Novotel London Brentford
London, United Kingdom
7.4 K reviews
Excellent business hotel. Close to Central London. Fantastic service. Great pool. Great location.Show reviews
- 24h Service
- Tea/coffee maker
- Air conditioning (centrally regulated)
- Laundry Service
- Room Service
- Conference Room
- Breakfast Served
- Indoor Pool
- Number of Pools
- Children's Entertainment
Guests can enjoy a pleasant stay in one of the 202 rooms. Services and facilities at the hotel include a restaurant, a bar, room service, a laundry service, a conference room and a business centre. Wireless internet access is available to travellers. Those arriving in their own vehicles can leave them in the car park of the hotel.
The accommodation features rooms with air conditioning and a bathroom. A safe, a minibar and a desk are also available. A mini fridge and a tea/coffee station ensure a comfortable stay. An ironing set is also available for guests' convenience. Other features include a telephone, a TV and WiFi (for a fee). The accommodation units include a bathroom with a shower. The establishment offers family rooms and non-smoking rooms.
Guests can enjoy a varied leisure programme thanks to the range of sport and entertainment options available. The hotel features a pool and an indoor pool. A range of options are available, including a gym and a sauna. Additional services include an entertainment programme for children, offering numerous activities.
Breakfast can be booked.
"Good internet service"
Very impressed with computers for children. WiFi was outstanding. Nice lobby and bar area with WiFi.
"Good wifi quality." "Free internet."Details
88%47 reviews88% said the wifi quality was great.
100%7 reviews100% thought it was a great value.
Attention to detail far exceeded my expectations. Breakfast service was impeccable. Staff were friendly and superb.
"Efficient, friendly service with a nice reception." "Decent waitstaff and management." "Average bar service and housekeeping." "Room service is average." "Booking process should be better organized." "Recreation staff is ok." "Hotel security is ok." "Concierge service is average."Details
97%1.4 K reviews97% found the staff to be very friendly.
75%566 reviews75% said the reception staff was great.
87%331 reviews87% thought the service was very professional.
62%102 reviewsOnly 62% found the restaurant service to be good.
55%56 reviews55% found the room service acceptable.
68%44 reviewsHousekeeping was ok, according to 68%.
59%31 reviewsBar service was average, according to 59%.
69%28 reviews69% thought the management was tolerable.
34%24 reviews66% said the booking process was inefficient.
64%12 reviews64% said the recreation staff was ok.
57%5 reviewsHotel security was average, thought 57%.
50%6 reviews50% said the concierge service was sufficient.
We loved the gym and heated pool. Children loved the swimming pool. Superb pool and sauna.
"Clean pool area."Details
100%22 reviewsClean pool, said 100%.
Buffet breakfast delicious. Delicious and tasty breakfast. Delicious breakfast buffet.
"Tasty yet pricey breakfasts."Details
36%57 reviews64% said the breakfast was too expensive.
Vaccumed rugs. Amazing night sleep. Rooms were wonderful and quiet.
"New rooms with exceptional minibars." "Large, clean rooms with a great view and decent furniture." "Poorly-maintained rooms, with substandard A/C and televisions." "Great shower." "Decently-clean rooms with spacious bathrooms."Details
93%565 reviews93% said rooms were clean.
83%247 reviews83% thought rooms were spacious.
99%185 reviews99% appreciated the modern rooms.
75%142 reviews75% enjoyed the shower.
30%156 reviews70% thought they were poorly maintained.
63%64 reviewsOnly 63% thought the furniture was functional.
37%48 reviews63% thought the tv was sub-standard.
29%39 reviewsAir conditioning was criticized by 71%.
67%37 reviewsCleanliness of the bathroom was average, said 67%.
96%30 reviews96% liked the big bathroom.
74%19 reviews74% thought the view was good.
78%15 reviews78% loved the minibar.
Warm welcoming staff and surroundings. Location was also fantastic. Parking was excellent.
"Great location." "Good car access, but so-so parking." "Near public transport, airport, and train station." "Standard parking prices." "City centre is hard to reach." "Good shopping and sightseeing." "Restaurants & bars in the area are ok."Details
57%238 reviewsParking was ok, according to 57%.
Distance to Public Transport
92%98 reviewsNear to public transport, according to 92%.
65%74 reviews65% thought the parking prices were average.
Distance to City Centre
44%57 reviewsDistant to city centre, said 56%.
Accessibility by car
77%67 reviewsEasily accessible by car, said 77%.
93%32 reviews93% liked the proximity to shopping.
Distance to Train Station
82%20 reviews82% thought it was easy to get to the train station.
73%16 reviews73% liked the proximity to sightseeing.
Distance to Airport
95%17 reviewsGood access to the airport, said 95%.
Restaurants & Bars
57%10 reviewsRestaurants & bars in the area were ok, according to 57%.