Sofitel Chicago Magnificent Mile

Chicago, USA

88%
13.7 K reviews
Excellent city hotel. Close to Starbucks. Good for sightseeing and located near shopping areas. Fantastic service.
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  • Wi-Fi
  • Garage & Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Central Heating
    • Radio
    • Bathroom
    • Heating (individually regulated)
    • Safe
    • Wheelchair access
    • Internet Access
    • Shower
    • King-size Bed
    • Hairdryer
    • Air conditioning (individually regulated)
    • Stereo
    • Minibar
    • Bathtub
    • Lounge
    • Carpeting
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
  • Facility
    • Bicycle Cellar
    • Elevators
    • Restaurant(s) with air conditioning
    • Laundry Service
    • Restaurant(s) with non-smoking area
    • Hotel Room Safe
    • Café
    • 24-hour check-in
    • Currency Exchange
    • WLAN access
    • Bar(s)
    • Room Service
    • Restaurant(s) with high-chairs
    • TV Room
    • Air conditioning
    • Conference Room
    • Public Internet Access
    • Coatroom
    • Pub(s)
  • Food
    • Evening Buffet
    • à la carte Dinner
    • Special Diet
    • à la carte Lunch
    • Breakfast Served
    • Breakfast Buffet
    • Set menu lunch
    • Continental Breakfast
    • Special Offers
    • Lunch Buffet
    • Set menu dinner
20 East Chestnut Street Downtown Chicago Illinois 60611

Location

At home in the heart of downtown Chicago's prestigious Gold Coast District, this hotel is just 2 minutes from the John Hancock Building and steps away from world-renowned shopping on the Magnificent Mile, the nightlife of Rust Street, the River North gallery district, the Museum of Contemporary Art and Lake Michigan. Links to the public transport network are just 1.5 km away (Red Line and Chicago Street bus station) and the hotel is 2 minutes' drive from the river and a 5-minute drive from Lake Michigan. Nearby attractions include the Art Institute of Chicago, the Sears Tower, the Shedd Aquarium and Lincoln Park Zoo (all a 7-minute drive away). Chicago O'Hare International Airport is just 40 km away.

Facilities

This hotel was built in 2002. Travellers can feel at home in one of the 415 rooms. In the air-conditioned establishment, guests are welcomed at the reception area with 24-hour reception and a 24-hour check-in/check-out service. Most storeys are accessible by lift. Amenities include a cloakroom, a safe and a currency exchange service. Wireless internet access is available to travellers in the public areas. Among the culinary options available at the accommodation are a restaurant, a dining area, a breakfast room, a café, a bar and a pub. Shopping facilities are also available. Additional facilities at the hotel include a TV room. Guests arriving by car can leave their vehicles in the garage or in the car park. Bicycles can be left in the bicycle storage area. Available services and facilities include room service and a laundry service.

Rooms

Each of the rooms is appointed with air conditioning, central heating and a bathroom. The carpeted rooms feature a double bed or a king-size bed. A safe and a minibar are also available. Guests will also find a mini fridge included as standard. An ironing set is also available for travellers' convenience. Little extras, including internet access, a telephone, a TV, a radio, a stereo system, an alarm clock and WiFi, contribute to a great stay. Rooms suitable for wheelchair access are bookable. The bathrooms are fitted with a shower and a bathtub. A hairdryer and bathrobes are provided for everyday use. Bathrooms with wheelchair access can also be booked. The establishment offers family rooms and non-smoking rooms.

Sports/Entertainment

The accommodation offers a gym (for a fee) to guests.

Meals

Bed and breakfast is bookable. Breakfast, lunch and dinner are available. Staff are also happy to provide special dietary cuisine. The hotel also offers special catering options.

Payment

The following credit cards are accepted at the establishment: American Express, VISA, Diners Club, JCB and MasterCard.

Ratings

  • Location
    94%
    "Great location"

    Hotel location and amenities were superb. Included wonderful dinners at neighborhood. Pleasant terrific environment to work out.

    "Great location." "Great shopping at the nearby city centre, and close to the beach." "Excellent sightseeing, restaurants and bars nearby." "Pricey, inconvenient parking." "Reasonably accessible by car." "Close to public transport and the train."

    Details
  • Service
    88%
    "Fantastic service"

    Person on the phone was apologetic and gave wonderful. Staff exceeded expectations. Check in to check out was impeccable.

    "Friendly and professional bar service and reception." "Great concierge service." "Housekeeping is satisfactory." "Decent waitstaff and management." "Room service is average." "Valet service is ok." "Booking process is sufficient." "Great hotel security." "Shuttle service can be an issue."

    Details
  • Cleanliness
    82%
    "Clean"

    Carpet was properly vacuumed. Wonderful spotless, quiet elegant accommodations. Cleanliness was impeccable.

    "Clean hotel facilities." "Rooms are clean, but bathrooms are only so-so." "Dining area could have been cleaner."

    Details
  • Vibe
    82%
    "Awesome vibe"

    Guest rooms are so tastefully decorated and beautifully maintained. Sofitel is wonderfully appointed and very intimate. Elegance and professional staff was superb.

    "Awesome vibe." "Friendly atmosphere." "Stylish hotel." "Relatively modern hotel." "Pleasant entrance area." "Luxurious Hotel." "Good choice for a city trip." "Luxury hotel." "Good for business people."

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  • Food
    78%
    "Delicious food"

    Dinner was also beautiful and delicious. Wonderful restaurant and bar staff. Food was very delicious and beautifully presented.

    "Great menu with excellent food, especially dessert." "Overpriced, badly cleaned restaurant makes for a poor experience." "Poorly reviewed side dishes but passable snacks." "Pizza is great." "Soups do not taste good."

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  • Breakfast
    74%
    "Tasty breakfast"

    Complimentary breakfast was delicious. Bar, and breakfast was delicious. Enjoyed a wonderful breakfast in the restaurant and room service.

    "Great and affordable breakfast."

    Details
  • Room
    73%
    "Great room"

    Carpet was properly vacuumed. Guest rooms are so tastefully decorated and beautifully maintained. Devine beds and pillow.

    "Clean, decently-sized rooms with average beds and lovely views." "Decently-clean rooms with spacious bathrooms." "Inadequate minibars in older, poorly-maintained rooms." "Poor quality TV's, furniture, and kitchenettes." "Shower was ok."

    Details
  • Beach
    67%
    "Reasonable beach"

    Close to beach. All inclusive on the beach. Beautiful beach and pool.

    "Reasonable beach."

  • Wellness Area
    59%
    "Sufficient wellness & sports facilities"

    Pleasant terrific environment to work out. I love the physical facility and the staff. I enjoyed the health club.

    "Average wellness and fitness area."

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  • WiFi
    54%
    "Regular internet service"

    Effortless connectivity. Included complimentary Wi-Fi. Free internet at the Four Seasons.

    "WiFi is good value." "Wifi quality could be improved."

    Details