York, United Kingdom

1.9 K reviews
Very good city hotel. Fantastic service. Great location.
Show reviews
  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Radio
    • Central Heating
    • Bathroom
    • Heating (individually regulated)
    • Wheelchair access
    • Internet Access
    • Shower
    • King-size Bed
    • Hairdryer
    • Direct dial telephone
    • Bathtub
    • Tea/coffee maker
    • Lounge
    • Carpeting
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
  • Facility
    • Elevators
    • Restaurant(s) with non-smoking area
    • 24-hour check-in
    • WLAN access
    • Restaurant(s) with high-chairs
    • Public Internet Access
  • Food
    • Breakfast Served
    • Breakfast Buffet
    • Golf
Queens Staith Skeldergate York YO1 6DH
165 ft to downtown


This hotel offers modern accommodation situated on the banks of the River Ouse in the heart of the city of York. It is perfectly located to suit all visitors, whether tourists or on business, and guests will find the nearest restaurants, shops, bars and clubs just 50 m away. It is 500 m to the tourist centre, Jorvik is 500 m away and it is 700 m to York Minster. York train station is less than 1 km away and regional airports are easily accessible. It is 1 km to the National Railway Museum. Very few cities are able to offer such an exciting mix of cultures, whether guests choose to stroll through the Snickleways of York, take in a gallery or museum, visit the bustling shopping street or just relax in one of the many wine bars and restaurants. Further attractions include Castle Howard (30 km) and the Yorkshire Moors (40.2 km) and Scarborough and its beaches are 64.3 km away.


This hotel was built in 2000. Travellers can feel at home in one of the 78 rooms. At the establishment, guests are welcomed at the reception area with 24-hour reception and a 24-hour check-in/check-out service. Most storeys are accessible by lift. Services and facilities at the hotel include a restaurant and a bar. Wireless internet access is available to travellers. Those arriving in their own vehicles can leave them in the car park of the accommodation.


Each of the rooms is appointed with air conditioning, central heating and a bathroom. The carpeted accommodation units feature a king-size bed. Guests will also find a tea/coffee station included as standard. An ironing set is also available for guests' convenience. Little extras, including internet access, a telephone, a TV, a radio and WiFi, contribute to a great stay. Wheelchair-accessible rooms are also bookable. A shower and a bathtub can be found in the bathrooms. A hairdryer is also available. Bathrooms with wheelchair access can also be booked.


The hotel offers travellers a range of leisure and recreation facilities, including golf (for a fee).


Bed and breakfast is bookable. Options include breakfast.


The following credit cards are accepted at the establishment: American Express, VISA and MasterCard.


  • Location
    "Great location"

    Fabulous location. Fantastic location. Location fantastic.

    "Great location, close to the train station." "Central location with great sightseeing, dining out and shopping." "Decent, but pricey, parking."

  • Service
    "Fantastic service"

    Staff superb. Attentive staff. Excellent reception staff.

    "Friendly and professional housekeepers." "Average reception and restaurant service, but management is not great." "Smooth booking process."

  • Breakfast
    "Breakfast is average"

    Croissants lukewarm. Sloppy scrambled eggs. Decent hot breakfast.

    "Breakfast is decent but expensive."

  • Room
    "Room is all right"

    Fantastic river view. Excellent mirror. Toilet seat broken.

    "Rooms are relatively tidy, but furniture is poor quality, with substandard TV's and A/C." "Amply-sized rooms with excellent beds and superb views." "Small rooms and poorly cleaned bathrooms." "Inadequate minibars in older, poorly-maintained rooms." "Shower was ok."

  • Value for money
    "Fairly good value for money"

    Included continental breakfast. Evening food menu expensive. View room cost extra.

    "Fairly good value for money." "High priced breakfast." "Normally priced food."

  • Food
    "Food is all right"

    Excellent meals. Tiny spring rolls. Dining room grubby.

    "Poor dining experience, largely due to dirty a dining area and poor sides." "Menu is alright but pork dishes are not great." "Moderate food prices and acceptable snacks."

  • Vibe
    "Vibe is not too good"

    No atmosphere. Dated décor. Decoration tired.

    "Atmosphere not particularly friendly, giving poor vibes." "Hotel could use some updating." "Hotel could be more stylish." "Entrance area is not particularly attractive." "Luxurious Hotel." "Good choice for a city trip."

  • Amenities
    "Amenities are not the best"

    Noisy lift. Dated decor. Damaged handrail in the lift.

    "Facilities in need of refurbishment." "Architecture not so nice." "Poorly reviewed entrance area and poor handicap accessibility." "Elevator in need of updating." "Nice smoking area."

  • Bar and Beverages
    "Bar could improve"

    Bar area untidy. Barman rude. Poor bar service.

    "Bar could improve."

  • WiFi
    "Complaints about WiFi"

    Wi FI hopeless. Wifi wasn't working. No wifi.

    "Wifi quality could be improved."