Sofitel Dubai Downtown

Dubai, United Arab Emirates

9.5 K reviews
Excellent hotel for solo travelers. Close to Dubai Mall. Located near shopping areas and has easy access to public transportation. Great rooms and fantastic service. Great pool. Awesome vibe.
Show reviews
  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Radio
    • Bathroom
    • Safe
    • Internet Access
    • Shower
    • Hairdryer
    • Minibar
    • Bathtub
    • Tea/coffee maker
    • Lounge
    • Carpeting
    • Air conditioning (centrally regulated)
  • Facility
    • Elevators
    • Laundry Service
    • Playground
    • Hotel Room Safe
    • Hairdresser
    • Foyer
    • CafĂ©
    • Theater
    • WLAN access
    • Game room
    • Bar(s)
    • Room Service
    • Nightclub
    • Conference Room
    • Public Internet Access
  • Food
    • Breakfast Served
    • Half Board
    • Full Board
    • Sun terrace
    • Lounge Chairs
    • Jacuzzi
    • Outdoor Pool(s)
    • Jet Skiing
    • Number of Pools
    • Massage
    • Steam bath
    • Sauna
    • Beach Umbrellas
    • Golf
    • Pool bar
    • Children's Entertainment
Sheihk Zayed Road Downtown Dubai


Guests can feel at home in one of the 350 rooms. Most of the storeys can be reached by lift. Amenities include a cash machine. Wireless internet access is available to travellers in the public areas. The hotel's culinary facilities include a restaurant, a dining area and a bar. Guests can buy souvenirs at the gift shop. Children can have a great time playing in the playground. Additional facilities at the hotel include a playroom. Those arriving in their own vehicles can leave them in the car park of the accommodation. Available services and facilities include a babysitting service, a childcare service, room service, a laundry service and a hairdresser.


Each of the rooms is appointed with air conditioning, a kitchen and a bathroom. Many rooms feature a sea view, which further enhances the ambience. Cots and extra beds are available. A safe and a desk or, for an additional fee, a minibar are also available. A mini fridge and a tea/coffee station ensure a comfortable stay. Other features include internet access, a telephone, a TV, a radio and WiFi. Slippers and the daily newspaper provide additional comfort in the rooms. The bathrooms have a shower and a bathtub. A hairdryer and bathrobes are provided for everyday use. The establishment offers family rooms, non-smoking rooms and smoking rooms.


The hotel features a pool and an outdoor pool. A terrace, sun loungers and parasols are available. Travellers can enjoy a range of refreshing drinks at the poolside bar. Those wishing to enjoy sports whilst on holiday can enjoy golf on-site. Water sports enthusiasts can enjoy jet skiing and diving. The accommodation offers indoor sporting opportunities in the form of a gym. The establishment offers a range of services in the wellness area, such as a spa, a sauna, a steam bath, a hammam and massage treatments, and for an additional fee, a beauty salon. A disco and a nightclub are among the available leisure options.


Half board is bookable. Guests can choose to book options such as breakfast, lunch or dinner. Gluten-free meals and vegetarian dishes can be prepared on request.


All major credit cards, including American Express, VISA and MasterCard, are accepted for payment.


  • Location
    "Great location"

    Fantastic location hotel and staff. Location of the hotel is fantastic and very convenient. Location and accessibility was amazing.

    "Great location." "Central location with great sightseeing, dining out and shopping." "Near public transport, airport, and train station." "So-so car access and parking."

  • Service
    "Fantastic service"

    A few members of staff who exceeded expectations. Staff is superbly efficient and professional. We were upgraded to a suite which was superb.

    "Friendly, professional service, especially from pool and restaurant staff." "Management, housekeeping and reception are great." "Room service is average." "Great concierge service." "Booking process should be better organized." "Shuttle service can be an issue." "Recreation staff is nice." "Bar service is acceptable." "Great hotel security." "Childcare is fair."

  • Pool
    "Great pool"

    Gym and pool were fantastic. Pool area is amazing. Pool is fantastic and clean.

    "Clean pool area."

  • Breakfast
    "Tasty breakfast"

    The breakfast buffet is scrumptious. Waffles at breakfast are yum. Service at breakfast was impeccable.

    "Tasty breakfast."

  • Cleanliness

    Gym is clean and a pleasure. Staying there very clean and beautiful. Rooms clean and beautifully decorated.

    "Clean hotel facilities." "Pool surroundings and rooms are immaculate." "Clean enough restaurant, but poorly cleaned bathrooms."

  • Vibe
    "Awesome vibe"

    Presentation was immaculate. Suite, it was very tastefully furnished and it was spacious. Christmas decorations were exceptional.

    "Awesome vibe." "Modern Hotel." "Stylish hotel." "Entrance area is ok." "Luxurious Hotel." "Suitable for solo travelers." "Great for a wellness holiday." "Luxury hotel."

  • Room
    "Great room"

    Suite, it was very tastefully furnished and it was spacious. Room was impeccable. Rooms clean and beautifully decorated.

    "So-so beds and furniture, new rooms, and great views." "Spacious and tidy rooms." "Bathrooms are large but with substandard cleaning." "Inadequately maintained rooms with complaints about the A/C, minibars, and TV's." "Shower was ok."

  • Amenities
    "Great amenities"

    Hotel facilities exceeded expectations. Christmas decorations were exceptional. The lady in the Club was fantastic.

    "New facilities and relatively nice entrance area." "Beautiful architecture." "Adequate meeting & event facilities." "Elevator in need of updating."

  • Comfort
    "Rather comfortable"

    Suite, it was very tastefully furnished and it was spacious. AC was silent. Fantastic soundproofing in the room from outside noises.

    "Very comfortable, large rooms with sizeable bathrooms." "Decent beds, but poor A/C."

  • Value for money
    "Fairly good value for money"

    Thanks for free upgrade. Free bread and cake. Free upgrade to the Opera.

    "Fairly good value for money." "Food and beverages are pricey." "Free internet."

  • WiFi
    "Complaints about WiFi"

    Internet was terrible. Internet speed could be improved. Internet service was poor.

    "Wifi quality could be improved." "Free internet."