Sofitel London St. James

London, United Kingdom

8.6 K reviews
Excellent luxury hotel. Close to Central London. Good for sightseeing and located near shopping areas. Fantastic service.
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  • Wi-Fi
  • Garage & Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Bathtub
    • Tea/coffee maker
    • Central Heating
    • Bathroom
    • Safe
    • Internet Access
    • Shower
    • Hairdryer
    • Air conditioning (centrally regulated)
    • Minibar
  • Facility
    • Elevators
    • WLAN access
    • Bar(s)
    • Laundry Service
    • Room Service
    • Hotel Room Safe
    • Conference Room
    • Kids Club
    • Foyer
    • Public Internet Access
  • Food
    • Breakfast Served
    • Steam bath
    • Sauna
    • Children's Entertainment
    • Massage
6 Waterloo Place London SW1Y 4AN


This superb luxury hotel is located between Buckingham Palace and Trafalgar Square and is just two minutes walk from Piccadilly Circus and the West End. There is an underground station in the vicinity of the hotel, with a good connection to Waterloo Station.


Guest accommodation comprises 186 rooms. A lobby and a reception are available to travellers. The upper floors of the hotel can be accessed by lift. Amenities include a safe. Wireless internet access is available to guests in the public areas. Various gastronomic options are available, including a restaurant, a dining area and a bar. Those arriving in their own vehicles can leave them in the car park of the establishment. Additional services include room service and a laundry service. Those who don't want to neglect day-to-day business can make use of the secretarial service.


Rooms feature air conditioning, central heating and a bathroom. Cots are available for younger travellers. There is also a safe and, for a fee, a minibar. A mini fridge and a tea/coffee station ensure a comfortable stay. An ironing set is also available for guests' convenience. Other features include a telephone, a TV and WiFi. Slippers are laid out in each of the rooms. The bathrooms have a shower and a bathtub. A hairdryer and bathrobes are provided for everyday use. The accommodation offers family rooms and non-smoking rooms.


There are a variety of leisure options to choose from including a gym, a spa, a sauna, a steam bath, a hammam, a beauty salon and massage treatments. Additional services include an entertainment programme for children, offering numerous activities.


It is possible to order breakfast.


The following credit cards are accepted at the hotel: American Express, VISA, Diners Club and MasterCard.


  • Location
    "Great location"

    Location was superb. Fantastic staff, facilities and locations. Fantastic location and building.

    "Good location, close to public transport." "Central location with great sightseeing, dining out and shopping." "Accessible by car, but parking is a hassle."

  • Service
    "Fantastic service"

    Well informed and helpful staff. Impeccable manners and courtesy. Customer service and room were impeccable.

    "Great, friendly wait staff and housekeeping." "Well-managed with a nice reception and professional service, particularly at the bar." "Great concierge service." "Room service is perfect."

  • Vibe
    "Awesome vibe"

    Excellent, discreet live music in the Rose. Hotel decor was fantastic. The hotel itself was pristine and elegant.

    "Awesome vibe." "Friendly atmosphere." "Stylish hotel." "Luxurious Hotel." "Relatively modern hotel." "Pleasant entrance area." "Luxury hotel." "Nice for romantic trips." "Good for business people."

  • Amenities
    "Great amenities"

    Hotel decor was fantastic. Disabled access room was wonderful and spacious. Facility and staff are outstanding.

    "Good handicap accessible facilities." "New facilities, and decent hotel grounds." "Great conference area and nice entrance area." "Beautiful architecture." "Well-suited elevator."

  • Breakfast
    "Tasty breakfast"

    Some excellent bread and homemade jam. Breakfast was impeccable. Breakfast food and waiting staff were amazing.

    "Tasty yet pricey breakfasts."

  • Bar and Beverages
    "Bar is awesome"

    Cocktails were some of the most delicious. Bar staff were superb. Barman was very knowledgeable and nice.

    "Nice bar with tasty alcoholic drinks." "Good bar service." "Beverages could be cheaper."

  • Food
    "Delicious food"

    Some excellent bread and homemade jam. Dinner was delicious. Breakfast and afternoon tea were delicious.

    "Great dining experience, with good snacks, desserts, and fruits." "Great menu, especially beef dishes." "Food is relatively good value, and side dishes are of average quality." "Pork dishes are not good."

  • Room
    "Room is all right"

    Ventilation was quietly. Suite was spotlessly clean and so comfortable. Terrible night's sleep.

    "Decent rooms of alright size, but poorly maintained and furnished." "Tidy rooms with great balconies and beds." "Small rooms and poorly cleaned bathrooms." "Poor views, and A/C, TV and minibar are lacking." "Shower can be a problem."

  • WiFi
    "Regular internet service"

    Free WLAN. Free internet. No USB.

    "Average wifi quality."

  • Value for money
    "Value for money could be better"

    Alcoholic beverages in the restaurant were overpriced. Was charged for two nights in a suite. Worst and most expensive treatment.

    "Value for money could be better." "High priced breakfast." "Beverages could be cheaper." "Normally priced food."