Suite Novotel Hamburg City

Hamburg, Germany

7.6 K reviews
Good family hotel. Great rooms in excellent location.
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  • Wi-Fi
  • Garage & Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Kitchenette
    • Bathtub
    • Microwave
    • Tea/coffee maker
    • Central Heating
    • Radio
    • Bathroom
    • Safe
    • Wheelchair access
    • Lounge
    • Internet Access
    • Fridge
    • Shower
    • Hairdryer
    • Air conditioning (centrally regulated)
    • Minibar
  • Facility
    • Elevators
    • WLAN access
    • Bar(s)
    • Laundry Service
    • Hotel Room Safe
    • Air conditioning
    • Shops
    • Public Internet Access
  • Food
    • Breakfast Served
    • Sun terrace
    • Massage
L├╝beckertordamm 2 20099 Hamburg


The air-conditioned hotel comprises a total of 185 rooms. Services and facilities at the hotel include a safe, a breakfast room and a bar. Wireless internet access in public areas allows guests to stay connected. The accommodation offers a number of facilities for guests with disabilities. Shopping facilities are also available. Travellers arriving by car can leave their vehicles in the garage (for a fee) or in the car park.


Each of the rooms is appointed with air conditioning and a bathroom. There is also a safe. A fridge, a mini fridge, a microwave and a tea/coffee station ensure a comfortable stay. Internet access, a telephone, a TV and a radio add to the comfort of the holiday. Some of the rooms are adapted for wheelchair users. The bathrooms have a shower and a bathtub. A hairdryer is also available. The establishment offers family rooms and non-smoking rooms.


The hotel offers attractions including sport and entertainment opportunities. The terrace is a great place to while away the time. A range of options are available, including a gym and massage treatments.


Breakfast can be booked.


  • Location
    "Great location"

    Location is superb. Excellent value for money at a location. Excellent suite, service and location.

    "Great location." "Close to public transport and the train." "Excellent parking and car access." "Central location with great sightseeing, dining out and shopping." "Parking should be cheaper."

  • Service
    "Fantastic service"

    Staff were very attentive and friendly. Reception staff were attentive. Excellent suite, service and location.

    "Friendly, professional service, especially at the bar and restaurant." "Decent reception and housekeeping." "Booking process is sufficient." "Room service is perfect." "Standard laundry service."

  • Comfort
    "Rather comfortable"

    Very quiet and peaceful stay.. Nice, functional and spacious rooms. Room was quiet, and I loved.

    "Big, comfortable, and quiet rooms." "Deficient A/C, small bathrooms, and so-so beds."

  • Room
    "Great room"

    We loved the bathtub. Excellent view from the room. Room was quiet, and I loved.

    "Rooms are outdated and poorly maintained, but clean with pleasant views." "Big rooms with okay TV's and minibars." "Average kitchenettes and beds, but furniture and A/C are not great." "Small rooms and poorly cleaned bathrooms." "Shower was ok."

  • WiFi
    "Regular internet service"

    PC downstairs was not working. Internet was not available at times. Wireless did not work.

    "Average wifi quality." "Free internet."

  • Value for money
    "Fairly good value for money"

    Free massage. Offered complementary muffins and coffee in the morning. Expensive breakfest.

    "Fairly good value for money." "High priced breakfast." "Affordable food." "Free internet."

  • Breakfast
    "Breakfast can be improved"

    For breakfast which was disappointing. Breakfast room was to small. Breakfast terrible.

    "Some complaints about quality and price of breakfast."