Park Plaza County Hall

London, United Kingdom

7.2 K reviews
Very good family hotel. Close to Waterloo Station. Good for sightseeing with access to public transportation.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Radio
    • Central Heating
    • Bathroom
    • Safe
    • Heating (individually regulated)
    • Wheelchair access
    • Internet Access
    • Shower
    • Hairdryer
    • Direct dial telephone
    • Air conditioning (individually regulated)
    • Minibar
    • Kitchenette
    • Bathtub
    • Microwave
    • Tea/coffee maker
    • Fridge
    • Carpeting
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
    • Balcony/Terrace
  • Facility
    • Laundry Facilities
    • Elevators
    • Restaurant(s) with air conditioning
    • Laundry Service
    • Restaurant(s) with non-smoking area
    • Foyer
    • Café
    • 24-hour check-in
    • Currency Exchange
    • WLAN access
    • Bar(s)
    • Room Service
    • Restaurant(s) with high-chairs
    • Air conditioning
    • Conference Room
    • Public Internet Access
    • Coatroom
  • Food
    • Breakfast Served
    • Breakfast Buffet
    • Continental Breakfast
    • Massage
    • Steam bath
    • Sauna
1 Addington St London SE1 7RY
0.7 mi to downtown


Located on the banks of the River Thames, just south of Westminster Bridge and near to Waterloo International railway station, this hotel is within easy reach of some of the capital's most visited attractions such as the London Eye, the Houses of Parliament, Big Ben and the London Aquarium. London City Airport is some 9 km away, London Heathrow Airport is approximately 16 km away, London Gatwick is 29 km away, London Luton is 35 km away and London Stansted is 36 km from the hotel.


The hotel was built in 2007. The accommodation comprises a total of 398 rooms. In the air-conditioned establishment, guests are welcomed at the reception area with 24-hour reception and a 24-hour check-in/check-out service. Most storeys are accessible by lift. Amenities include a cloakroom, a baggage storage service and a currency exchange service. Wireless internet access (for a fee) is available to travellers. Various gastronomic options are available, including a restaurant, a dining area, a café and a bar. Those arriving in their own vehicles can leave them in the car park of the hotel for a fee. Additional services include room service and a laundry service. 6 conference rooms are available for lectures, presentations or meetings.


Rooms feature air conditioning, central heating, a living room, a kitchen and a bathroom. Most rooms feature a balcony with a view for guests' enjoyment. The carpeted rooms have a double bed and a sofa bed. Separate bedrooms are also available. Cots are available for younger guests. A safe, a minibar and a desk are also available. A fully-equipped kitchenette with a fridge, a mini fridge, a microwave and a tea/coffee station, as well as a complete set of utensils, is provided as standard. An ironing set is also available for travellers' convenience. Little extras, including internet access, a telephone, a TV, a radio and WiFi, contribute to a great stay. Rooms suitable for wheelchair access are bookable. The bathrooms are fitted with a shower and a bathtub. A hairdryer can also be found in each of the bathrooms. Bathrooms with wheelchair access can also be booked. The accommodation offers family rooms and non-smoking rooms.


There are a variety of leisure options to choose from including a gym, a spa, a sauna, a steam bath, a beauty salon and massage treatments.


Bed and breakfast is bookable. Options include breakfast.


The following credit cards are accepted at the establishment: American Express, VISA, Diners Club, JCB and MasterCard.


  • Location
    "Great location"

    Location is superb. Superb locations. Amazing location;.

    "Great location, close to the train station." "Central location with great sightseeing, dining out and shopping." "Good car access, but so-so parking."

  • Service
    "Fantastic service"

    Fabulous staff. Fantastic front desk staff. Room cleaning Excellent.

    "Friendly, professional service, especially in the restaurant, but so-so housekeeping." "Decent reception, but less impressive bar service." "Great concierge service." "Room service is average." "Good management and laundry service." "Great hotel security." "Recreation staff is nice."

  • Food
    "Food is all right"

    Delicious dinner. Restaurant crammed. Desert was tiny.

    "Dining experience was subpar, but the menu and prices are alright." "Desserts & fruits are ok." "Snacks and side dishes are tasty." "Untasty pork dishes and an insufficiently clean dining area." "Vegetables are average." "Pizza is not the best." "Untasty beef dishes & steak."

  • Room
    "Room is all right"

    Fantastic nights sleep. Damaged hair dryer. Televisions not working.

    "Rooms are quite clean with standard beds but poorly-maintained with dirty bathrooms." "Balconies are great with lovely views and room size is OK." "Substandard furniture, A/C, minibar and TV's." "Shower can be a problem." "Good kitchenette."

  • Breakfast
    "Breakfast is average"

    Delicious cooked breakfast. Excellent buffet breakfast. Sloppy scrambled egg.

    "Breakfast is decent but expensive."

  • Comfort

    Spacious studio room. Loud air system. Broken A/C.

    "Average sized rooms with typical beds, noise and comfort levels." "AC needs updating."

  • WiFi
    "Regular internet service"

    Free wi-fi. Paid for internet. Dreadful Wifi connection.

    "WiFi is good value." "Wifi quality could be improved."

  • Value for money
    "Fairly good value for money"

    In-house food at reasonable prices. Not worth the money. Paid for internet.

    "Fairly good value for money." "High priced breakfast." "Normally priced food." "Free internet." "Beverages could be cheaper."

  • Bar and Beverages
    "Bar could improve"

    Paid for bar. Slow service in the bar. Bar was cold.

    "Guests complain about the price and quality of the bar." "Pool bar needs better service."