Park Lane Hotel

New York City - Manhattan, USA

77%
9.4 K reviews
Good luxury hotel. Close to Columbus Circle. Good for sightseeing and close to the city center.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Bathtub
    • Radio
    • Bathroom
    • Safe
    • Internet Access
    • Shower
    • Fridge
    • King-size Bed
    • Hairdryer
    • Air conditioning (centrally regulated)
    • Minibar
  • Facility
    • Elevators
    • Newspaper stand
    • WLAN access
    • Bar(s)
    • Laundry Service
    • Room Service
    • Hotel Room Safe
    • Conference Room
    • Public Internet Access
    • Café
    • Bicycle Hire
  • Food
    • Breakfast Served
    Activities
    • Aqua aerobics
    • Cycling/Mountain Biking
    • Tennis
36 Central Park South New York New York 10019

Facilities

Travellers can feel at home in one of the 628 rooms. Most storeys are accessible by lift. Amenities include a safe. Wireless internet access (for a fee) is available to guests in the public areas. Various gastronomic options are available, including a restaurant, a dining area, a café and a bar. Travellers can buy souvenirs at the gift shop. Those arriving in their own vehicles can leave them in the car park of the hotel. Additional services include room service and a laundry service. Active guests can make use of the bicycle hire service to explore the surrounding area.

Rooms

The establishment features rooms with air conditioning, a kitchen and a bathroom. The rooms have a queen-size bed or a king-size bed. Cots and extra beds are available. A safe, a minibar and a desk are also available. Guests will also find a fridge included as standard. An ironing set is also available for guests' convenience. Little extras, including internet access, a telephone, a TV, a radio, an alarm clock and WiFi, contribute to a great stay. Amenities in the bathrooms include a shower. A hairdryer and bathrobes are provided for everyday use. The accommodation offers non-smoking rooms.

Sports/Entertainment

The hotel offers attractions including sport and entertainment opportunities. A range of options are available, including biking/mountain biking, tennis, aquafit and a gym.

Meals

Breakfast can be booked.

Payment

The following credit cards are accepted at the establishment: VISA, AMEXCO, Diners Club and MasterCard.

Ratings

  • Location
    97%
    "Great location"

    Location is superb. Superb location of the hotel. Amazing view of Central Park.

    "Good location, close to public transport." "Central location with great sightseeing, dining out and shopping." "Accessible by car, but parking is costly."

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  • Service
    66%
    "Service is adequate"

    Excellent room cleaning. Security staff excellent. Indifferent front desk staff.

    "Reception is OK with acceptable service professionalism, although restaurant service is lacking." "Service is generally friendly, although bar service is poor." "Management and housekeeping are decent." "Room service could have been improved." "Concierge service is average." "Booking process is sufficient." "Hotel security can be an issue."

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  • Food
    65%
    "Food is all right"

    Delicious steak. Dirty dishes. Great afternoon snack.

    "Decent menu, but restaurant is poorly cleaned and subpar overall." "Affordable restaurant with great snacks and desserts." "Side dishes and vegetables are not well rated." "Pizza is ok."

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  • WiFi
    64%
    "Regular internet service"

    You have to pay for internet. Wifi worked well. You have to pay for wifi.

    "Average wifi quality." "Internet is affordable."

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  • Room
    56%
    "Room is all right"

    Free international phone calls. Excellent water pressure. Shabby bath room.

    "Average rooms, poorly cleaned and maintained." "Large rooms, good TV's, and great views." "Old rooms with complaints about the furniture, minibars, and A/C." "Small rooms and poorly cleaned bathrooms." "Shower can be a problem."

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  • Value for money
    53%
    "Fairly good value for money"

    Free international phone calls. You have to pay for internet. So-called resort fee.

    "Fairly good value for money." "High priced breakfast." "Well-priced food and beverages." "Internet is affordable."

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  • Amenities
    46%
    "Amenities are not the best"

    Dated property. Outdated facilities. Carpets need replacing.

    "Subpar entrance area and older facilities, but wonderful grounds." "Architecture not so nice." "Adequate meeting & event facilities."

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  • Breakfast
    44%
    "Breakfast can be improved"

    Fake eggs. Bad scrambled eggs. Basic breakfast.

    "Some complaints about quality and price of breakfast."

    Details
  • Cleanliness
    41%
    "Could use a good cleaning"

    Dingy hallways. It smelled moldy. Dirty bed spread.

    "Rooms, bathrooms and dining area all need more cleaning." "Hotel facilities could use a good clean."

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  • Vibe
    25%
    "Vibe is not too good"

    Dated furnishings. Very old mattress. Outdated fixtures.

    "Atmosphere not particularly friendly, giving poor vibes." "Hotel could use some updating." "Hotel is relatively stylish." "Entrance area is not particularly attractive." "Hotel is relatively luxurious." "Luxury hotel." "Good for business people." "Good choice for a city trip."

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