Swiss-Garden Hotel & Residences Malacca

Malacca, Malaysia

74%
8.2 K reviews
Good Hotel. Located near shopping areas with easy access to parking. Great pool.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Tea/coffee maker
    • Bathroom
    • Safe
    • Internet Access
    • Shower
    • Hairdryer
    • Air conditioning (centrally regulated)
    • Balcony/Terrace
    • Minibar
  • Facility
    • Elevators
    • WLAN access
    • Room Service
    • Public Internet Access
  • Food
    • Breakfast Buffet
    • Breakfast Served
    Activities
    • Outdoor Pool(s)
    • Number of Pools
    • Pool bar
T2-4 Jalan Persisiran Bunga Raya The Shore @ Melaka River 75300 Melaka Tengah

Facilities

Travellers' stays are enhanced by the range of services and amenities at this hotel. A restaurant is among the facilities.

Rooms

The establishment features rooms with air conditioning and a bathroom. A balcony is included as standard in most rooms, offering additional space for relaxation. A safe and a minibar are also available. The advantages of the rooms include a tea/coffee station. An ironing set is also available for guests' convenience. A telephone is included as standard. The bathroom offers convenient facilities including a shower. A hairdryer is also available.

Sports/Entertainment

A dip in the swimming pool is great for getting into the holiday spirit. The poolside bar serves a selection of refreshing drinks.

Meals

Breakfast can be booked.

Ratings

  • Wellness Area
    89%
    "Great wellness & sports facilities"

    The best gym. Good massage. Free sauna.

    "Awesome wellness and fitness areas." "Sauna is ok."

    Details
  • Bar and Beverages
    88%
    "Bar is awesome"

    Super nice rooftop bar. Great roof bar. Cocktails enjoy.

    "Bar is awesome."

  • Pool
    86%
    "Great pool"

    Superb Swimming pool. Gorgeous infinity pool. Swimming pools amazing.

    "Great but poorly cleaned pool."

    Details
  • Location
    83%
    "Great location"

    Location is superb. Close to sightseeing areas. Great shopping mall.

    "Great location." "Excellent location with good bars, restaurants, shopping and beaches nearby." "Accessible by car, but parking is a hassle." "Medium distance to city centre." "Affordable parking."

    Details
  • Breakfast
    56%
    "Breakfast is average"

    Hotel breakfast buffet spread. Had to pay for breakfast. Stained coffee cups.

    "Breakfast is decent but expensive."

    Details
  • Room
    55%
    "Room is all right"

    Smelly hotel room. Toilet bowl was dirty. Bed sheet was dirty.

    "Great views from big, new, overall decent rooms." "Maintenance and cleaning is lacking, with subpar beds and furnishing." "Small rooms and poorly cleaned bathrooms." "Guests complained about kitchenettes, minibars, TV's, and A/C." "Shower can be a problem." "Adequate balcony."

    Details
  • Service
    45%
    "Service could be improved"

    Waiting time is terrible. Horrible check in process. Unhelpful staff.

    "Guests complain about the professionalism of the staff and management." "Reception and restaurant service are not great, but is friendly." "Room service could have been improved." "Hotel security is ok." "Booking process should be better organized." "Great concierge service." "Recreation staff is nice." "Good shuttle service."

    Details
  • Amenities
    39%
    "Amenities are not the best"

    Dust on the floor. Lift was horrible. Smelly lobby.

    "Poorly reviewed buildings and an uninspiring entrance area." "Elevator in need of updating." "Nice grounds with great facilities for kids." "Updated facilities with a great terrace." "Beautiful architecture." "Good meeting & event facilities."

    Details
  • Cleanliness
    37%
    "Could use a good cleaning"

    Smelly hotel room. Smelly lobby. Toilet bowl was dirty.

    "Unclean rooms and pool area." "The bathrooms and dining area need some cleaning." "Moderately clean hotel facilities."

    Details
  • WiFi
    25%
    "Complaints about WiFi"

    Wi-fi not working. Poor internet connection. In room internet sucks.

    "Wifi quality could be improved." "Free internet."

    Details