Sheraton Grande Tokyo Bay

Urayasu, Japan

10.5 K reviews
Very good family hotel. Close to Disneyland. Good for sightseeing with easy access to train stations. Fantastic service.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Central Heating
    • Bathroom
    • Safe
    • Internet Access
    • Shower
    • Hairdryer
    • Direct dial telephone
    • Bathtub
    • Tea/coffee maker
    • Lounge
    • Fridge
    • Carpeting
    • Air conditioning (centrally regulated)
    • Balcony/Terrace
  • Facility
    • Elevators
    • Laundry Service
    • Hotel Room Safe
    • Shops
    • Kids Club
    • Café
    • Currency Exchange
    • WLAN access
    • Bar(s)
    • Room Service
    • Conference Room
    • Public Internet Access
    • Coatroom
  • Food
    • Breakfast Served
    • Breakfast Buffet
    • Outdoor Pool(s)
    • Indoor Pool
    • Number of Pools
    • Ping Pong
    • Massage
    • Sauna
    • Basketball
    • Pool bar
    • Children's Entertainment
    • Minigolf
1-9 Maihama Urayasu Chiba 279-0031


Travellers can enjoy a pleasant stay in one of the 841 rooms. Most of the storeys can be reached by lift. Services such as a cloakroom, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. Among the culinary options available at the hotel are a restaurant, a dining area, a café and a bar. Various shops are available, including a souvenir shop. Additional facilities at the establishment include a newspaper stand. Those arriving in their own vehicles can leave them in the car park of the accommodation. Available services and facilities include a transfer service, room service and a laundry service.


Each of the rooms is appointed with air conditioning, central heating and a bathroom. The basic features of most rooms include a balcony. The carpeted accommodation units feature a double bed. A safe and a desk are also available. Additional features include a fridge, a mini fridge and a tea/coffee station. An ironing set is also available for travellers' convenience. Little extras, including internet access, a telephone, a TV, an alarm clock and WiFi, contribute to a great stay. Slippers are laid out in each of the rooms. The bathrooms are fitted with a shower and a bathtub. A hairdryer can also be found in each of the bathrooms. As a special feature, guests can enjoy cosmetic products and a selection of towels in the bathrooms. The hotel offers family rooms and non-smoking rooms.


A refreshing dip in the indoor or outdoor pool is an enjoyable way to cool down on hot days. The poolside bar serves a selection of refreshing drinks. A range of options are available, including basketball, crazy golf, a gym, table tennis, a sauna and massage treatments. An entertainment programme is offered for children.


Breakfast can be booked.


  • Comfort
    "Rather comfortable"

    Spacious "Club" room. Rooms were spacious and clean. Spacious family room.

    "Rooms and bathrooms are spacious and comfortable, with nice beds." "Deficient A/C and too noisy rooms."

  • Breakfast
    "Tasty breakfast"

    Break fast excellent. Spread for breakfast. I loved the breakfast buffet.

    "Tasty yet pricey breakfasts."

  • Location
    "Great location"

    Wonderful Disney store. Location was excellent. Great location for Disneyland.

    "Great location." "Great for sightseeing, but not shopping." "Near public transport, airport, and train station." "Accessible by car, but parking is costly." "City centre is hard to reach." "Limited choice of restaurants & bars in the area."

  • Room
    "Great room"

    Excellent ocean view. Fantastic view of the ocean. Excellent bathroom amenities.

    "Spacious rooms." "Wonderful beds and great balconies with good views, but mediocre furniture." "Bathrooms are large but with substandard cleaning." "Mostly clean rooms with decent TV's." "Outdated rooms with poor kitchenettes, minibars and A/C." "Shower was ok."

  • Service
    "Fantastic service"

    Phenomenal staff. Excellent front desk service. Excellent room service.

    "Friendly, professional service, especially at the bar and restaurant." "Decent reception and housekeeping." "Good shuttle service." "Smooth booking process." "Recreation staff could be nicer." "Room service is perfect." "Standard laundry service." "Concierge service could be more helpful."

  • Food
    "Delicious food"

    Great Teppanyaki restaurant. Great buffet. Food was delicious.

    "Great food, especially the beef." "Restaurant is poorly priced and cleaned." "Dining experience is typical, as is the seafood." "Good side dishes." "Awesome pasta." "Salads are ok." "Bad sushi."

  • Value for money
    "Fairly good value for money"

    Free fireworks. Everything all inclusive. Reasonable priced cafes and restaurants.

    "Fairly good value for money." "WiFi and breakfast pricey." "Food and beverages are pricey."

  • WiFi
    "Complaints about WiFi"

    You have to pay for wifi. Paying for WiFi. Wifi sucks.

    "Wifi quality could be improved." "Relatively high internet cost."