Sheraton Grande Tokyo Bay

Urayasu, Japan

9.9 K reviews
Very good family hotel. Close to Disneyland. Good for sightseeing with easy access to train stations. Fantastic service.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Central Heating
    • Bathroom
    • Safe
    • Internet Access
    • Shower
    • Hairdryer
    • Direct dial telephone
    • Bathtub
    • Tea/coffee maker
    • Lounge
    • Fridge
    • Carpeting
    • Air conditioning (centrally regulated)
    • Balcony/Terrace
  • Facility
    • Elevators
    • Laundry Service
    • Hotel Room Safe
    • Shops
    • Kids Club
    • Café
    • Currency Exchange
    • Newspaper stand
    • WLAN access
    • Bar(s)
    • Room Service
    • Conference Room
    • Public Internet Access
    • Coatroom
  • Food
    • Breakfast Served
    • Breakfast Buffet
    • Outdoor Pool(s)
    • Indoor Pool
    • Number of Pools
    • Ping Pong
    • Massage
    • Sauna
    • Pool bar
    • Basketball
    • Children's Entertainment
    • Minigolf
1-9 Maihama Urayasu Chiba 279-0031


Travellers can enjoy a pleasant stay in one of the 841 rooms. Most of the storeys can be reached by lift. Services such as a cloakroom, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. Among the culinary options available at the hotel are a restaurant, a dining area, a café and a bar. Various shops are available, including a souvenir shop. Additional facilities at the establishment include a newspaper stand. Those arriving in their own vehicles can leave them in the car park of the accommodation. Available services and facilities include a transfer service, room service and a laundry service.


Each of the rooms is appointed with air conditioning, central heating and a bathroom. The basic features of most rooms include a balcony. The carpeted accommodation units feature a double bed. A safe and a desk are also available. Additional features include a fridge, a mini fridge and a tea/coffee station. An ironing set is also available for travellers' convenience. Little extras, including internet access, a telephone, a TV, an alarm clock and WiFi, contribute to a great stay. Slippers are laid out in each of the rooms. The bathrooms are fitted with a shower and a bathtub. A hairdryer can also be found in each of the bathrooms. As a special feature, guests can enjoy cosmetic products and a selection of towels in the bathrooms. The hotel offers family rooms and non-smoking rooms.


A refreshing dip in the indoor or outdoor pool is an enjoyable way to cool down on hot days. The poolside bar serves a selection of refreshing drinks. A range of options are available, including basketball, crazy golf, a gym, table tennis, a sauna and massage treatments. An entertainment programme is offered for children.


Breakfast can be booked.


  • Comfort
    "Rather comfortable"

    Spacious club room. Rooms were spacious and clean. Spacious family room.

    "Rooms and bathrooms are spacious and comfortable, with nice beds." "Deficient A/C and too noisy rooms."

  • Location
    "Great location"

    Wonderful Disney store. Location was excellent. Great location for Disneyland.

    "Great location." "Great for sightseeing, but not shopping." "Near public transport, airport, and train station." "Accessible by car, but parking is costly." "Close to the beach, but not the city centre." "Limited choice of restaurants & bars in the area."

  • Room
    "Great room"

    Excellent ocean view. Fantastic view of the ocean. Excellent bathroom amenities.

    "Big rooms with excellent views, excellent balconies, and excellent beds." "Bathrooms are large but with substandard cleaning." "Decently clean rooms with okay minibars." "Rooms relatively well-maintained but rooms outdated." "Shower was ok." "Kitchenettes and A/C are inadequate."

  • Breakfast
    "Tasty breakfast"

    Break fast excellent. Spread for breakfast. I loved the breakfast buffet.

    "Tasty yet pricey breakfasts."

  • Service
    "Fantastic service"

    Phenomenal staff. Excellent front desk service. Excellent room service.

    "Friendly service, especially in the restaurant, and decent reception and housekeeping." "Subpar entertainment but professional staff." "Good shuttle service." "Booking process is sufficient." "Room service is perfect." "Recreation staff is ok." "Good laundry service." "Concierge service could be more helpful."

  • Food
    "Food is all right"

    Expensive meals. Expensive hotel food. Over priced buffet.

    "Food was average, with a good, but pricey, dining experience." "Good menu, with delicious dessert, fruit, snacks, and side dishes." "Bad sushi." "Salads are ok." "Pasta is ok." "Vegetables are average."

  • Wellness Area
    "Sufficient wellness & sports facilities"

    Relaxing Spa. Great massage chair. Fitness facilities poor.

    "Fitness area is subpar but wellness area/options are acceptable." "Wellness staff could be friendlier." "Nice sauna."

  • WiFi
    "Complaints about WiFi"

    You have to pay for wifi. Paying for wifi. WiFi sucks.

    "Wifi quality could be improved." "Relatively high internet cost."