Shinjuku Granbell Hotel

Tokyo, Japan

7.8 K reviews
Very good for traveling with friends. Close to Shinjuku. Located near shopping areas and has easy access to public transportation. Awesome vibe.
Show reviews
  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Tea/coffee maker
    • Bathroom
    • Safe
    • Lounge
    • Internet Access
    • Shower
    • Fridge
    • Hairdryer
    • Direct dial telephone
  • Facility
    • Elevators
    • WLAN access
    • Bar(s)
    • Laundry Service
    • Room Service
    • Hotel Room Safe
    • Public Internet Access
    • Café
    • Bicycle Hire
  • Food
    • Breakfast Buffet
    • à la carte Dinner
    • Breakfast Served
    • Lunch Buffet
    • Massage


Guests of the hotel can reach various storeys easily and comfortably by lift. Services and facilities at the hotel include a safe, a restaurant, a café, a bar, room service, a laundry service and a smoke alarm. Wireless internet access is available to travellers in the public areas. There is also a garden. A bicycle hire service gives guests the opportunity to explore the surrounding area independently.


The establishment features rooms with a bathroom. A double bed ensures a good night's sleep. Extra beds can be requested. A safe and a desk are also available. A fridge, a mini fridge and a tea/coffee station are provided as standard. Internet access, a telephone, a TV and WiFi add to the comfort of the holiday. Slippers are laid out in each of the rooms. Amenities in the bathrooms include a shower. A hairdryer is also available. As a special feature, guests can enjoy cosmetic products, a selection of towels and background music in the bathrooms.


The terrace is a great place to while away the time. The accommodation offers massage treatments (for a fee) to travellers.


The accommodation offers breakfast, lunch and dinner.


  • Vibe
    "Awesome vibe"

    Excellent interior design. Modern boutique hotel. Amazing reception area.

    "Awesome vibe." "Modern Hotel." "Friendly atmosphere." "Stylish hotel." "Entrance area is ok." "Luxurious Hotel." "Good for traveling with friends." "Suitable for solo travelers." "Good choice for a city trip."

  • Cleanliness

    Rooms cleaned daily. Clean design. Clean bathrooms.

    "Clean hotel facilities." "Rooms are clean, but bathrooms are only so-so."

  • Location
    "Great location"

    Delicious places to eat. Neighborhood excellent. Close to Shinjuku station.

    "Great location." "Central location with great sightseeing, dining out and shopping." "Close to public transport." "Medium distance to train station." "Good car access, but so-so parking."

  • Bar and Beverages
    "Bar is awesome"

    Fantastic roof-top bar. Friendly staff at the bar. Amazing rooftop bar.

    "Nice bar with tasty alcoholic drinks." "Good bar service." "Beverages could be cheaper."

  • Amenities
    "Great amenities"

    Excellent interior design. Excellent facilities. Amazing reception area.

    "Updated facilities with a great terrace." "Nice hotel grounds and entrance area is alright." "Beautiful architecture." "Elevator in need of updating." "Smoking area is not nice." "Adequate meeting & event facilities."

  • Service
    "Fantastic service"

    Attentive staff. Staff were amazing. Housekeeping was excellent.

    "Friendly service overall, with especially great housekeeping and bar service." "Reception is alright, but restaurant service is disappointing." "Professional service, and great tour guides." "Laundry service can be improved." "Booking process should be better organized." "Recreation staff is nice." "Room service is average." "Concierge service is average." "Management is acceptable." "Shuttle service can be an issue." "Hotel security can be an issue."

  • Food
    "Food is all right"

    Cheap white bread. Good lunch. Weird mustard.

    "Dining was alright with moderate prices and adequate menu." "Great salads, snacks, and desserts." "Bad side dishes." "Pasta is ok."

  • Breakfast
    "Breakfast is average"

    Great buffet breakfast. Skip the breakfast buffet. Superb breakfast layout.

    "Affordable, fairly tasty breakfasts."

  • Room
    "Room is all right"

    Excellent amenities. Sticky toilet floor. Bath tub leaked all over.

    "Fine rooms with okay furniture, but clean with great views." "Guests didn't like the room sizes or TVs." "Nice, moderately clean bathrooms." "Great beds and balconies in up-to-date rooms." "Badly maintained rooms with poor minibars and kitchenettes." "Great shower."

  • WiFi
    "Complaints about WiFi"

    WORST Internet. Poor Wi-Fi connection. Wi-Fi sucks.

    "Wifi quality could be improved." "Free internet."

  • Comfort
    "More comfort would be nice"

    Such tiny closet. WORST pillows. Hallway noise horrendous.

    "Small and uncomfortable rooms." "Peaceful rooms with great beds."