Park Lane Hotel

New York City - Manhattan, USA

9.2 K reviews
Good romantic hotel. Close to Columbus Circle. Good for sightseeing and close to the city center.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Bathtub
    • Radio
    • Bathroom
    • Safe
    • Internet Access
    • Fridge
    • Shower
    • King-size Bed
    • Hairdryer
    • Air conditioning (centrally regulated)
    • Minibar
  • Facility
    • Elevators
    • Newspaper stand
    • WLAN access
    • Bar(s)
    • Laundry Service
    • Room Service
    • Hotel Room Safe
    • Conference Room
    • Public Internet Access
    • Café
    • Bicycle Hire
  • Food
    • Breakfast Served
    • Aqua aerobics
    • Cycling/Mountain Biking
    • Tennis
36 Central Park South New York New York 10019


Travellers can feel at home in one of the 628 rooms. Most storeys are accessible by lift. Amenities include a safe. Wireless internet access (for a fee) is available to guests in the public areas. Various gastronomic options are available, including a restaurant, a dining area, a café and a bar. Travellers can buy souvenirs at the gift shop. Those arriving in their own vehicles can leave them in the car park of the hotel. Additional services include room service and a laundry service. Active guests can make use of the bicycle hire service to explore the surrounding area.


The establishment features rooms with air conditioning, a kitchen and a bathroom. The rooms have a queen-size bed or a king-size bed. Cots and extra beds are available. A safe, a minibar and a desk are also available. Guests will also find a fridge included as standard. An ironing set is also available for guests' convenience. Little extras, including internet access, a telephone, a TV, a radio, an alarm clock and WiFi, contribute to a great stay. Amenities in the bathrooms include a shower. A hairdryer and bathrobes are provided for everyday use. The accommodation offers non-smoking rooms.


The hotel offers attractions including sport and entertainment opportunities. A range of options are available, including biking/mountain biking, tennis, aquafit and a gym.


Breakfast can be booked.


The following credit cards are accepted at the establishment: VISA, AMEXCO, Diners Club and MasterCard.


  • Location
    "Great location"

    Location is superb. Superb location of the hotel. Amazing view of Central Park.

    "Good location, close to public transport." "Central location with great sightseeing, dining out and shopping." "So-so car access and parking." "Parking should be cheaper."

  • Service
    "Service is adequate"

    Fabulous staff. Excellent room cleaning. Security staff excellent.

    "Management and reception are decent and somewhat professional." "Complaints about the wait staff but overall friendly service." "Average bar service and housekeeping." "Room service could have been improved." "Concierge service is average." "Booking process should be better organized." "Hotel security can be an issue."

  • WiFi
    "Regular internet service"

    Had to pay for wi fi. Decent wifi speeds. Included WIFI.

    "Average wifi quality." "Internet is affordable."

  • Food
    "Food is all right"

    Exceptional eating area. No veggie. Wonderful turkey sandwich.

    "Decent menu, but restaurant is poorly cleaned and subpar overall." "Affordable restaurant with great snacks and desserts." "Side dishes and vegetables are not well rated." "Pizza is ok."

  • Value for money
    "Fairly good value for money"

    Free international phone calls. Had to pay for wi fi. So called Facility fee.

    "Fairly good value for money." "Well-priced food and beverages." "High priced breakfast." "Internet is affordable."

  • Room
    "Room is all right"

    Free international phone calls. Excellent water pressure. Excellent air conditioner.

    "Decent, spacious rooms with comfy beds and excellent views." "Guests complain about cleanliness, maintenance, and furnishing." "Small rooms and poorly cleaned bathrooms." "Outdated rooms with poor kitchenettes, minibars and A/C." "Shower can be a problem."

  • Amenities
    "Amenities are not the best"

    No hotel stationery. Outdated facilities. Carpets need replacing.

    "Subpar entrance area and older facilities, but wonderful grounds." "Architecture not so nice." "Adequate meeting & event facilities."

  • Breakfast
    "Breakfast can be improved"

    There was no hot breakfast. Fake eggs. Bad scrambled eggs.

    "Some complaints about quality and price of breakfast."

  • Cleanliness
    "Could use a good cleaning"

    Dingy hallways. It smelled moldy. Dirty bed spread.

    "Rooms, bathrooms and dining area all need more cleaning." "Hotel facilities could use a good clean."

  • Vibe
    "Vibe is not too good"

    Outdated fixtures. Outdated facilities. Wall paper looked old.

    "Atmosphere not particularly friendly, giving poor vibes." "Hotel could use some updating." "Hotel is relatively stylish." "Entrance area is not particularly attractive." "Luxurious Hotel." "Nice for romantic trips." "Luxury hotel." "Good for business people."

  • Pool
    "Pool should be renewed"

    Roof top pool not open. No pool.

    "Pool should be renewed."