Rimrock Resort

Banff, Canada

2 K reviews
Excellent family hotel. Close to Rocky Mountains. Great location.
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  • Wi-Fi
  • Garage & Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Radio
    • Central Heating
    • Bathroom
    • Safe
    • Heating (individually regulated)
    • Wheelchair access
    • Internet Access
    • Shower
    • King-size Bed
    • Hairdryer
    • Air conditioning (individually regulated)
    • Bathtub
    • Tea/coffee maker
    • Fridge
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
    • Balcony/Terrace
  • Facility
    • Elevators
    • Laundry Service
    • Shops
    • Café
    • 24-hour check-in
    • Newspaper stand
    • WLAN access
    • Bar(s)
    • Room Service
    • Restaurant(s) with high-chairs
    • Conference Room
    • Public Internet Access
300 Mountain Avenue P.O. Box 1110 Banff Alberta T1L 1J2


The hotel is located in Banff, Alberta, in the heart of the Canadian Rockies and Banff National Park. The hotel is perched 750 feet above the Town of Banff, across from the Natural Upper Hot Springs and within walking distance of Banff Gondola. Calgary International Airport is approximately 145 km from the hotel.


This hotel was built in 1993. Guest accommodation comprises 346 rooms. At the establishment, travellers are welcomed at the reception area with 24-hour reception and a 24-hour check-in/check-out service. Individual storeys are accessible via the lift or stairs. Wireless internet access (for a fee) is available to guests in the public areas. Among the culinary options available at the accommodation are a restaurant, a dining area, a café and a bar. Shopping facilities are also available. Additional facilities at the hotel include a newspaper stand. Travellers arriving by car can leave their vehicles in the garage or in the car park (for a fee). Available services and facilities include translation services, room service and a laundry service. In addition, a shuttle service is offered.


Each of the rooms is appointed with air conditioning, central heating and a bathroom. Most rooms feature a balcony with a view for guests' enjoyment. The rooms have a queen-size bed or a king-size bed. There is also a safe. Additional features include a fridge, a mini fridge and a tea/coffee station. An ironing set is also available for guests' convenience. Little extras, including internet access, a telephone, a TV, a radio and an alarm clock, contribute to a great stay. Rooms suitable for wheelchair access are bookable. The bathrooms are fitted with a shower and a bathtub. A hairdryer and bathrobes are provided for everyday use. The establishment offers family rooms and non-smoking rooms.


The accommodation features various options for cooling off on hot days, including a pool, a children's pool and an indoor pool. The hot tub is the perfect place to relax. Leisure options at the hotel include a gym, a spa, a sauna and a steam bath. For a fee, squash and massage treatments are also available.


All major credit cards, including American Express, VISA, Diners Club, JCB and MasterCard, are accepted for payment.


  • Service
    "Fantastic service"

    Staff were exceptional. Checking in excellent. Superb room service.

    "Professional and warm service and acceptable housekeeping." "Decent management, reception, and restaurant service." "Good shuttle service." "Great concierge service." "Room service is average." "Recreation staff is nice." "Valet service is ok." "Booking process should be better organized."

  • Location
    "Great location"

    Gorgeous scenery. Great restaurant options. Location is fantastic.

    "Good location, close to public transport." "Pricey, inconvenient parking." "Good sightseeing nearby, but far from downtown." "Reasonably accessible by car." "Restaurants & bars in the area are ok."

  • Room
    "Great room"

    Amazing mountain view room. Amazing mountain views. Amazing mountain view.

    "Big rooms with excellent views, excellent balconies, and excellent beds." "Fairly clean rooms, but old with inadequate A/C and furniture." "Small rooms and poorly cleaned bathrooms." "Room need better maintenance, and minibars are not great." "Shower can be a problem."

  • Comfort
    "Rather comfortable"

    Peaceful location. Bed and linens were top notch. Room was spacious.

    "Great sized rooms, very comfortable with wonderful beds." "Noise level is acceptable, although A/C is insufficient and bathrooms are small."

  • Breakfast
    "Breakfast is average"

    Delicious buffet breakfast. Great brunch. Excellent breakfast buffet.

    "Breakfast is decent but expensive."

  • Value for money
    "Fairly good value for money"

    Including free weights. Over priced dinner. Downstairs restaurant pricey.

    "Fairly good value for money." "Pricey breakfast and dining."

  • WiFi
    "Regular internet service"

    Free Wi-Fi. Fast internet. No WIFI connection.

    "Average wifi quality."