Novotel Paris Gare de Lyon

Paris, France

10.6 K reviews
Very good luxury hotel. Close to Gare de Lyon. Fantastic service. Great pool. Great location.
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  • Wi-Fi
  • Garage & Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Central Heating
    • Radio
    • Bathroom
    • Heating (individually regulated)
    • Safe
    • Wheelchair access
    • Internet Access
    • Shower
    • Hairdryer
    • Direct dial telephone
    • Air conditioning (individually regulated)
    • Minibar
    • Bathtub
    • Tea/coffee maker
    • Carpeting
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
  • Facility
    • Bicycle Cellar
    • Elevators
    • Restaurant(s) with air conditioning
    • Laundry Service
    • Restaurant(s) with non-smoking area
    • Café
    • 24-hour check-in
    • Newspaper stand
    • WLAN access
    • Room Service
    • Restaurant(s) with high-chairs
    • Air conditioning
    • Conference Room
    • Public Internet Access
  • Food
    • à la carte Dinner
    • à la carte Lunch
    • Breakfast Served
    • Breakfast Buffet
    • Half Board
    • Set menu lunch
    • Set menu dinner
    • Full Board
    • Indoor Pool
    • Number of Pools
    • Heated Pool(s)
    • Aerobics
    • Children's Entertainment
2 rue Hector Malot 75012 Paris
0.4 mi to downtown


The hotel is located right by the Gare de Lyon railway station, a 10-minute walk from the Bastille and 10 minutes by metro from the Louvre, close to numerous major retailers. It is not far from the events centre Palais Omnisports de Bercy, Austerlitz station and the French National Library.


The hotel was built in 1998. Travellers can feel at home in one of the 253 rooms. In the air-conditioned establishment, guests are welcomed at the reception area with 24-hour reception and a 24-hour check-in/check-out service. Individual storeys are accessible via the lift or stairs. Amenities include a safe. Wireless internet access is available to travellers in the public areas. Among the culinary options available at the accommodation are a restaurant, a dining area, a breakfast room, a café and a bar. Additional features at the hotel include a newspaper stand and a playroom. Guests arriving by car can leave their vehicles in the garage (for a fee) or in the car park (for a fee). Bicycles can be left in the bicycle storage area. Additional services include a babysitting service, room service and a laundry service.


Each of the rooms is appointed with air conditioning, central heating and a bathroom. The carpeted rooms feature a double bed or a queen-size bed. A safe and a minibar are also available. A fridge and a tea/coffee station ensure a comfortable stay. An ironing set is also available for travellers' convenience. Internet access, a telephone, a TV, a radio, a stereo system and WiFi add to the comfort of the holiday. Rooms suitable for wheelchair access are bookable. A shower and a bathtub can be found in the bathrooms. A hairdryer and bathrobes are provided for everyday use. Bathrooms with wheelchair access can also be booked. The establishment offers family rooms and non-smoking rooms.


The accommodation offers attractions including sport and entertainment opportunities. The hotel features a pool and an indoor pool. A range of options are available, including a gym and gymnastics. Additional services include an entertainment programme for children, offering numerous activities.


Catering options available at the establishment include bed and breakfast, half board and full board. Guests can choose to book options such as breakfast, lunch or dinner.


All major credit cards, including American Express, VISA, Diners Club, JCB and MasterCard, are accepted for payment.


  • Location
    "Great location"

    Location is superb. Superb location for this particular trip. Location and staff were excellent.

    "Great location." "Close to public transport and the train." "Accessible by car, but parking is costly." "Central location with great sightseeing, dining out and shopping."

  • Service
    "Fantastic service"

    Check in was flawless. Maid service was highly effective. Fantastic Welcome for the kids.

    "Great, friendly service at reception and bar." "Service staff are professional with particularly good restaurant service and great childcare." "Management and housekeeping are decent." "Room service is average." "Booking process should be better organized." "Recreation staff is nice."

  • Cleanliness

    Rooms were clean and we loved. Bathroom was spotless. Room very clean and well appointed.

    "Clean hotel facilities." "Clean rooms but poorly cleaned dining area." "Bathrooms and pool area are inadequately clean."

  • WiFi
    "Good internet service"

    Free internet. User friendly Wi-Fi. Luggage storage and wifi worked very well.

    "Fast and cheap WiFi." "Average wifi quality."

  • Breakfast
    "Tasty breakfast"

    Delicious buffet breakfast. Breakfast was delicious. Breakfasts were delicious and there was plenty of.

    "Tasty yet pricey breakfasts."

  • Comfort
    "Rather comfortable"

    Child's bed not great, narrow thin. Good AC system. Excellent AC and bathroom.

    "Comfortable, spacious rooms, but deficient A/C." "Tranquil room with excellent beds and sizable bathrooms."

  • Pool
    "Great pool"

    Amazing swimming facilities. Enjoyed the swimming pool and play area. Swimming pool and excercise facilities great.

    "Great but poorly cleaned pool."

  • Room
    "Great room"

    Bedroom is fantastic and comfortable. Excellent room and facilities. Beds were wonderful.

    "Big, brand-new, and spotless rooms with awesome beds." "Bathrooms are large but with substandard cleaning." "Substandard furniture, A/C, TV's and kitchenettes." "Acceptable minibar." "Not the best view."

  • Food
    "Food is all right"

    Cuisine was exceptional. Restaurant needs a facelift. Tiny cake of soap.

    "Dining experience was average, as were the desserts, although quite expensive." "Great menu." "Side dishes and vegetables are not well rated." "Untasty pork dishes and an insufficiently clean dining area." "No good fish & seafood." "Salads are not good."