Sofitel Melbourne on Collins

Melbourne, Australia

87%
18.9 K reviews
Excellent city hotel. Close to Parliament. Located near shopping areas and has easy access to public transportation. Fantastic service.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Bathtub
    • Tea/coffee maker
    • Central Heating
    • Radio
    • Bathroom
    • Safe
    • Internet Access
    • Fridge
    • Shower
    • Hairdryer
    • Air conditioning (centrally regulated)
    • Minibar
  • Facility
    • Elevators
    • WLAN access
    • Restaurant(s) with air conditioning
    • Bar(s)
    • Laundry Service
    • Room Service
    • Hotel Room Safe
    • Air conditioning
    • Conference Room
    • Public Internet Access
  • Food
    • Breakfast Served
    Activities
    • Jacuzzi
    • Sauna
    • Children's Entertainment
    • Massage
25 Collins Street Melbourne Victoria 3000

Location

This hotel is located in the heart of the Central Business District and stands alongside historical buildings, chic boutiques, theatres, restaurants and corporate offices. It lies 200 m from the Treasury Gardens, 500 m from St Patrick’s Cathedral and 800 m from Melbourne Arts Centre. The train station at Spencer Street is also close by and it is 1 km to the Eureka Tower, 1.7 km to the Royal Botanic Gardens and 6.1 km to Luna Park. Melbourne Airport is just 20 km from the hotel.

Facilities

Guest accommodation comprises 363 rooms. Individual storeys are accessible via the lift or stairs. Amenities include a safe. Wireless internet access (for a fee) is available to travellers in the public areas. Among the culinary options available at the hotel are a restaurant, a dining area and a bar. Those arriving in their own vehicles can leave them in the car park of the establishment. Additional services include a babysitting service, room service and a laundry service.

Rooms

Each of the rooms is appointed with air conditioning, central heating and a bathroom. A safe and a minibar are also available. A fridge and a tea/coffee station ensure a comfortable stay. An ironing set is also available for guests' convenience. Other features include internet access, a TV, a radio and WiFi. A shower and a bathtub can be found in the bathrooms. A hairdryer is also available. The accommodation offers family rooms and non-smoking rooms.

Sports/Entertainment

Sport and leisure activities are offered by the hotel and third-party operators. The hot tub is the perfect place to relax. A range of options are available, including a gym, a sauna and massage treatments. Additional services include an entertainment programme for children, offering numerous activities.

Meals

Breakfast can be booked.

Payment

The following credit cards are accepted at the establishment: American Express, VISA and MasterCard.

Ratings

  • Location
    95%
    "Great location"

    Valet parking was exemplary. Service, surroundings and buffet exceeded our expectations. Bed and location were all wonderful.

    "Great location, close to the train station." "Central location with great sightseeing, dining out and shopping." "Pricey, inconvenient parking." "Reasonably accessible by car."

    Details
  • Service
    91%
    "Fantastic service"

    Staff well informed and friendly. Check in, and apology was outstanding. Service, surroundings and buffet exceeded our expectations.

    "Friendly service with great management and waitstaff." "Great, professional service from reception and housekeeping." "Room service is perfect." "Great concierge service." "Booking process should be better organized." "Great valet service." "Recreation staff is nice." "Great hotel security." "Good shuttle service."

    Details
  • Breakfast
    78%
    "Tasty breakfast"

    Breakfast was scrumptious. Restaurant for breakfast delicious and excellent. Delicious dinner and breakfast.

    "Reasonably priced, tasty breakfasts."

    Details
  • Amenities
    76%
    "Great amenities"

    Lounge offerings far exceeded our expectations. Hotel facilities exceeded our expectation. Executive Lounge was just devine.

    "Facilities are outdated, but outdoor sports facilities are top-notch." "Great buildings with nice entrance area and conference rooms." "Architecture not so nice." "Elevator in need of updating." "Smoking area is not nice." "Handicap accessible facilities are all right."

    Details
  • Food
    76%
    "Delicious food"

    In room dinner was divine. Vegan food was sensational. Meal was beautifully served, delicious.

    "Varied menu containing delicious food and snacks." "Okay dining experience with acceptable prices." "Good fish and seafood, and decent side dishes." "Beef dishes & steaks are all right." "Pork dishes are adequate." "Bad lamb dishes." "Salads are not good." "Average vegetarian & vegan dishes."

    Details
  • Room
    75%
    "Great room"

    Linen spray is devine. Exquisite bedding/pillow. Room was fantastic and exceeded our expectations.

    "Views are great and rooms are clean." "Small rooms and poorly cleaned bathrooms." "Outdated rooms with substandard TVs, kitchenettes and furnishings." "Poorly-maintained rooms with inadequate A/C and bad minibars." "Shower can be a problem."

    Details
  • Bar and Beverages
    73%
    "Bar is awesome"

    Cocktail party exceeded expectations. Restaurant & bar food was delicious. Delicious dinner and welcome cocktail.

    "Great, affordable bar with good drinks."

    Details
  • Value for money
    61%
    "Fairly good value for money"

    Premium price with the club sofitel. Complimentary champagne for our Anniversary. Including lovely meal in your restaurant.

    "Fairly good value for money." "Internet is affordable." "Acceptable breakfast prices." "Normally priced food." "Affordable beverage prices."

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  • WiFi
    30%
    "Complaints about WiFi"

    Internet speed was horrible. Internet use in a 5 star hotel is a disgrace. 24 hours for wifi is just unacceptable.

    "Wifi quality could be improved." "Internet is affordable."

    Details