Pullman ZamZam Madinah

Madinah, Saudi Arabia

82%
13 K reviews
Very good hotel. Great location. Awesome vibe.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Bathroom
    • Air conditioning (centrally regulated)
    • Lounge
    • Internet Access
    • Shower
  • Facility
    • WLAN access
    • Public Internet Access
    • Café
    • Room Service
  • Food
    • Breakfast Buffet
    • Breakfast Served

Facilities

The hotel comprises a total of 835 rooms. Wireless internet access is available to guests. Those arriving in their own vehicles can leave them in the car park of the accommodation.

Rooms

The feelgood factor in the comfortable accommodation units is heightened by a range of amenities at the establishment. Features of the rooms include WiFi. The hotel offers family rooms and non-smoking rooms.

Meals

It is possible to order breakfast.

Ratings

  • Vibe
    90%
    "Awesome vibe"

    Everything was accurate and perfect. Large elegant reception area. Lobby was excellent.

    "Awesome vibe." "Modern Hotel." "Luxurious Hotel." "Friendly atmosphere." "Entrance area is ok." "Stylish hotel."

    Details
  • Location
    89%
    "Great location"

    Hotel Location was amazing. Parking was perfect. Location and food were excellent.

    "Great location." "Good dining out, sightseeing, and okay shopping nearby." "Great accessibility by car with affordable parking."

    Details
  • Breakfast
    74%
    "Tasty breakfast"

    The breakfast buffet was excellent. Perfect, delicious breakfast. Delicious breakfast meals.

    "Reasonably priced, tasty breakfasts."

    Details
  • Value for money
    73%
    "Best value for money"

    Complimentary mini bar. Room servicing included. Amazing price.

    "Best value for money." "Acceptable breakfast prices." "Free internet."

    Details
  • Comfort
    73%
    "Rather comfortable"

    Bed comfort was excellent. My stay was peaceful and satisfactory. Excellent air conditioning.

    "Comfortable, large, reasonably quiet rooms with so-so beds." "Small bathrooms and inadequate A/C."

    Details
  • Amenities
    71%
    "Great amenities"

    Facility was fantastic. Large elegant reception area. Lobby was excellent.

    "New facilities and relatively nice entrance area." "Well-suited elevator." "Beautiful architecture." "Meeting & event facilities should be improved." "Handicap accessible facilities can be a problem."

    Details
  • Service
    67%
    "Service is adequate"

    Superb staff. Team was amazing and very helpful. Terrible hotel management.

    "Reception is OK with acceptable service professionalism, although restaurant service is lacking." "Good management and friendly service, with decent housekeeping." "Room service could have been improved." "Shuttle service can be an issue." "Smooth booking process." "Great concierge service." "Great hotel security." "Laundry service can be improved."

    Details
  • Room
    64%
    "Room is all right"

    2 bedroom suite is brilliant for families. Sleep quality was terrible. Bed sheets were smelly.

    "Moderately tidy rooms and kitchenettes but furniture and TVs substandard." "Large, new rooms, and great views." "Beds are fair, although A/C and room maintenance are lacking." "Small rooms and poorly cleaned bathrooms."

    Details
  • WiFi
    25%
    "Complaints about WiFi"

    No internet access. Network, it was terrible. Very bad signal for some networks.

    "Wifi quality could be improved." "Free internet."

    Details
  • Wellness Area
    0%
    "Wellness & sports facilities could be improved"

    Lack of fitness center. No gym.

    "Wellness & sports facilities could be improved."