7.2 K reviews
Excellent for traveling with friends. Close to Starbucks. Great location.Show reviews
- 24h Service
- Tea/coffee maker
- Internet Access
- Air conditioning (centrally regulated)
- Newspaper stand
- WLAN access
- Room Service
- Conference Room
- Public Internet Access
The hotel is located in the centre of Sapporo. It is close to the Tokeidai (clock tower).
Guests can feel at home in one of the 561 rooms. Wireless internet access in public areas allows travellers to stay connected. Various gastronomic options are available, including a restaurant, a dining area, a café and a bar. Guests can buy souvenirs at the gift shop. There is also a garden. Additional facilities at the hotel include a newspaper stand. Those arriving in their own vehicles can leave them in the car park of the accommodation. Other services include room service.
The establishment features rooms with air conditioning and a bathroom. The basic features of most rooms include a balcony. A double bed ensures a good night's sleep. Cots are available for younger travellers. There is also a safe. Additional features include a fridge, a mini fridge and a tea/coffee station. Internet access, a telephone, a TV and WiFi add to the comfort of the holiday. Amenities in the bathrooms include a shower. A hairdryer can also be found in each of the bathrooms. The hotel offers non-smoking rooms and smoking rooms.
The accommodation offers a gym (for a fee) to guests.
The following credit cards are accepted at the establishment: American Express, VISA, Diners Club, JCB and MasterCard.
Right next to star bucks. Location is fantastic. Great location and service.
"Great location." "Near public transport, airport, and train station." "Central location with great sightseeing, dining out and shopping." "Good accessibility by car." "Decent, but pricey, parking."Details
Distance to Train Station
92%314 reviews92% thought it was easy to get to the train station.
98%230 reviews98% liked the proximity to shopping.
Accessibility by car
96%211 reviewsEasily accessible by car, said 96%.
Distance to Public Transport
96%125 reviewsNear to public transport, according to 96%.
99%112 reviews99% liked the proximity to sightseeing.
50%38 reviewsParking was ok, according to 50%.
Restaurants & Bars
100%33 reviews100% enjoyed the restaurants & bars nearby.
Distance to City Centre
100%23 reviewsCity centre within easy reach, said 100%.
Distance to Airport
100%21 reviewsGood access to the airport, said 100%.
17%6 reviewsFor 83%, parking prices were too high.
Loved the breakfast buffet. Delicious breakfast buffet. Breakfast is excellent.
"Reasonably priced, tasty breakfasts."Details
57%24 reviewsBreakfast prices were ok, according to 57%.
Superb staff. Excellent front desk service. Excellent concierge service.
"Efficient, friendly service with a nice reception." "Average wait staff and housekeeping." "Great concierge service." "Room service is perfect." "Hotel security is ok."Details
96%695 reviews96% found the staff to be very friendly.
93%283 reviews93% thought the service was very professional.
71%246 reviews71% said the reception staff was great.
67%75 reviewsHousekeeping was ok, according to 67%.
98%31 reviews98% said the concierge service was amazing.
71%14 reviews71% were happy with the room service.
55%8 reviewsHotel security was average, thought 55%.
57%6 reviewsOnly 57% found the restaurant service to be good.
"Room is all right"
Table lamp did not work. Old carpet. Smelly toilet.
"Great beds in adequately sized, clean rooms with okay views." "Mediocre sized, poorly cleaned bathrooms." "Outdated rooms with poor kitchenettes, minibars and A/C." "Poorly maintained rooms with low quality furniture." "Shower can be a problem."Details
62%883 reviewsOnly 62% said rooms were big enough.
63%385 reviewsFor only 63%, the bathroom was ok.
75%319 reviews75% said rooms were clean.
71%228 reviews71% said the beds were comfortable.
15%190 reviewsFor 85%, the rooms looked old.
48%125 reviews52% thought they were poorly maintained.
68%97 reviews68% thought the bathroom was big enough.
64%65 reviews64% said the view was so-so.
44%72 reviews56% found problems with the furniture.
46%57 reviewsAir conditioning was criticized by 54%.
38%46 reviews62% said the bathroom was dirty.
42%33 reviews58% had problems with the shower.
27%24 reviews73% were disappointed with the minibar.
41%13 reviews59% were unsatisfied with the kitchenette.
64%"Regular internet service"
Free WIFI in our room. Free wifi. Good Wifi.
"Regular internet service."
Make us feel it's really something special. Entry exclusive. Old furnishings.
"OK vibe and a friendly atmosphere." "Hotel could use some updating." "Luxurious Hotel." "Pleasant entrance area." "Hotel is relatively stylish." "Good for traveling with friends."Details
32%495 reviews68% criticized the unstylish hotel.
81%245 reviews81% enjoyed the friendly atmosphere.
93%87 reviews93% thought the hotel was luxurious.
81%89 reviews81% enjoyed the lobby entrance.
68%41 reviewsOnly 68% thought, the hotel was stylish.
"Wellness & sports facilities could be improved"
Gym is small. Fitness Centre too late. Pathetic gym.
"Poorly reviewed fitness area."Details
33%22 reviews67% didn't like the fitness area.