Park Plaza Westminster Bridge

London, United Kingdom

15.2 K reviews
Excellent family hotel. Close to Parliament. Good for sightseeing with access to public transportation. Great pool.
Show reviews
  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Radio
    • Central Heating
    • Safe
    • Internet Access
    • King-size Bed
    • Air conditioning (individually regulated)
    • Kitchenette
    • Lounge
    • Double Bed
    • Bathroom
    • Heating (individually regulated)
    • Wheelchair access
    • Shower
    • Hairdryer
    • Direct dial telephone
    • Minibar
    • Bathtub
    • Microwave
    • Tea/coffee maker
    • Fridge
    • Carpeting
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
  • Facility
    • Hairdresser
    • Café
    • 24-hour check-in
    • Currency Exchange
    • WLAN access
    • Bar(s)
    • Room Service
    • Elevators
    • Restaurant(s) with air conditioning
    • Laundry Service
    • Restaurant(s) with non-smoking area
    • Foyer
    • Newspaper stand
    • Air conditioning
    • Conference Room
    • Public Internet Access
  • Food
    • Special Diet
    • à la carte Lunch
    • Breakfast Served
    • Half Board
    • à la carte Dinner
    • Breakfast Buffet
    • Set menu lunch
    • Continental Breakfast
    • Set menu dinner
    • Children's Pool
    • Steam bath
    • Sauna
    • Children's Entertainment
    • Indoor Pool
    • Number of Pools
    • Massage
200 Westminster Bridge Road London SE1 7UT
0 ft to downtown


This hotel is located in Westminster, on the south side of Westminster Bridge, a short walk from Waterloo Station. Guests have access to the London Underground (Northern, Bakerloo and Jubilee Lines) and a number of train routes heading to the south east of England. The restaurants and bars of South Bank are just 100 m away and it is 200 m from the Thames. It is perfectly situated within short walking distance of London's key tourist attractions, including Big Ben, the Houses of Parliament, the London Aquarium, the London Eye, South Bank, BFI IMAX Cinema, the Imperial War Museum, Westminster Abbey, Trafalgar Square and Buckingham Palace. Oxford Street is 1.5 km and it is 2 km from the hotel to Hyde Park. London City Airport is 14 km away and it is 28 km from London Heathrow.


The hotel was built in 2010. Guests are welcomed at the accommodation, which has a total of 1021 rooms. In the air-conditioned establishment, travellers are welcomed at the reception area with 24-hour reception and a 24-hour check-in/check-out service. The individual storeys can easily be reached via the lift or stairs. Amenities include a baggage storage service, a currency exchange service and a cash machine. Wireless internet access in public areas allows guests to stay connected. Among the culinary options available at the hotel are a restaurant, a dining area, a breakfast room, a café and a bar. Additional facilities at the accommodation include a newspaper stand. Those arriving in their own vehicles can leave them in the car park of the establishment for a fee. Additional services include room service and a laundry service.


Each of the rooms is appointed with air conditioning, central heating, a living room, a kitchen and a bathroom. The carpeted rooms feature a double bed, a king-size bed or a sofabed. Cots and extra beds are available. A safe, a minibar and a desk are also available. For self-catering guests, there is a well-equipped kitchenette with a fridge, a mini fridge, a microwave and a tea/coffee station. An ironing set is also available for travellers' convenience. Little extras, including internet access, a telephone, a TV, a radio and WiFi, contribute to a great stay. Guests will also find slippers in their rooms. Some of the rooms are adapted for wheelchair users. The bathrooms are fitted with a shower and a bathtub. A hairdryer and bathrobes are available for everyday use. Bathrooms with wheelchair access can also be booked. The hotel offers family rooms and non-smoking rooms.


The accommodation features a pool and an indoor pool. The terrace is a great place to while away the time. The hot tub is the perfect place to relax. There are a variety of leisure options to choose from including a gym, a spa, a sauna, a steam bath, a beauty salon and massage treatments. Additional services include an entertainment programme for children, offering numerous activities.


Travellers can choose options including breakfast, lunch and dinner. Staff are also happy to provide special dietary cuisine.


The following credit cards are accepted at the establishment: American Express, VISA and MasterCard.


  • Location
    "Great location"

    Location was superb. Location is superb. Location of the hotel is superb.

    "Great location, close to the train station." "Central location with great sightseeing, dining out and shopping." "Accessible by car, but parking is costly."

  • Service
    "Fantastic service"

    Service was impeccable. Excellent reception staff. Wonderful room service.

    "Service is generally friendly, although bar service is poor." "Service at reception and in restaurant are okay." "Subpar entertainment but professional staff." "Housekeeping and management are lacking." "Room service is perfect." "Great concierge service." "Booking process should be better organized." "Great hotel security." "Recreation staff is nice." "Valet service is ok."

  • Comfort
    "Rather comfortable"

    Fantastic nights sleep. Spacious family room. Excellent sized room.

    "Rooms and bathrooms are spacious and comfortable, with nice beds." "AC needs updating."

  • Amenities
    "Great amenities"

    Excelent business center services. Amazing facility. Beautiful atrium.

    "Good handicap accessible facilities." "Facilities are modern with a lovely conference area." "Pleasant entrance area." "Beautiful architecture." "Adequate terrace." "Outdoor sports facilities are ok."

  • Pool
    "Great pool"

    Excellent swimming pool. Excellent swimming facilities. Kids loved the pool.

    "Great but poorly cleaned pool."

  • Room
    "Room is all right"

    Excellent en suite bathroom. AC poorly maintained. Terrible phone service.

    "Moderately tidy rooms and kitchenettes but furniture and TVs substandard." "Excellent views from big, new rooms with wonderful beds." "Poorly-maintained rooms with inadequate A/C and bad minibars." "Bathrooms are large but with substandard cleaning." "Shower can be a problem."

  • Breakfast
    "Breakfast is average"

    Excellent Buffet breakfast. Service breakfast excellent. No early breakfast.

    "Breakfast is decent but expensive."

  • Value for money
    "Value for money could be better"

    Overpriced japanese restaurant. Conversion rate made it worse. Was charged for family room.

    "Value for money could be better." "Pricey breakfast and dining." "Free internet." "Beverages could be cheaper."

  • WiFi
    "Complaints about WiFi"

    No wi fi. Bad internet services. Wi-Fi was very poor.

    "Wifi quality could be improved." "Free internet."

  • Beach
    "Beach is not so nice"

    "Beach is not so nice."