Sofitel Sydney Wentworth

Sydney, Australia

83%
14 K reviews
Very good city hotel. Close to Opera House. Good for sightseeing and located near shopping areas. Fantastic service. Awesome vibe.
Show reviews
  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Radio
    • Bathroom
    • Safe
    • Internet Access
    • Shower
    • King-size Bed
    • Hairdryer
    • Direct dial telephone
    • Air conditioning (individually regulated)
    • Minibar
    • Bathtub
    • Tea/coffee maker
    • Carpeting
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
  • Facility
    • Elevators
    • Restaurant(s) with air conditioning
    • Laundry Service
    • Hotel Room Safe
    • Shops
    • Hairdresser
    • Medical Assistance
    • Currency Exchange
    • WLAN access
    • Bar(s)
    • Room Service
    • Air conditioning
    • Conference Room
61-101 Phillip Street Sydney 2000 New South Wales
0.4 mi to downtown

Location

Situated right in the heart of Viseu old town, this hotel is a building of great architectural and historical-cultural value and is part of one of the seven doors of the old Afonsina city walls, Porta de Soar de Cima. The hotel’s immediate vicinity includes various restaurants, bars and nightspots. Francisco Sá Carneiro Airport is some 130 km away.

Facilities

The hotel was built in 1966. Guest accommodation comprises 436 rooms. Most storeys are accessible by lift. Amenities include a safe and a currency exchange service. Wireless internet access is available to guests. The accommodation features gastronomic services including a restaurant, a dining area and a bar. Shopping facilities are also available. Those arriving in their own vehicles can leave them in the car park of the establishment for a fee. Additional services include medical assistance, room service, a laundry service and a hairdresser.

Rooms

Each of the rooms is appointed with air conditioning, a kitchen and a bathroom. The carpeted accommodation units feature a king-size bed. A safe, a minibar and a desk are also available. A fridge and a tea/coffee station ensure a comfortable stay. An ironing set is also available for travellers' convenience. Internet access, a telephone, a TV and a radio add to the comfort of the holiday. The daily newspaper is laid out for guests in the the rooms. A shower and a bathtub can be found in the bathrooms. A hairdryer is also available. The hotel offers family rooms and non-smoking rooms.

Sports/Entertainment

The accommodation offers attractions including sport and entertainment opportunities. The terrace is a great place to while away the time. Leisure options at the establishment include a gym and a spa, or for a fee, massage treatments. Additional services include an entertainment programme for children, offering numerous activities.

Meals

Breakfast can be booked.

Payment

The following credit cards are accepted at the hotel: American Express, VISA, Diners Club, JCB and MasterCard.

Ratings

  • Location
    92%
    "Great location"

    Service and environment is always impeccable. Parking is effortless. Very happy with the fabulous location of the hotel.

    "Great location." "Central location with great sightseeing, dining out and shopping." "Accessible by car, but parking is costly." "Close to public transport and the train."

    Details
  • Service
    88%
    "Fantastic service"

    Staff were very friendly and well informed. Hosts/attendants were excellent. Check in to check out was impeccable.

    "Friendly service overall, but bar and restaurant service are so-so." "Well-managed, with professional service and great housekeeping and reception." "Great concierge service." "Room service is average." "Booking process should be better organized." "Valet service is ok." "Shuttle service is ok." "Hotel security can be an issue."

    Details
  • Vibe
    74%
    "Awesome vibe"

    Sofitel is always memorable and enjoyable. Wonderful friendly staff in Club Sofitel. Staff service and presentation was exceptional.

    "Awesome vibe." "Friendly atmosphere." "Pleasant entrance area." "Hotel could use some updating." "Hotel is relatively luxurious." "Good choice for a city trip." "Luxury hotel." "Good for business people."

    Details
  • Amenities
    73%
    "Great amenities"

    Lounge access, which was sensational and very generous. Wonderful staff and facilities. Decor and ambience was amazing.

    "Great buildings with nice entrance area and conference rooms." "Elevator in need of updating." "Hotel grounds are pleasant, but facilities are outdated." "Unspectacular architecture." "Outdoor sports facilities are ok."

    Details
  • Breakfast
    71%
    "Tasty breakfast"

    Breakfast was exquisite and impressive. Breakfast and dinner was incredibly delicious. Breakfast and Staff were superb.

    "Reasonably priced, tasty breakfasts."

    Details
  • Food
    70%
    "Delicious food"

    Food was divine. Breakfast and dinner was incredibly delicious. So many delicious desserts for afternoon tea.

    "Good food, decent snacks, and an overall okay dining experience." "Great menu with excellent desserts, and a clean dining area." "Normally priced food." "Unappetizing pork dishes and side dishes." "Untasty beef dishes & steak." "No good fish & seafood." "Tasteless vegetables." "Poor vegetarian & vegan dishes." "Bad poultry dishes." "Pizza is ok." "Bad pasta." "Salads are not good."

    Details
  • Value for money
    60%
    "Fairly good value for money"

    Including a delicious dinner in the restaurant. Was charged for mini-bar. Rooms were nicely appointed, free.

    "Fairly good value for money." "Acceptable breakfast prices." "Normally priced food." "Free internet." "Affordable beverage prices."

    Details
  • Room
    59%
    "Room is all right"

    Rug was a bit worn and dirty. Sheets were dusty and dirty. Room was immaculate.

    "Rooms are OK, but old and poorly maintained." "Small rooms and poorly cleaned bathrooms." "Great balconies and clean rooms." "Poor air conditioning and minibars in small rooms with no view." "Poor quality TV's, furniture, and kitchenettes." "Shower can be a problem."

    Details
  • Comfort
    54%
    "Comfortable"

    Bed sheets were stained. Noise level was horrible. The bed was made with the dirty linens.

    "Comfortable." "Small rooms and bathrooms, with insufficient A/C and too much noise."

    Details
  • WiFi
    31%
    "Complaints about WiFi"

    Internet speed is simply inefficient. Hotel internet was appalling. There were no USB charging ports in the room.

    "Wifi quality could be improved." "Free internet."

    Details