Sofitel Gold Coast Broadbeach

Broadbeach, Australia

84%
10.7 K reviews
Very good business hotel. Located near shopping areas and the beach. Fantastic service.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Bathtub
    • Tea/coffee maker
    • Radio
    • Bathroom
    • Safe
    • Internet Access
    • Shower
    • Hairdryer
    • Direct dial telephone
    • Air conditioning (individually regulated)
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
    • Balcony/Terrace
    • Minibar
  • Facility
    • 24-hour check-in
    • Elevators
    • Restaurant(s) with air conditioning
    • Bar(s)
    • Laundry Service
    • Room Service
    • Restaurant(s) with high-chairs
    • Restaurant(s) with non-smoking area
    • Air conditioning
    • Conference Room
81 Surf Parade Broadbeach Queensland 4218

Location

This hotel is situated in Southern Queensland, in the heart of Broadbeach on the Gold Coast. The Gold Coast is easily accessed by domestic and international guests via Gold Coast Airport, which is 20 km away, and Brisbane International Airport which lies a 1-hour drive from the hotel. There are also rail and coach services from Brisbane to the Gold Coast.

Facilities

Guests are welcomed at the hotel, which has a total of 295 rooms. The individual storeys can easily be reached via the lift or stairs. Services and facilities at the hotel include a restaurant, a dining area, a bar, room service, a laundry service and a conference room. Those arriving in their own vehicles can leave them in the car park of the accommodation.

Rooms

The establishment features rooms with air conditioning and a bathroom. A balcony is included as standard in most rooms, offering additional space for relaxation. A safe and a minibar are also available. The advantages of the rooms include a tea/coffee station. An ironing set is also available for travellers' convenience. Other features include internet access, a telephone, a TV and a radio. The bathrooms have a shower and a bathtub. A hairdryer can also be found in each of the bathrooms. The hotel offers family rooms and non-smoking rooms.

Sports/Entertainment

A range of sport and leisure opportunities ensure an interesting stay. The accommodation features a pool and an outdoor pool. A range of options are available, including tennis and a gym.

Payment

The following credit cards are accepted at the establishment: American Express, VISA, Diners Club and MasterCard.

Ratings

  • Location
    91%
    "Great location"

    With great access to terrific restaurants. Facilities and location were brillant. Location was amazing.

    "Great location." "Excellent location with good bars, restaurants, shopping and beaches nearby." "Pricey, inconvenient parking." "Close to public transport and the train." "Close to business sites."

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  • Service
    89%
    "Fantastic service"

    Attitude of staff was impeccable. Friendly and effortless check in by the staff. Musty mouldy but very polite staff.

    "Great, friendly wait staff and housekeeping." "Well-managed with a nice reception and professional service, particularly at the bar." "Great concierge service." "Room service is perfect." "Booking process is sufficient." "Recreation staff is nice." "Service at the pool/beach should be improved." "Great valet service." "Hotel security is ok." "Good shuttle service."

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  • Breakfast
    81%
    "Tasty breakfast"

    The breakfast buffet was divine. Buffet breakfast was delicious. Restaurant breakfast was superb.

    "Reasonably priced, tasty breakfasts."

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  • Room
    72%
    "Great room"

    Bathroom was divine. Rooms are immaculately clean and tidy. Bed was very comfortable and exceeded my expectations.

    "Clean, large rooms, good views, and so-so kitchenettes." "Beds and balcony are alright." "Old rooms, with unsatisfactory minibars. air conditioning and TV's." "Mediocre sized, poorly cleaned bathrooms." "Shower can be a problem."

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  • Food
    71%
    "Delicious food"

    Meal to the buffet breakfast, it was nothing short of faultless. Wonderfully creative degustation menu of Restaurant. Staff and resturant were wonderful.

    "Great menu and food, with unexceptional desserts." "Food is relatively good value, and side dishes are of average quality." "Overall dining experience is OK, although the pork dishes are not recommended." "Dining area is poorly cleaned and there were complaints about the vegetables." "Bad snacks." "No good fish & seafood." "Untasty beef dishes & steak."

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  • Value for money
    56%
    "Fairly good value for money"

    Complimentary bottle of sparkling wine for our 26th wedding anniversary. Were charged for mini bar items. Cheap toilet paper.

    "Fairly good value for money." "Acceptable breakfast prices." "Normally priced food." "Affordable beverage prices."

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  • WiFi
    43%
    "Complaints about WiFi"

    Pathetic internet access. Internet was horrible. Wifi access is the biggest scam.

    "Wifi quality could be improved."

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  • Wellness Area
    39%
    "Wellness & sports facilities could be improved"

    Gym facility was absolutely hopeless. Fitness centre was pathetic. Gym was dirty.

    "Poorly reviewed fitness area."

    Details