Ramada Plaza Niagara Falls

Niagara Falls, Canada

66%
2 K reviews
Close to Starbucks. Located near shopping areas with easy access to parking. Room needs to be improved. Vibe is not too good.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Microwave
    • Tea/coffee maker
    • Bathroom
    • Internet Access
    • Shower
    • Fridge
    • Hairdryer
    • Air conditioning (centrally regulated)
    • Balcony/Terrace
  • Facility
    • Currency Exchange
    • WLAN access
    • Game room
    • Conference Room
  • Food
    • Breakfast Served
    Activities
    • Outdoor Pool(s)
    • Indoor Pool
    • Steam bath
    • Number of Pools
7389 Lundy's Lane Niagara Falls Ontario L2H 2W9

Facilities

The hotel features various services and facilities, including a currency exchange service, a restaurant, a dining area, a playroom, a childcare service, a conference room and a business centre, for a comfortable and relaxing stay. Wireless internet access in public areas allows travellers to stay connected. Those arriving in their own vehicles can leave them in the car park of the establishment.

Rooms

Each of the rooms is appointed with air conditioning and a bathroom. A balcony is included as standard in most rooms, offering additional space for relaxation. There is also a desk. Additional features include a fridge, a mini fridge, a microwave and a tea/coffee station. An ironing set is also available for guests' convenience. Other features include internet access, a telephone, a TV and WiFi. The accommodation units include a bathroom with a shower. A hairdryer is also available. The accommodation offers non-smoking rooms and smoking rooms.

Sports/Entertainment

A refreshing dip in the indoor or outdoor pool is an enjoyable way to cool down on hot days. A range of options are available, including a gym, a spa and a steam bath.

Meals

Breakfast can be booked.

Ratings

  • Location
    60%
    "Location is ok"

    Close to attractions. Close to some good restaurants. Close to outlet mall.

    "Location is ok." "Accessible by car, but parking is costly." "Particularly good for shopping with average sightseeing options closeby." "City centre is hard to reach." "Close to public transport."

    Details
  • Service
    59%
    "Service is adequate"

    Staff were excellent. Staff at front desk excellent. Unwelcoming check in.

    "Poor restaurant service and housekeeping, but professional enough service overall." "Friendly service, but poor management and reception." "Room service could have been improved." "Booking process should be better organized."

    Details
  • Room
    49%
    "Room needs to be improved"

    Toilet was clogged. Broken ice machine. Broken toilet paper.

    "Poorly-maintained and cleaned rooms with decent beds." "Poor TV's, unsightly furniture, dirty bathrooms and out-dated rooms." "Large rooms, and good minibars." "Sub-par balconies and lacking A/C." "Shower can be a problem." "No view and poor quality kitchenette."

    Details
  • Value for money
    48%
    "Value for money could be better"

    Charged me for my stay. Ridiculous parking fee. Paid for breakfast.

    "Value for money could be better." "Pricey breakfast and dining." "Free internet."

    Details
  • Vibe
    37%
    "Vibe is not too good"

    Beat up hall. Bed linens were old. Fitness centre is old.

    "Atmosphere is friendly but the vibe is low." "Hotel could use some updating." "Entrance area is not particularly attractive."

    Details
  • Cleanliness
    36%
    "Could use a good cleaning"

    Exercise room dirty. Dirty bed sheets. Dirty chairs.

    "Problems with cleanliness in rooms, bathrooms, and pool area." "Hotel facilities could use a good clean."

    Details
  • Breakfast
    30%
    "Breakfast can be improved"

    Couldn't sleep breakfest. No breakfast provided. No free breakfast.

    "Some complaints about quality and price of breakfast."

    Details
  • Amenities
    30%
    "Amenities are not the best"

    Beat up hall. Building is old. Fireplace did not work properly.

    "Older facilities and unpleasant entrance area." "Elevator in need of updating."

    Details
  • WiFi
    14%
    "Complaints about WiFi"

    No Wi-Fi reception. Internet connectivity didn't work. Internet did not work.

    "Wifi quality could be improved." "Free internet."

    Details
  • Wellness Area
    11%
    "Wellness & sports facilities could be improved"

    Fitness centre is old. No jacuzzi. Tread mill did not work.

    "Poorly reviewed fitness area."

    Details