Park Plaza County Hall

London, United Kingdom

7.3 K reviews
Very good family hotel. Close to Waterloo Station. Good for sightseeing with access to public transportation.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Central Heating
    • Radio
    • Bathroom
    • Heating (individually regulated)
    • Safe
    • Wheelchair access
    • Internet Access
    • Shower
    • Hairdryer
    • Direct dial telephone
    • Air conditioning (individually regulated)
    • Minibar
    • Kitchenette
    • Bathtub
    • Microwave
    • Tea/coffee maker
    • Fridge
    • Carpeting
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
    • Balcony/Terrace
  • Facility
    • Laundry Facilities
    • Elevators
    • Restaurant(s) with air conditioning
    • Laundry Service
    • Restaurant(s) with non-smoking area
    • Foyer
    • Café
    • 24-hour check-in
    • Currency Exchange
    • WLAN access
    • Bar(s)
    • Room Service
    • Restaurant(s) with high-chairs
    • Air conditioning
    • Conference Room
    • Public Internet Access
    • Coatroom
  • Food
    • Breakfast Served
    • Breakfast Buffet
    • Continental Breakfast
    • Massage
    • Steam bath
    • Sauna
1 Addington St London SE1 7RY
0.7 mi to downtown


Located on the banks of the River Thames, just south of Westminster Bridge and near to Waterloo International railway station, this hotel is within easy reach of some of the capital's most visited attractions such as the London Eye, the Houses of Parliament, Big Ben and the London Aquarium. London City Airport is some 9 km away, London Heathrow Airport is approximately 16 km away, London Gatwick is 29 km away, London Luton is 35 km away and London Stansted is 36 km from the hotel.


The hotel was built in 2007. The accommodation comprises a total of 398 rooms. In the air-conditioned establishment, guests are welcomed at the reception area with 24-hour reception and a 24-hour check-in/check-out service. Most storeys are accessible by lift. Amenities include a cloakroom, a baggage storage service and a currency exchange service. Wireless internet access (for a fee) is available to travellers. Various gastronomic options are available, including a restaurant, a dining area, a café and a bar. Those arriving in their own vehicles can leave them in the car park of the hotel for a fee. Additional services include room service and a laundry service. 6 conference rooms are available for lectures, presentations or meetings.


Rooms feature air conditioning, central heating, a living room, a kitchen and a bathroom. Most rooms feature a balcony with a view for guests' enjoyment. The carpeted rooms have a double bed and a sofa bed. Separate bedrooms are also available. Cots are available for younger guests. A safe, a minibar and a desk are also available. A fully-equipped kitchenette with a fridge, a mini fridge, a microwave and a tea/coffee station, as well as a complete set of utensils, is provided as standard. An ironing set is also available for travellers' convenience. Little extras, including internet access, a telephone, a TV, a radio and WiFi, contribute to a great stay. Rooms suitable for wheelchair access are bookable. The bathrooms are fitted with a shower and a bathtub. A hairdryer can also be found in each of the bathrooms. Bathrooms with wheelchair access can also be booked. The accommodation offers family rooms and non-smoking rooms.


There are a variety of leisure options to choose from including a gym, a spa, a sauna, a steam bath, a beauty salon and massage treatments.


Bed and breakfast is bookable. Options include breakfast.


The following credit cards are accepted at the establishment: American Express, VISA, Diners Club, JCB and MasterCard.


  • Location
    "Great location"

    Superb locations. Location is amazing. Amazing views of the London Eye.

    "Great location." "Central location with great sightseeing, dining out and shopping." "Close to public transport and the train." "Easy car access but inadequate parking."

  • Service
    "Fantastic service"

    Fantastic front desk staff. Staff were fantastic. Room cleaning excellent.

    "Friendly and professional staff, and great laundry service." "Reception and housekeeping are average, but management is not great." "Great concierge service." "Good restaurant service." "Room service is average." "Pool bar needs better service." "Booking process is sufficient." "Great hotel security."

  • Food
    "Food is all right"

    Delicious dinner. No veggie. Desert was tiny.

    "Poor dining experience with untidy dining area." "Food reasonably-priced with good desserts." "Nice menu and snacks." "Bad side dishes." "Vegetables are average." "Pizza is ok." "Untasty beef dishes & steak."

  • Room
    "Room is all right"

    Fantastic nights sleep. Damaged hair dryer. Televisions not working.

    "Excellent views from decently sized rooms with okay beds." "Bathrooms are large but with substandard cleaning." "Decently clean rooms with okay balconies and subpar furniture and A/C." "Badly maintained rooms with subpar minibars and TVs." "Shower can be a problem." "Good kitchenette."

  • Comfort

    Fantastic pillows. AC works great. Loud air system.

    "Average sized rooms with typical beds, noise and comfort levels." "Large bathrooms, but inadequate A/C."

  • Amenities
    "Ordinary amenities"

    Stylish decor. Spacious lounge area. No facilities for children.

    "Facilities and entrance area are okay." "Elevator in need of updating." "Beautiful architecture." "Hotel grounds need more attention." "Good meeting & event facilities."

  • Breakfast
    "Breakfast is average"

    Delicious cooked breakfast. Excellent Buffet breakfast. Watery egg.

    "Breakfast is decent but expensive."

  • Bar and Beverages
    "Standard bar"

    Excellent margarita. Bar food fairly priced. Bar staff poor.

    "Standard bar." "Pool bar needs better service." "Standard beverage prices."

  • Value for money
    "Fairly good value for money"

    In-house food at reasonable prices. Paid for Internet. Wasted my money.

    "Fairly good value for money." "High priced breakfast." "Normally priced food." "Standard beverage prices." "Free internet."

  • WiFi
    "Regular internet service"

    Free Wi-Fi. No signal. Paid for Internet.

    "WiFi is good value." "Wifi quality could be improved."