Novotel Sydney on Darling Harbour

Sydney, Australia

17.6 K reviews
Very good family hotel. Close to Darling Harbour. Good for sightseeing with nearby parking areas.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Tea/coffee maker
    • Bathroom
    • Safe
    • Internet Access
    • Shower
    • Hairdryer
    • Air conditioning (centrally regulated)
    • Minibar
  • Facility
    • Elevators
    • Currency Exchange
    • WLAN access
    • Bar(s)
    • Laundry Service
    • Room Service
    • Hotel Room Safe
    • Conference Room
    • Public Internet Access
  • Food
    • Breakfast Buffet
    • Breakfast Served
    • Outdoor Pool(s)
    • Indoor Pool
    • Sauna
    • Tennis
    • Number of Pools
    • Children's Entertainment
100 Murray Street Darling Harbour 2009 PYRMONT New South Wales


The hotel comprises a total of 525 rooms. Most of the storeys can be reached by lift. A restaurant, a dining area, a bar, a babysitting service, a childcare service, room service and a conference room are available to guests of the accommodation. Wireless internet access in public areas (for a fee) allows guests to stay connected. Those arriving in their own vehicles can leave them in the car park of the establishment.


Each of the rooms is appointed with air conditioning and a bathroom. A double bed ensures a good night's sleep. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included as standard. An ironing set is also available for travellers' convenience. Other features include internet access, a telephone, a TV and WiFi. The accommodation units include a bathroom with a shower. A hairdryer and bathrobes are provided for everyday use. The hotel offers family rooms and non-smoking rooms.


A refreshing dip in the indoor or outdoor pool is an enjoyable way to cool down on hot days. A range of options are available, including tennis, a gym and a sauna. Additional services include an entertainment programme for children, offering numerous activities.


It is possible to order breakfast.


  • Location
    "Great location"

    Darling Harbour EXCEEDED our expectations. Location to perfection. Location and staff were wonderful.

    "Good location, close to public transport." "Central location with great sightseeing, dining out and shopping." "Pricey, inconvenient parking." "Reasonably accessible by car." "Close to business sites."

  • Service
    "Fantastic service"

    Taxi service from all your employees exceeded expectations. Housekeeping service was prompt and impeccable. Check in was flawless.

    "Great reception, with friendly service and wonderful childcare." "Well-managed, great restaurants and professional service." "Average bar service and housekeeping." "Great concierge service." "Room service is average." "Booking process is sufficient." "Recreation staff is nice." "Shuttle service can be an issue." "Hotel security can be an issue." "Valet service could be better."

  • Breakfast
    "Tasty breakfast"

    Scrumptious buffet breakfast once again. The breakfast buffet was delicious. Buffett breakfast was delicious.

    "Reasonably priced, tasty breakfasts."

  • Bar and Beverages
    "Bar is awesome"

    Delicious cocktails for the kids. Happy Hour was terrific. Bar staff are amazing.

    "Great, affordable bar with good drinks." "Bar service is acceptable."

  • Food
    "Delicious food"

    Night dinner was devine. Apple tart dessert was divine. Cooked poached eggs to perfection.

    "Great menu and food, with unexceptional desserts." "Overall dining experience is OK, although the pork dishes are not recommended." "Lovely salads and decent sides." "Dining area is poorly cleaned and there were complaints about the vegetables." "Bad snacks." "Beef dishes & steaks are all right." "Poor vegetarian & vegan dishes." "Bad poultry dishes." "Pizza is not the best."

  • Value for money
    "Fairly good value for money"

    Overpriced and poor cooked breakfast. Parking fees are terrible. Daily fee for internet was a bit ridiculous.

    "Fairly good value for money." "Acceptable breakfast prices." "Free internet." "Affordable beverage prices."

  • Comfort

    Suite room was fantastic and so spacious. Day bed and chair were very stained. Bed and bedding was divine.

    "Beds are decent and generally comfortable." "Small bathrooms, noisy rooms, and deficient A/C."

  • Room
    "Room is all right"

    Aircon working properly. Apartment was beautifully furnished and exceptionally clean. Carpet was unclean and outdated.

    "Decent beds, cleanliness, and kitchenettes." "Small rooms and poorly cleaned bathrooms." "Great view." "Badly maintained rooms with subpar minibars and TVs." "Subpar balconies, A/C, and furniture in outdated rooms." "Shower can be a problem."

  • Cleanliness
    "Quite clean"

    Apartment was beautifully furnished and exceptionally clean. Overall experience was essentially spotless. Dated and very unclean carpet.

    "Rooms are moderately tidy but pool area could use more attention." "The bathrooms and dining area need some cleaning." "Hotel facilities could use a good clean."

  • WiFi
    "Complaints about WiFi"

    Modem was faulty. Internet was so slow and unusable. Wireless internet is horrible.

    "Wifi quality could be improved." "Free internet."