Swissôtel Nankai

Osaka, Japan

89%
11.2 K reviews
Excellent luxury hotel. Close to Kansai Airport. Fantastic service. Great pool. Great location.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Bathtub
    • Tea/coffee maker
    • Radio
    • Bathroom
    • Safe
    • Internet Access
    • Shower
    • Fridge
    • Hairdryer
    • Air conditioning (centrally regulated)
  • Facility
    • Elevators
    • WLAN access
    • Bar(s)
    • Laundry Service
    • Room Service
    • Hotel Room Safe
    • Conference Room
    • Hairdresser
    • Public Internet Access
  • Food
    • Breakfast Served
    Activities
    • Jacuzzi
    • Indoor Pool
    • Number of Pools
    • Children's Entertainment
    • Massage
5-1-60 Namba Chuo-ku 5420076 Osaka

Facilities

Guest accommodation comprises 548 rooms. A lobby and a reception are available to guests. The upper floors of the hotel can be accessed by lift. Amenities include a safe. Wireless internet access in public areas allows travellers to stay connected. Among the culinary options available at the accommodation are a restaurant, a dining area and a bar. Various shops are available, including a souvenir shop. Those arriving in their own vehicles can leave them in the car park of the establishment. Additional services include translation services, room service, a laundry service and a hairdresser.

Rooms

Each of the rooms is appointed with air conditioning, central heating, a kitchen and a bathroom. A safe and a minibar are also available. Additional features include a fridge, a mini fridge and a tea/coffee station. Little extras, including internet access, a telephone, a TV, a radio and WiFi, contribute to a great stay. Guests will also find slippers in their rooms. Amenities in the bathrooms include a shower. A hairdryer can also be found in each of the bathrooms. The hotel offers family rooms, non-smoking rooms and smoking rooms.

Sports/Entertainment

The accommodation features a pool and an indoor pool. The hot tub is the perfect place to relax. A range of options are available, including a gym, yoga, a spa, a sauna, a beauty salon and massage treatments. An entertainment programme is offered for children.

Meals

Breakfast can be booked.

Payment

The following credit cards are accepted at the establishment: American Express, VISA and MasterCard.

Ratings

  • Location
    97%
    "Great location"

    Location was superb. Loacation is fantastic air conditioning inside. Hotel and location was fantastic.

    "Great location." "Accessible by car, but parking is costly." "Central location with great sightseeing, dining out and shopping." "Near public transport, airport, and train station."

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  • Service
    89%
    "Fantastic service"

    Team exceeded all our expectations. Wonderful and friendly staff. Check in experience was perfect.

    "Efficient, cheerful service, particularly at the restaurant, and good reception." "Housekeeping is satisfactory." "Great concierge service." "Room service is perfect." "Laundry service can be improved." "Good shuttle service." "Great hotel security."

    Details
  • Food
    86%
    "Delicious food"

    Delicious rice bread. Having breakfast from the restaurant was really amazing. Excellent food hall.

    "Great food, especially desserts and snacks." "Adequate menu with an alright dining experience." "Seafood and side dishes are delicious."

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  • Wellness Area
    82%
    "Great wellness & sports facilities"

    Leisure facilities excellent. We loved the bathtub with jacuzzi. Good gym.

    "Great fitness area, sauna and wellness."

    Details
  • Breakfast
    78%
    "Tasty breakfast"

    Buffet breakfast is amazing. Having breakfast from the restaurant was really amazing. Excellent breakfast buffet.

    "Reasonably priced, tasty breakfasts."

    Details
  • Pool
    77%
    "Great pool"

    I enjoyed your lounge and swimming pool. Wonderful pool and spa facilities. Pool facilities are commendable.

    "Clean pool area."

    Details
  • Room
    66%
    "Room is all right"

    Guest room is so old and poor. Bed sheet or blankets were not changed every day. Carpet looks old.

    "Clean, decently-sized rooms with average beds and lovely views." "Small rooms and poorly cleaned bathrooms." "Old rooms with substandard TV's, furniture and air conditioning." "Rooms need regular maintenance." "Shower can be a problem." "Kitchenettes and minibars are as expected."

    Details
  • WiFi
    63%
    "Regular internet service"

    Extensive internet. Broken usb. Fast Wi-Fi.

    "Average wifi quality." "Free internet."

    Details
  • Amenities
    62%
    "Ordinary amenities"

    Excellent infrastructure. Modern hotel facilities. The bad smell in the lobby.

    "Hotel has an average building, generally, but an excellent conference centre." "Hotel grounds and lobby are nice, but facilities are outdated." "Elevator is ok." "Architecture not so nice." "Smoking area is not nice."

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  • Value for money
    54%
    "Fairly good value for money"

    Complementary bottles of water every day. Executive lounge for free. Carpark was quite expensive.

    "Fairly good value for money." "Acceptable breakfast prices." "Free internet."

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  • Vibe
    54%
    "Decent vibe"

    Yet welcoming experience with the staff. Lounge access was a bonus. Modern hotel facilities.

    "OK vibe and a friendly atmosphere." "Hotel could use some updating." "Luxurious Hotel." "Entrance area is ok." "Hotel is relatively stylish." "Luxury hotel." "Good for traveling with friends." "Nice for romantic trips."

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