Sofitel London Heathrow

Heathrow, United Kingdom

24.3 K reviews
Excellent hotel for solo travelers. Close to Heathrow Express. Close to parking areas and the airport. Fantastic service.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Central Heating
    • Radio
    • Bathroom
    • Heating (individually regulated)
    • Safe
    • Wheelchair access
    • Internet Access
    • Shower
    • Hairdryer
    • Direct dial telephone
    • Air conditioning (individually regulated)
    • Minibar
    • Bathtub
    • Tea/coffee maker
    • Carpeting
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
  • Facility
    • Elevators
    • Restaurant(s) with air conditioning
    • Laundry Service
    • Restaurant(s) with non-smoking area
    • Hotel Room Safe
    • Shops
    • Hairdresser
    • Café
    • Theater
    • Currency Exchange
    • Newspaper stand
    • WLAN access
    • Bar(s)
    • Room Service
    • Restaurant(s) with high-chairs
    • Air conditioning
    • Conference Room
    • Small supermarket
    • Public Internet Access
    • Coatroom
  • Food
    • à la carte Dinner
    • Special Diet
    • à la carte Lunch
    • Breakfast Served
    • Breakfast Buffet
    • Set menu lunch
    • Set menu dinner
    • Outdoor Pool(s)
    • Indoor Pool
    • Massage
    • Steam bath
    • Sauna
Terminal 5 London Heathrow Airport TW6 2GD London
0.7 mi to downtown


This business and conference hotel is linked to Terminal 5 at Heathrow Airport. Windsor is less than 16 km away and can be reached in just 5 minutes by car, and Central London is only 21 minutes away via the Heathrow Express train. Guests will find restaurants and tourist attractions at Windsor, whilst shops can be found at Kingston, which is 15 km from the hotel. Nearby sights include Legoland, which is 10 km away, and Wembley Stadium, Wimbledon and Royal Ascot, which can all be reached in 45 minutes by public transport. Heathrow Airport is just 2 km from the establishment, whilst other nearby airports include London City (61 km), Luton (63 km), London Gatwick (76 km) and London Stansted (88 km).


This hotel was built in 2008. Guest accommodation comprises 605 rooms. Individual storeys are accessible via the lift or stairs. Services such as a cloakroom, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access in public areas allows travellers to stay connected. Among the culinary options available at the establishment are a restaurant, a dining area, a breakfast room, a café and a bar. Various shops are available, including a supermarket. There is also a garden. Additional facilities at the accommodation include a newspaper stand. Those arriving in their own vehicles can leave them in the car park of the hotel for a fee. Available services and facilities include room service, a laundry service and a hairdresser.


Each of the rooms is appointed with air conditioning, central heating and a bathroom. The carpeted accommodation units feature a double bed. A safe and a minibar are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is also available for guests' convenience. Little extras, including internet access, a telephone, a TV, a radio and WiFi, contribute to a great stay. Rooms suitable for wheelchair access are bookable. A shower and a bathtub can be found in the bathrooms. A hairdryer can also be found in each of the bathrooms. Bathrooms with wheelchair access can also be booked. The establishment offers family rooms and non-smoking rooms.


The accommodation features a pool and an indoor pool. Leisure options at the hotel include a gym and a spa. For a fee, a sauna, a steam bath and massage treatments are also available.


Travellers can choose from a range of snacks and meals including breakfast, lunch or dinner. Staff are also happy to provide special dietary cuisine.


All major credit cards, including American Express, VISA and MasterCard, are accepted for payment.


  • Location
    "Great location"

    Heathrow have exceeded our expectations. Car park is superb. Immaculate rooms and location.

    "Great location." "Near public transport, airport, and train station." "Fairly accessible by car with easy parking." "Reasonably central, with shopping somewhat close by." "Standard parking prices." "Wonderful sightseeing."

  • Service
    "Fantastic service"

    Staff as always are polite and well informed. Welcome & check-in was faultless. Facilities and services exceeded expectation.

    "Professional, warm reception and great entertainment." "Room service is perfect." "Average bar service and housekeeping." "Booking process should be better organized." "Management should be more attentive." "Great concierge service." "Good shuttle service." "Great hotel security." "Recreation staff could be nicer."

  • Breakfast
    "Tasty breakfast"

    The breakfast buffet far exceeded our expectations. Dinner and breakfast exceeded expectations. Delicious room service and breakfast selection.

    "Tasty breakfast."

  • Room
    "Great room"

    Hotel room was immaculate and spacious. Staff on phone was lovely. Sanitary level of kitchen.

    "Big, brand-new, and spotless rooms with awesome beds." "Decent, well-sized bathrooms are very clean." "Guests complained about kitchenettes, minibars, TV's, and A/C." "Poor furniture and views."

  • Value for money
    "Fairly good value for money"

    Excellent price. The breakfast buffet was spectacular and very worth the price. Bar meal choice poor and expensive.

    "Fairly good value for money." "Food and beverages are pricey." "Free internet."

  • WiFi
    "Regular internet service"

    Complimentary connections to the internet. I enjoyed my upgraded room with complementary internet. WI FI is great.

    "WiFi is good value."

  • Pool
    "Pool should be renewed"

    Gym/pool should be included. There was no hot tub/Jacuzzi at the pool. Facilities in the pool did not work.

    "Pool should be renewed."