Sofitel Macau at Ponte 16

Macao (Macau), Macau

18.3 K reviews
Excellent business hotel. Fantastic service. Great location.
Show reviews
  • Wi-Fi
  • Garage & Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Radio
    • Bathroom
    • Safe
    • Internet Access
    • Shower
    • Hairdryer
    • Minibar
    • Bathtub
    • Tea/coffee maker
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
  • Facility
    • Elevators
    • Laundry Service
    • 24-hour check-in
    • Currency Exchange
    • WLAN access
    • Bar(s)
    • Room Service
    • Casino
    • Air conditioning
    • Conference Room
    • Public Internet Access
  • Food
    • Evening Buffet
    • à la carte Dinner
    • à la carte Lunch
    • Breakfast Served
    • Breakfast Buffet
    • Lunch Buffet
    • Sun terrace
    • Outdoor Pool(s)
    • Number of Pools
    • Sauna
    • Pool bar
    • Children's Entertainment
Rua do Visconde Paco de Arcos Macau


Ideally located in the historic city centre, the Ruins of St Paul’s, Mount Fortress and the Museum of the Holy House of Mercy are approximately 10 minutes away from the hotel by public transport. The hotel is just a short distance from A-Ma Temple, the Macau Tower, the ferry terminal and the international airport.


The air-conditioned hotel comprises a total of 408 rooms. Services and facilities at the hotel include a currency exchange service, a restaurant, a dining area, a bar, room service and a conference room. Wireless internet access is available to travellers in the public areas. Those arriving in their own vehicles can leave them in the car park of the establishment. In addition, a shuttle service is offered.


Each of the rooms is appointed with air conditioning, a kitchen and a bathroom. A safe and a minibar are also available. A mini fridge and a tea/coffee station ensure a comfortable stay. Other features include internet access, a telephone, a TV and a radio. A shower and a bathtub can be found in the bathrooms. A hairdryer is also available. The accommodation offers family rooms and non-smoking rooms.


The hotel features numerous leisure facilities, including a pool and an outdoor pool. Guests can enjoy a range of refreshing drinks at the poolside bar. Leisure options at the establishment include a gym, a spa and a sauna, or for a fee, massage treatments. Additional services include an entertainment programme for children, offering numerous activities.


Travellers can choose between the following bookable options: breakfast, lunch and dinner.


All major credit cards, including American Express, VISA, Diners Club and MasterCard, are accepted for payment.


  • Location
    "Great location"

    Excellent Environment and Customer Service in Club. Hotel location is wonderful. Enviroment of the room is awesome.

    "Great location." "Central location with great sightseeing, dining out and shopping." "Excellent parking and car access." "Close to public transport and the train." "Airport access is difficult."

  • Value for money
    "Best value for money"

    Complimentary internet, safe and local mobile phone. Free mobile phone. Free buffet breakfast in lounge.

    "Best value for money." "Well-priced food and beverages." "Free internet."

  • Service
    "Fantastic service"

    Staff were highly attentive and courteous. Reservation was superb and very responsive. We were upgraded to a suite and it was truly fantastic.

    "Bar service and housekeeping generally good and friendly." "High quality, professional service from wait staff, reception, and management." "Shuttle service is ok." "Great concierge service." "Room service is perfect." "Booking process is sufficient."

  • Food
    "Delicious food"

    Cake was delicious. Restaurant on the 6th floor, which was excellent. Dinner buffet is perfect.

    "Affordable restaurant with great food, especially seafood." "Great snacks, side dishes and fruits and desserts." "Dining area could have been cleaner." "Awesome pasta."

  • Breakfast
    "Tasty breakfast"

    Buffet breakfast is yummy. Breakfast was exquisite. Wonderful breakfast buffet.

    "Tasty breakfast."

  • Room
    "Great room"

    We were upgraded to a suite and it was truly fantastic. Washroom is also fantastic. Thanks for the mobile phone.

    "Clean, spacious rooms, comfortable beds, and good views." "Poorly maintained rooms with low ratings for A/C, minibars and bathroom cleanliness." "Old rooms with poor TV's and furniture but OK kitchenettes." "Shower was ok."

  • WiFi
    "Complaints about WiFi"

    Not the hotels wifi. No signal. Wi fi did not work.

    "Wifi quality could be improved." "Free internet."