Sofitel San Francisco Bay

Redwood City, USA

7.6 K reviews
Good city hotel. Close to Starbucks. Fantastic service. Great location.
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  • Wi-Fi
  • Garage & Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Central Heating
    • Radio
    • Bathroom
    • Safe
    • Internet Access
    • Hairdryer
    • Direct dial telephone
    • Stereo
    • Minibar
    • Carpeting
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
  • Facility
    • Elevators
    • Laundry Service
    • Restaurant(s) with non-smoking area
    • Hotel Room Safe
    • 24-hour check-in
    • Currency Exchange
    • Newspaper stand
    • WLAN access
    • Bar(s)
    • Room Service
    • Air conditioning
    • Conference Room
    • Small supermarket
    • Public Internet Access
    • Coatroom
  • Food
    • Breakfast Served
    • Outdoor Pool(s)
    • Number of Pools
    • Swimming Pool
223 Twin Dolphin Drive 94065 Redwood City California 94065


This hotel enjoys a convenient location by the airport offering good access to the whole bay area of San Francisco. It is also ideal for reaching San Francisco and Silicon Valley. A number of restaurants are to be found within 1 km of the hotel.


The hotel was built in 1989. Guests are welcomed at the accommodation, which has a total of 379 rooms. In the air-conditioned establishment, travellers are welcomed at the reception area with 24-hour reception and a 24-hour check-in/check-out service. The upper floors of the hotel can be accessed by lift. Amenities include a cloakroom, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. Among the culinary options available at the accommodation are a restaurant, a dining area and a bar. Travellers can buy daily essentials at the supermarket. Additional facilities at the establishment include a newspaper stand. Guests arriving by car can leave their vehicles in the garage or in the car park. Additional services include room service and a laundry service. In addition, a shuttle service is offered.


Each of the rooms is appointed with air conditioning, central heating and a bathroom. A safe, a minibar and a desk are also available. Little extras, including internet access, a telephone, a TV, a radio, a stereo system, an alarm clock and WiFi, contribute to a great stay. A hairdryer is provided in the bathrooms. The hotel offers family rooms and non-smoking rooms.


The accommodation offers attractions including sport and entertainment opportunities. The establishment features a pool and an outdoor pool. A range of options are available, including a gym and a spa.


Travellers can choose from a range of snacks and meals including breakfast or dinner.


The following credit cards are accepted at the hotel: American Express, VISA, Diners Club and MasterCard.


  • Service
    "Fantastic service"

    Staff there are incredibly EXEMPLARY. Front desk staff is very professional and delightful. Bell staff was outstanding.

    "Service is professional and friendly." "Decent management, reception, and restaurant service." "Average bar service and housekeeping." "Room service is average." "Shuttle service is ok." "Booking process is sufficient." "Valet service is ok." "Concierge service is average." "Hotel security is ok." "Recreation staff could be nicer."

  • Location
    "Great location"

    Property location is terrific. Beautiful, serene environment. Hotel location was just perfect.

    "Great location near the airport." "Accessible by car, but parking is costly." "Far from city centre but reasonably close to shopping." "Close to the beach, restaurants, bars, and sightseeing."

  • Amenities
    "Great amenities"

    Premises were spotless. Lobby bar was exceptional. Beautiful and spacious lobby and restaurant area.

    "Great buildings with nice entrance area and conference rooms." "Hotel grounds are pleasant, but facilities are outdated." "Elevator in need of updating." "Beautiful architecture." "Handicap accessible facilities are all right."

  • Food
    "Food is all right"

    Complementary lunch which was very delicious. Pancakes were so terrible. Steak was horrible.

    "Poor dining experience with uninteresting menus and bad side dishes." "Restaurant is poorly priced and cleaned." "Okay dessert, fruits, and snacks." "Untasty beef dishes & steak." "No good fish & seafood." "Acceptable poultry dishes." "Salads are not good."

  • Room
    "Room is all right"

    Lagoon view was superb. Tub was a bit dirty and slippery. Fridge was filthy.

    "Okay beds and somewhat clean, big rooms with excellent views." "Small rooms and poorly cleaned bathrooms." "Inadequate minibars in older, poorly-maintained rooms." "Substandard furniture, A/C, TV's and kitchenettes." "Shower can be a problem."

  • Breakfast
    "Breakfast is average"

    Food at the brunch was delicious. Terrible breakfast experience. Restaurant for breakfast was overpriced.

    "Breakfast is decent but expensive."

  • Cleanliness
    "Quite clean"

    Premises were spotless. Everything clean and welcoming. Your hotel is clean and beautiful.

    "Untidy dining area but rooms are clean enough." "Clean hotel facilities." "Bathrooms and pool area are inadequately clean." "Wellness & sports facilities could use better cleaning."

  • WiFi
    "Complaints about WiFi"

    Wireless Internet Connectivity was terrible. Dead computer and cell phone battery. Wifi in conference area was terrible.

    "Wifi quality could be improved." "Free internet."

  • Value for money
    "Value for money could be better"

    Room rate unacceptable. Charged me bar service. Horrible service for the price.

    "Value for money could be better." "Pricey breakfast and dining." "Free internet." "Beverages could be cheaper."