Okura Sapporo

Sapporo, Japan

2 K reviews
Very good hotel for solo travelers. Great location.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Bathroom
    • Internet Access
    • Fridge
    • Hairdryer
    • Direct dial telephone
    • Air conditioning (centrally regulated)
    • Minibar
  • Facility
    • Newspaper stand
    • WLAN access
    • Bar(s)
    • Room Service
    • Conference Room
    • Hairdresser
    • Public Internet Access
    • Café
  • Food
    • Breakfast Served
    • Massage
Nishi 5-Chome Minami 1-jo Chuo-ku Sapporo 060-0061 Hokkaido


Guest accommodation comprises 147 rooms. Services and facilities at the hotel include a restaurant, a dining area, a bar, room service and a conference room. Wireless internet access in public areas allows travellers to stay connected. Those arriving in their own vehicles can leave them in the car park of the hotel.


Each of the rooms is appointed with air conditioning and a bathroom. A double bed ensures a good night's sleep. There is also a minibar. Guests will also find a fridge included as standard. Internet access, a telephone, a TV and WiFi add to the comfort of the holiday. Slippers are laid out in each of the rooms. A hairdryer is provided in the bathrooms. The establishment offers family rooms, non-smoking rooms and smoking rooms.


There are various leisure facilities available to guests, including massage treatments (for a fee).


The accommodation offers breakfast, lunch and dinner.


  • Location
    "Great location"

    Close to lots of sights. Bus stops in front of the hotel. Airport bus stop nearby.

    "Great location." "Central location with great sightseeing, dining out and shopping." "Near public transport, airport, and train station." "Easy car access but inadequate parking."

  • WiFi
    "Good internet service"

    Including WiFi in the room.

    "Good wifi quality."

  • Service
    "Fantastic service"

    Excellent staff. Always smiling staff. Professional staffs.

    "Professional, friendly service, good reception, and decent housekeeping." "Booking process is sufficient." "Room service is perfect." "Great concierge service."

  • Breakfast
    "Tasty breakfast"

    Delicious breakfast. Nice breakfast. Good breakfast buffet.

    "Tasty breakfast."

  • Comfort

    Aircon wasn't working. Private carpark. Big bath tub.

    "Comfortable enough, with large rooms and bathrooms." "Rooms are noisy with inadequate air-conditioning and unsatisfactory beds."

  • Room
    "Room is all right"

    Aircon wasn't working. Big bath tub. There is no heater in the room.

    "Large but outdated rooms, decently clean but with substandard beds." "Bathrooms are large but with substandard cleaning." "Poorly maintained rooms with complaints about furnishing, views, and A/C." "Shower can be a problem."

  • Amenities
    "Amenities are not the best"

    Not much facilities. No smoking room. Dirty carpets.

    "Hotel grounds and lobby are nice, but facilities are outdated." "Unspectacular architecture." "Smoking area is not nice."

  • Vibe
    "Vibe is not too good"

    Hotel is a bit old. Furniture is old. Outdated rooms.

    "Atmosphere is friendly but the vibe is low." "Hotel could use some updating." "Entrance area is ok." "Stylish hotel." "Luxurious Hotel." "Suitable for solo travelers."

  • Wellness Area
    "Wellness & sports facilities could be improved"

    No gym facilities. There is no gym. There is no onsen.

    "Wellness & sports facilities could be improved."