Novotel Moscow City

Moscow, Russian Federation

7.5 K reviews
Excellent luxury hotel. Located near shopping areas and has easy access to public transportation. Fantastic service. Awesome vibe.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Bathtub
    • Tea/coffee maker
    • Bathroom
    • Safe
    • Internet Access
    • Shower
    • Hairdryer
    • Direct dial telephone
    • Air conditioning (centrally regulated)
    • Minibar
  • Facility
    • Elevators
    • Currency Exchange
    • WLAN access
    • Bar(s)
    • Laundry Service
    • Room Service
    • Hotel Room Safe
    • Conference Room
    • Public Internet Access
    • Coatroom
  • Food
    • Breakfast Buffet
    • à la carte Dinner
    • à la carte Lunch
    • Breakfast Served
    • Steam bath
    • Sauna
    • Children's Entertainment
    • Massage
Presnenskaya Naberezhnaya 2 123317 Moscow


The hotel comprises a total of 360 rooms. Individual storeys are accessible via the lift or stairs. Services such as a cloakroom, a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access is available to travellers in the public areas. Various gastronomic options are available, including a restaurant and a dining area. Those arriving in their own vehicles can leave them in the car park of the establishment. Additional services include a 24-hour security service, a babysitting service, room service and a laundry service.


The accommodation features rooms with air conditioning and a bathroom. Extra beds can be requested. A safe and a minibar are also available. Additional features include a mini fridge and a tea/coffee station. Other features include internet access, a telephone, a TV and WiFi. A shower and a bathtub can be found in the bathrooms. A hairdryer can also be found in each of the bathrooms. The hotel offers family rooms and non-smoking rooms.


There are a variety of leisure options to choose from including a gym, a spa, a sauna, a steam bath, a hammam and massage treatments. An entertainment programme is offered for children.


Guests can choose from a range of snacks and meals including breakfast, lunch or dinner.


  • Service
    "Fantastic service"

    Staff were excellent and very helpful. Staff at reception is very courteous and welcoming. Room service exceeded my expectations.

    "Warm service and reception, but bar service lacking." "Professional service with great housekeeping and restaurant service." "Recreation staff is nice." "Hotel security is ok." "Smooth booking process." "Room service is perfect." "Great concierge service."

  • Vibe
    "Awesome vibe"

    Modern style of Novotel. Modern interior design. Hotel ambience is really nice.

    "Awesome vibe." "Modern Hotel." "Friendly atmosphere." "Stylish hotel." "Pleasant entrance area." "Hotel is relatively luxurious." "Luxury hotel." "Suitable for solo travelers." "Good choice for a city trip."

  • Location
    "Great location"

    Superb location of the hotel. Excellent location for business. Close to huge shopping mall and metro station.

    "Great location." "Shopping, restaurants and bars in the area are great." "Close to public transport and the train." "Not great access by car, with poorly rated parking." "Parking should be cheaper." "Close to business sites."

  • Breakfast
    "Tasty breakfast"

    Great buffet breakfast. Breakfast was very delicious. Delicious breakfast food.

    "Tasty yet pricey breakfasts."

  • Comfort
    "Rather comfortable"

    Thanks to the big window. Air conditioning system can be enhanced. Pillows, bed, sheet perfect.

    "Rooms and bathrooms are spacious and comfortable, with nice beds." "Noise levels are OK, but A/C is poor."

  • Room
    "Room is all right"

    Thanks to the big window. Air conditioner was very noisy. Safe was defective.

    "Mediocre, poorly maintained rooms with okay furnishing and deficient A/C." "Spacious and tidy rooms." "New rooms, great beds, awesome views, and good minibars." "Bathrooms are large but with substandard cleaning." "Shower can be a problem." "Unimpressive balconies and bad TVs."

  • Bar and Beverages
    "Bar could improve"

    Bar staff was not always very attentive. Music in the bar was a bit loud. Very loud music in the bar.

    "Bar could improve." "Pool bar needs better service."

  • WiFi
    "Complaints about WiFi"

    Network being unreliable. Wifi connection was terrible. Bad wifi connections in the rooms.

    "Wifi quality could be improved." "Free internet."