Novotel Taipei Taoyuan International Airport

Taoyuan, Taiwan, Province of China

81%
9.2 K reviews
Very good hotel for solo travelers. Easily accessible by car and close to the airport. Fantastic service. Great pool.
Show reviews
  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Bathtub
    • Tea/coffee maker
    • Safe
    • Internet Access
    • Shower
    • Air conditioning (centrally regulated)
    • Minibar
  • Facility
    • WLAN access
    • Bar(s)
    • Room Service
    • Air conditioning
    • Conference Room
    • Public Internet Access
  • Food
    • à la carte Dinner
    • à la carte Lunch
    Activities
    • Indoor Pool
    • Steam bath
    • Sauna
    • Number of Pools
    • Children's Entertainment
    • Heated Pool(s)
    • Aerobics
No. 1-1, Hangzhan South Rd. Dayuan District Taoyuan City 33758 TAOYUAN CITY

Location

This airport hotel is just five minutes from the international airport and 40 minutes from the centre of Taipei. This is the only four-star international Taoyuan hotel with such easy airport access, and the hotel is close to the convention centre and Aviation Museum Park. A 40- to 50-minute ride on public transport will take guests to the city centre and sights such as Taipei 101 and the CKS Memorial Hall.

Facilities

The hotel was built in 2009. The air-conditioned establishment comprises a total of 360 rooms. Services and facilities at the hotel include a restaurant, a dining area, a bar, room service and a conference room. Wireless internet access in public areas allows travellers to stay connected. Those arriving in their own vehicles can leave them in the car park of the accommodation.

Rooms

Each of the rooms is appointed with air conditioning. A safe and a minibar are also available. A mini fridge and a tea/coffee station ensure a comfortable stay. Internet access, a TV and WiFi add to the comfort of the holiday. A shower and a bathtub can be found in the bathrooms. The hotel offers family rooms and non-smoking rooms.

Sports/Entertainment

The establishment features a pool and an indoor pool. A range of options are available, including a gym, gymnastics, a sauna and a steam bath. Additional services include an entertainment programme for children, offering numerous activities.

Meals

Guests can choose options including lunch and dinner.

Payment

All major credit cards, including American Express, VISA, Diners Club and MasterCard, are accepted for payment.

Ratings

  • Wellness Area
    90%
    "Great wellness & sports facilities"

    Workout facilities are excellent. Spa was outstanding. Pool and gym were phenomenal.

    "Awesome wellness and fitness areas."

    Details
  • Location
    88%
    "Great location"

    Shuttle to airport was perfect and appreciated. Airport from our room was fantastic. Service and location were excellent.

    "Great location." "Near public transport, airport, and train station." "Easy car access but inadequate parking." "Not many options for shopping." "Awesome sightseeing, but far from downtown."

    Details
  • Service
    86%
    "Fantastic service"

    My experience was so smooth and flawless. Staff is EXEMPLARY. People at the front desk are an absolute delight.

    "Great, friendly service at reception and bar." "Well-managed, with professional service." "Good shuttle service." "Decent housekeeping, but poor restaurant service." "Room service is average." "Great concierge service." "Booking process should be better organized." "Recreation staff could be nicer."

    Details
  • Pool
    85%
    "Great pool"

    Pool and gym were phenomenal. Fabulous pool and gym and other facilities. Loved the pool/jacuzzi area.

    "Great pool."

  • Breakfast
    80%
    "Tasty breakfast"

    Buffet breakfast was delicious and excellent. The breakfast buffet was also delicious. Breakfast buffet was very fresh and delicious.

    "Great and affordable breakfast."

    Details
  • Cleanliness
    79%
    "Clean"

    Accommodations were clean, tastefully appointed. Wonderful, clean rooms. Cleanliness excellent.

    "Clean hotel facilities." "Clean rooms." "The bathrooms and dining area need some cleaning."

    Details
  • WiFi
    67%
    "Regular internet service"

    Internet was a bit slow. Could not find my reservation in the computer. Wifi reasonably effective.

    "Average wifi quality." "Free internet."

    Details
  • Value for money
    62%
    "Fairly good value for money"

    Including the gym and spa. Most competitive business hotels. Free shuttle bus service between the airport.

    "Fairly good value for money." "Food is a bit overpriced." "Fair breakfast prices." "Free internet."

    Details
  • Food
    62%
    "Food is all right"

    Delicious dinner buffet. Chinese restaurant on the 2nd floor was superb. Orange beef was overcooked.

    "Okay side dishes and dining experience." "Menu and snacks are alright." "Great desserts but the restaurant is expensive with complaints about cleanliness." "Untasty beef dishes & steak." "No good fish & seafood." "Awesome pasta."

    Details
  • Room
    61%
    "Room is all right"

    Accommodations were clean, tastefully appointed. Toilet was moldy. Kettle was rusty or dirty.

    "Clean, decently-sized rooms with average beds and lovely views." "Small rooms and poorly cleaned bathrooms." "Room need better maintenance, and minibars are not great." "Substandard furniture, A/C, TV's and kitchenettes." "Shower can be a problem."

    Details