Sofitel Brisbane Grand Central

Brisbane, Australia

84%
18.3 K reviews
Very good city hotel. Located near shopping areas with easy access to parking. Fantastic service.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Tea/coffee maker
    • Central Heating
    • Radio
    • Bathroom
    • Safe
    • Internet Access
    • Fridge
    • Shower
    • Hairdryer
    • Air conditioning (centrally regulated)
    • Minibar
  • Facility
    • Bar(s)
    • Room Service
    • Conference Room
    • Hairdresser
249 Turbot Street 4000 Brisbane

Facilities

The hotel comprises a total of 433 rooms. Services and facilities at the hotel include a restaurant, a dining area, a bar, a hairdresser and a conference room. Those arriving in their own vehicles can leave them in the car park of the accommodation.

Rooms

Each of the rooms is appointed with air conditioning, central heating and a bathroom. A minibar and, for a fee, a safe are also available. A fridge and a tea/coffee station ensure a comfortable stay. An ironing set is also available for guests' convenience. Other features include internet access, a telephone, a TV and a radio. A shower and a hot tub can be found in the bathrooms. A hairdryer and bathrobes are provided for everyday use. Special family rooms are available for families with children.

Sports/Entertainment

The establishment offers various options for cooling off on hot days, including a pool and an outdoor pool. A range of options are available, including a gym, a spa, a sauna and a beauty salon. Additional services include an entertainment programme for children, offering numerous activities.

Ratings

  • Service
    88%
    "Fantastic service"

    Courteous, respectful well informed staff. Level of service that exceeded expectations. Room service meal was divine.

    "Generally friendly service, with decent bar service and excellent restaurant service." "Great, professional service from reception and housekeeping." "Great concierge service." "Room service is average." "Booking process is sufficient." "Great valet service." "Recreation staff is nice."

    Details
  • Location
    88%
    "Great location"

    Valet Parking to our check-out was fantastic. Location is superb. Superb service and location.

    "Great location." "Accessible by car, but parking is costly." "Central location with great sightseeing, dining out and shopping." "Near public transport, airport, and train station."

    Details
  • Breakfast
    78%
    "Tasty breakfast"

    Buffet breakfast and lunch was divine. Breakfast and dinner exceeded all our expectations. Breakfast was delicious and first class.

    "Tasty yet pricey breakfasts."

    Details
  • Food
    72%
    "Delicious food"

    Buffet breakfast and lunch was divine. Steak sandwich was cooked to perfection. Restaurant meal and waiting staff faultless.

    "Well-varied menu with delicious food, nice desserts and a decent overall experience." "Complaints about restaurant cleanliness, food price, and side dishes." "Fish & seafood is acceptable." "Snacks are ok." "Vegetables are average." "Bad poultry dishes." "Salads are not good." "Average vegetarian & vegan dishes."

    Details
  • Room
    70%
    "Great room"

    Bathroom products were beautiful and smelt divine. Bed is amazing and can guarantee. Room was spacious, impeccable.

    "Clean rooms with wonderful beds and stunning views." "Small rooms and poorly cleaned bathrooms." "Inadequate minibars in older, poorly-maintained rooms." "Substandard furniture, A/C, TV's and kitchenettes." "Shower can be a problem."

    Details
  • Amenities
    68%
    "Ordinary amenities"

    One of the higher floors which was immaculate. DECOR LOOKS A BIT DATED / SHABBY. Carpets in the lifts were stained.

    "Buildings are fine with old facilities, but the grounds are wonderful." "Great conference area and nice entrance area." "Elevator in need of updating." "Unspectacular architecture." "Handicap accessible facilities can be a problem."

    Details
  • Value for money
    53%
    "Fairly good value for money"

    Excellent rate for a Club Floor. Internet is a ripoff. Cheap, musty, dusty motel.

    "Fairly good value for money." "Pricey breakfast and dining." "Internet is affordable."

    Details
  • WiFi
    38%
    "Complaints about WiFi"

    Internet speed which is really terrible. Internet was horrible and painfully slow. Internet service was horrible.

    "Wifi quality could be improved." "Internet is affordable."

    Details