Shinjuku Granbell Hotel

Tokyo, Japan

7.9 K reviews
Very good for traveling with friends. Close to Shinjuku. Located near shopping areas and has easy access to public transportation. Awesome vibe.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Bathtub
    • Tea/coffee maker
    • Bathroom
    • Safe
    • Lounge
    • Internet Access
    • Fridge
    • Shower
    • Hairdryer
  • Facility
    • Elevators
    • WLAN access
    • Bar(s)
    • Laundry Service
    • Room Service
    • Hotel Room Safe
    • Public Internet Access
    • Café
    • Bicycle Hire
  • Food
    • Breakfast Served
    • Massage


Guests of the hotel can reach various storeys easily and comfortably by lift. Services and facilities at the hotel include a safe, a restaurant, a café, a bar, room service, a laundry service and a smoke alarm. Wireless internet access is available to travellers in the public areas. There is also a garden. A bicycle hire service gives guests the opportunity to explore the surrounding area independently.


The establishment features rooms with a bathroom. A double bed ensures a good night's sleep. Extra beds can be requested. A safe and a desk are also available. A fridge, a mini fridge and a tea/coffee station are provided as standard. Internet access, a telephone, a TV and WiFi add to the comfort of the holiday. Slippers are laid out in each of the rooms. The bathrooms are fitted with a shower and a bathtub. A hairdryer is also available. As a special feature, guests can enjoy cosmetic products, a selection of towels and background music in the bathrooms.


The terrace is a great place to while away the time. The accommodation offers massage treatments (for a fee) to travellers.


The accommodation offers breakfast, lunch and dinner.


  • Vibe
    "Awesome vibe"

    Excellent interior design. Modern boutique hotel. Amazing reception area.

    "Awesome vibe." "Modern Hotel." "Friendly atmosphere." "Stylish hotel." "Luxurious Hotel." "Good for traveling with friends." "Suitable for solo travelers." "Good choice for a city trip."

  • Cleanliness

    Clean design. Bathroom spotless. Hotel is very modern and clean.

    "Clean hotel facilities." "Rooms are clean, but bathrooms are only so-so."

  • Amenities
    "Great amenities"

    Superb facilities. Excellent interior design. Amazing reception area.

    "Updated facilities with a great terrace." "Beautiful architecture." "Elevator in need of updating." "Smoking area is ok."

  • Location
    "Great location"

    Delicious places to eat. Neighborhood excellent. 15 min walk to Shinjuku station.

    "Great location." "Central location with great sightseeing, dining out and shopping." "Close to public transport." "Medium distance to train station." "Easy car access but inadequate parking."

  • Bar and Beverages
    "Bar is awesome"

    Fantastic roof-top bar. Friendly staff at the Bar. Amazing rooftop bar.

    "Good, but spendy, bar." "Bar service is acceptable."

  • Service
    "Fantastic service"

    Staff was very accommodating. Staff were amazing. Housekeeping was excellent.

    "Service is professional and friendly, with great tour guides." "Decent management, reception, and restaurant service." "Average bar service and housekeeping." "Laundry service can be improved." "Recreation staff is nice." "Room service could have been improved." "Booking process is sufficient." "Concierge service could be more helpful." "Hotel security can be an issue."

  • Food
    "Delicious food"

    Excellent buffet. Nice salad bar. Amazing food.

    "Tasty food at okay prices." "Poor menu, especially in side dishes." "Okay dining experience, with acceptable desserts and fruits." "Great snacks and salads." "Pasta is ok."

  • Breakfast
    "Breakfast is average"

    No complimentary breakfast. No croissants. Amazing buffet breakfast.

    "Affordable, fairly tasty breakfasts."

  • Room
    "Room is all right"

    Excellent panoramic views. Towels were tiny. Faulty heating unit.

    "Decent, clean rooms with great beds and awesome views." "Small rooms with subpar A/C, minibars, and kitchenettes." "Nice, moderately clean bathrooms." "Poorly-maintained rooms with subpar furniture and TVs." "Great balconies in updated rooms." "Great shower."

  • Comfort
    "More comfort would be nice"

    Towels were tiny. Worst pillows. Hallway noise horrendous.

    "Rooms with complaints about size, comfort, and A/C." "Peaceful rooms with great beds."

  • WiFi
    "Complaints about WiFi"

    Worst internet. Poor Wi-Fi connection. Wi-Fi sucks.

    "Wifi quality could be improved." "Free internet."

  • Wellness Area
    "Wellness & sports facilities could be improved"

    No gym facilities. No Gym Room. No gymnasium.

    "Poorly reviewed fitness area."