Ramada Plaza Niagara Falls

Niagara Falls, Canada

2 K reviews
Close to Starbucks. Located near shopping areas with easy access to parking. Room needs to be improved. Vibe is not too good.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Microwave
    • Tea/coffee maker
    • Bathroom
    • Internet Access
    • Shower
    • Fridge
    • Hairdryer
    • Air conditioning (centrally regulated)
    • Balcony/Terrace
  • Facility
    • Currency Exchange
    • WLAN access
    • Game room
    • Conference Room
  • Food
    • Breakfast Served
    • Outdoor Pool(s)
    • Indoor Pool
    • Steam bath
    • Number of Pools
7389 Lundy's Lane Niagara Falls Ontario L2H 2W9


The hotel features various services and facilities, including a currency exchange service, a restaurant, a dining area, a playroom, a childcare service, a conference room and a business centre, for a comfortable and relaxing stay. Wireless internet access in public areas allows travellers to stay connected. Those arriving in their own vehicles can leave them in the car park of the establishment.


Each of the rooms is appointed with air conditioning and a bathroom. A balcony is included as standard in most rooms, offering additional space for relaxation. There is also a desk. Additional features include a fridge, a mini fridge, a microwave and a tea/coffee station. An ironing set is also available for guests' convenience. Other features include internet access, a telephone, a TV and WiFi. The accommodation units include a bathroom with a shower. A hairdryer is also available. The accommodation offers non-smoking rooms and smoking rooms.


A refreshing dip in the indoor or outdoor pool is an enjoyable way to cool down on hot days. A range of options are available, including a gym, a spa and a steam bath.


Breakfast can be booked.


  • Location
    "Location is ok"

    Close to attractions. Close to some good restaurants. Close to outlet mall.

    "Location is ok." "Accessible by car, but parking is costly." "Great shopping." "Reasonable sightseeing and quite near downtown." "Close to public transport."

  • Service
    "Service is adequate"

    Knowledgeable desk staff. Staff were very friendly. Unwelcoming check in.

    "Poor restaurant service and housekeeping, but professional enough service overall." "Friendly service, but poor management and reception." "Room service could have been improved." "Booking process should be better organized."

  • Value for money
    "Fairly good value for money"

    Charged me for my stay. Ridiculous parking fee. Paid for breakfast.

    "Value for money could be better." "Pricey breakfast and dining." "Free internet."

  • Room
    "Room needs to be improved"

    Broken ice machine. Broken toilet paper. Moldy tub.

    "Large rooms but untidy and need updating." "Poorly maintained rooms with subpar televisions, air conditioning, and views." "Decent beds and minibars." "Subpar furniture and balconies." "Shower can be a problem."

  • Cleanliness
    "Could use a good cleaning"

    Moldy tub. Exercise room dirty. Dirty chairs.

    "Problems with cleanliness in rooms, bathrooms, and pool area." "Hotel facilities could use a good clean."

  • Vibe
    "Vibe is not too good"

    Beat up hall. Bed linens were old. Fitness centre is old.

    "Atmosphere is friendly but the vibe is low." "Hotel could use some updating." "Entrance area is not particularly attractive."

  • Amenities
    "Amenities are not the best"

    Beat up hall. Building is old. Fireplace did not work properly.

    "Older facilities and unpleasant entrance area." "Elevator in need of updating."

  • Breakfast
    "Breakfast can be improved"

    Couldn't sleep breakfest. No breakfast provided. Pricey breakfast.

    "Some complaints about quality and price of breakfast."

  • WiFi
    "Complaints about WiFi"

    No wi-fi reception. Internet connectivity didn't work. Internet did not work.

    "Wifi quality could be improved." "Free internet."

  • Wellness Area
    "Wellness & sports facilities could be improved"

    Fitness centre is old. No hot tub. Treadmill broken.

    "Poorly reviewed fitness area."