Sunroute Plaza Shinjuku

Tokyo, Japan

8.9 K reviews
Very good family hotel. Close to Shinjuku. Great location.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Bathtub
    • Tea/coffee maker
    • Bathroom
    • Internet Access
    • Fridge
    • Shower
    • Hairdryer
    • Air conditioning (individually regulated)
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
  • Facility
    • Elevators
    • WLAN access
    • Bar(s)
    • Laundry Service
    • Room Service
    • Hotel Room Safe
    • Conference Room
    • Coatroom
  • Food
    • Breakfast Served
    • Massage
2-3-1 Yoyogi Shibuya-ku Tokyo 151-0053


This hotel is less than 100 metres from Shinjuku subway and train station, close to major tourist spots, shopping and business districts. A lot of restaurants, shops and department stores are within walking distance.


The hotel was built in 2007. Guests are welcomed at the accommodation, which has a total of 624 rooms. The upper floors of the establishment can be accessed by lift. Services and facilities at the hotel include a restaurant, a dining area, a café, a bar, room service, a laundry service and a conference room. Wireless internet access in public areas allows travellers to stay connected. Shopping facilities are also available. Those arriving in their own vehicles can leave them in the car park of the hotel.


The accommodation features rooms with air conditioning and a bathroom. A double bed ensures a good night's sleep. All rooms offer a fridge, a tea/coffee station, an ironing set and a TV. A shower and a bathtub can be found in the bathrooms. A hairdryer can also be found in each of the bathrooms. The establishment offers non-smoking rooms.


The hotel offers attractions including sport and entertainment opportunities. A range of options are available, including a spa and massage treatments.


Breakfast can be booked.


The following credit cards are accepted at the accommodation: American Express, VISA, Diners Club, JCB and MasterCard.


  • Location
    "Great location"

    Hotel location is superb. Location exceeded my expectations. Location of the hotel is superb.

    "Great location." "Near public transport, airport, and train station." "Central location with great sightseeing, dining out and shopping." "Excellent parking and car access."

  • Service
    "Fantastic service"

    Fabulous staff. Excellent transit system. Excellent management.

    "Service is professional and friendly." "Standard laundry service." "Booking process is sufficient." "Decent waitstaff and management." "Concierge service is average." "Good shuttle service." "Recreation staff is nice." "Room service is average."

  • Amenities
    "Great amenities"

    Excellent facilities. Garden was open. Clean Lobby.

    "Hotel buildings are impressive, particularly the entrance area, and surroundings are beautiful." "Elevator is ok." "Beautiful architecture." "Smoking area is not nice."

  • Breakfast
    "Breakfast is average"

    Great buffet breakfast. Nice break fast. Eggs were cold.

    "Breakfast is decent but expensive."

  • Value for money
    "Fairly good value for money"

    Pricey room rate. Taxi charged me. Expensive room.

    "Fairly good value for money." "High priced breakfast." "Affordable food." "Free internet."

  • WiFi
    "Regular internet service"

    In-room wifi works great. Speedy internet surfing. Room wifi was not working.

    "WiFi is good value." "Wifi quality could be improved."

  • Room
    "Room needs to be improved"

    Toilet is small. Carpet looks old. Horrible pillows.

    "Rooms are older and poorly maintained, but kitchenettes are OK." "Small rooms with inadequate air conditioners, televisions, and minibars." "Clean rooms, adequate beds, and okay views." "Small rooms and poorly cleaned bathrooms." "Shower was ok."

  • Comfort
    "More comfort would be nice"

    Closet space was tiny. Toilet is small. Horrible pillows.

    "Small rooms and bathrooms with comfort issues." "Quiet rooms and beds are alright."

  • Wellness Area
    "Wellness & sports facilities could be improved"

    There was no fitness equipment. No gym facility. No gym facilities.

    "Poorly reviewed fitness area."