Novotel Sydney Rockford Darling Harbour Hotel

Sydney, Australia

7.5 K reviews
Good city hotel. Close to Chinatown. Great pool. Great location.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Tea/coffee maker
    • Central Heating
    • Bathroom
    • Safe
    • Shower
    • Hairdryer
    • Air conditioning (centrally regulated)
    • Minibar
  • Facility
    • Restaurant(s) with air conditioning
    • Bar(s)
    • Laundry Service
    • Room Service
    • Hotel Room Safe
    • Air conditioning
    • Conference Room
17 Little Pier Street Darling Harbour Sydney New South Wales  2000
0.4 mi to downtown


The hotel enjoys a prime location in Sydney and is the right place for business trips, holidays and city breaks. Apart from being close to the famous Chinese Garden Of Friendship, this hotel provides quick access to popular places, such as Sydney Entertainment Centre, Sydney Convention and Exhibition Centre and the ANZAC War Memorial. Bondi Beach is some 7 km from the hotel and Sydney Airport is situated at a distance of approximately 8 km.


The air-conditioned hotel comprises a total of 230 rooms. Services and facilities at the hotel include a safe, a restaurant, a dining area, a bar, room service, a laundry service and a conference room. Those arriving in their own vehicles can leave them in the car park of the establishment for a fee.


Each of the rooms is appointed with air conditioning, central heating and a bathroom. A safe and a minibar are also available. Guests will also find a tea/coffee station included as standard. An ironing set is also available for travellers' convenience. Little extras, including a telephone, a TV and WiFi (for a fee), contribute to a great stay. Amenities in the bathrooms include a shower. A hairdryer is also available. The accommodation offers family rooms and non-smoking rooms.


The hotel offers attractions including sport and entertainment opportunities. A pool and an indoor pool are available to guests. The establishment offers a gym (for a fee) to travellers. Additional services include an entertainment programme for children, offering numerous activities.


All major credit cards, including American Express, VISA, Diners Club and MasterCard, are accepted for payment.


  • Service
    "Fantastic service"

    Staff service was impecable. Roomservice which was perfection. Staff were highly exceptional always willing to assist.

    "Friendly service with great reception but subpar housekeeping." "Well-managed, great restaurants and professional service." "Room service is average." "Booking process should be better organized." "Recreation staff is nice." "Concierge service could be more helpful." "Valet service could be better." "Pool bar needs better service." "Hotel security can be an issue."

  • Location
    "Great location"

    Hotel position was fantastic. Location was superb. Location of the hotel is superb.

    "Great location." "Central location with great sightseeing, dining out and shopping." "Not great access by car, with poorly rated parking." "Close to public transport and the train." "Parking should be cheaper." "Close to business sites."

  • Pool
    "Great pool"

    Swimming pool was beautifully warm and clean. My son loved the indoor pool. Loved having a pool and gym.

    "Good pool, acceptably clean."

  • Breakfast
    "Breakfast is average"

    Buffet breakfast was delicious. Daughter loved the cooked breakfast. Restaurant for breakfast was exceptional.

    "Decent and moderately priced breakfast."

  • Room
    "Room is all right"

    Bath tub was damaged and badly stained. Bathtub was stained and slippery. Bar fridge was dirty.

    "Clean, typically sized rooms with standard beds." "Complaints about bathroom cleanliness in out-of-date, poorly-maintained rooms." "Substandard furniture with poor A/C, TV's and balconies." "Shower can be a problem." "Complaints about minibars and kitchenettes."

  • WiFi
    "Regular internet service"

    Of bed bugs on the internet. Wireless was so terrible. I enjoyed particularly that the Wi-Fi.

    "WiFi is good value." "Wifi quality could be improved."

  • Comfort

    Peaceful night's sleep. Traffic noise was terrible. Stains on the pillows.

    "Mediocre comfort, room sizes and beds." "Deficient A/C and too noisy rooms."

  • Vibe
    "Vibe is not too good"

    Hotel room felt a bit drab and dated. Treadmill in Gym is old and unsafe. Tiles behind the toilet were old and damaged.

    "Atmosphere is friendly but the vibe is low." "Hotel could use some updating." "Hotel is relatively stylish." "Entrance area is not particularly attractive." "Good choice for a city trip." "Good for business people."

  • Wellness Area
    "Wellness & sports facilities could be improved"

    Treadmill in Gym is old and unsafe. Stationary bike was broken. Changing facilities a little bizarre.

    "Poorly reviewed fitness area."