Novotel Singapore Clarke Quay

Singapore, Singapore

81%
16.2 K reviews
Very good family hotel. Close to MRT. Good for sightseeing and located near shopping areas. Fantastic service.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Radio
    • Bathroom
    • Safe
    • Internet Access
    • Shower
    • King-size Bed
    • Hairdryer
    • Direct dial telephone
    • Minibar
    • Bathtub
    • Tea/coffee maker
    • Fridge
    • Carpeting
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
    • Balcony/Terrace
  • Facility
    • Elevators
    • Restaurant(s) with air conditioning
    • Laundry Service
    • Hotel Room Safe
    • Restaurant(s) with non-smoking area
    • Shops
    • Hairdresser
    • Café
    • Restaurant(s) with a smoking section
    • Currency Exchange
    • Medical Assistance
    • WLAN access
    • Bar(s)
    • Room Service
    • Restaurant(s) with high-chairs
    • Nightclub
    • Air conditioning
    • Conference Room
    • Small supermarket
    • Public Internet Access
  • Food
    • Evening Buffet
    • à la carte Dinner
    • à la carte Lunch
    • Breakfast Served
    • Breakfast Buffet
    • Lunch Buffet
    Activities
    • Lounge Chairs
    • Outdoor Pool(s)
    • Number of Pools
    • Beach Umbrellas
    • Children's Entertainment
177A River Valley Road 179031 Singapore
0.5 mi to downtown

Location

Nestled along the banks of the historic Singapore River, the hotel is adjacent to Clarke Quay, and a 5-minute walk from Boat Quay and Robertson Quay, which offer a mix of entertainment, shopping, as well as a variety of dining options from international cuisine to delectable local fare. Opposite the hotel is Fort Canning Park, and the Orchard Road shopping belt, the Suntec City Convention Centre and the Esplanade Theatre on the Bay are a 5 to 10-minute drive away. Transfer to the airport takes approximately 20 minutes.

Facilities

Guest accommodation comprises 402 rooms. A lobby and a reception are available to guests. Most storeys can be reached by lift. Amenities include a safe and a currency exchange service. Wireless internet access is available to travellers in the public areas. Among the culinary options available at the hotel are a restaurant, a dining area, a café and a bar. Various shops are available, including a supermarket. Those arriving in their own vehicles can leave them in the car park of the accommodation for a fee. Additional services include a babysitting service, medical assistance, room service, a laundry service and a hairdresser. Those who don't want to neglect day-to-day business can make use of the secretarial service.

Rooms

Each of the rooms is appointed with air conditioning and a bathroom. The standard amenities of most rooms include a balcony. The carpeted rooms feature a queen-size bed or a king-size bed. A safe, a minibar and a desk are also available. A fridge, a mini fridge and a tea/coffee station ensure a comfortable stay. An ironing set is also available for guests' convenience. Internet access, a telephone, a TV, a radio and WiFi add to the comfort of the holiday. Slippers are laid out in each of the rooms. The bathrooms are fitted with a shower and a bathtub. A hairdryer is also available. The establishment offers family rooms and non-smoking rooms.

Sports/Entertainment

The hotel features a pool and an outdoor pool. Sun loungers and parasols are ideal for relaxation. A range of options are available, including biking/mountain biking, a gym and a spa. An entertainment programme is offered for children.

Meals

Travellers can choose options including breakfast, lunch and dinner.

Payment

The following credit cards are accepted at the accommodation: American Express, VISA, Diners Club, JCB and MasterCard.

Ratings

  • Location
    96%
    "Great location"

    Location for us was superb. Hotel and location was fantastic. Terrific location and service.

    "Good location, close to public transport." "Excellent sightseeing, restaurants and bars nearby." "Great shopping at the nearby city centre, and close to the beach." "Convenient car access and well-priced parking."

    Details
  • Service
    86%
    "Fantastic service"

    Interaction with the guests is exemplary. The staff were gracious hosts. Buffet staff were also wonderful.

    "Great waitstaff, friendly service, and excellent guided tours." "Well-managed with a nice reception and professional service, particularly at the bar." "Housekeeping is satisfactory." "Great concierge service." "Room service is average." "Booking process is sufficient." "Recreation staff is nice." "Service at the pool/beach should be improved." "Good laundry service." "Shuttle service can be an issue."

    Details
  • Breakfast
    76%
    "Tasty breakfast"

    The breakfast buffet was delicious. Brakfast is delicious. Buffet breakfast was amazing.

    "Great and affordable breakfast."

    Details
  • Value for money
    67%
    "Fairly good value for money"

    Mobile phone was provided free. Travel agent we got ripped off. Bill was also wrong.

    "Fairly good value for money." "Food and breakfast are well-priced." "Free internet." "Beverages could be cheaper."

    Details
  • Room
    64%
    "Room is all right"

    Replacement fridge very dirty and dusty. Great water pressure and ventilation. Room cleanliness was exemplary.

    "Decent beds, cleanliness, and kitchenettes." "Rooms are spacious and have great views but are lacking in maintenance." "Mediocre sized, poorly cleaned bathrooms." "Rooms needing updating with poor quality A/C and minibars." "Poorly furnished with bad TV's and balconies." "Shower can be a problem."

    Details
  • WiFi
    47%
    "Complaints about WiFi"

    Hotel wifi is terrible. Internet speed was so slow. Wi-Fi connection was bad.

    "Wifi quality could be improved." "Free internet."

    Details
  • Wellness Area
    14%
    "Wellness & sports facilities could be improved"

    Tired equipment in the fitness centre. Gym was appalling. Spa in our room was not working properly.

    "Wellness & sports facilities could use better cleaning." "Fitness area can be optimized."

    Details