Swiss-Garden Hotel & Residences Malacca

Malacca, Malaysia

74%
7.9 K reviews
Good Hotel. Located near shopping areas with easy access to parking. Great pool.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Tea/coffee maker
    • Bathroom
    • Safe
    • Internet Access
    • Shower
    • Hairdryer
    • Air conditioning (centrally regulated)
    • Balcony/Terrace
    • Minibar
  • Facility
    • Elevators
    • WLAN access
    • Bar(s)
    • Room Service
    • Public Internet Access
  • Food
    • Breakfast Buffet
    • Breakfast Served
    Activities
    • Outdoor Pool(s)
    • Number of Pools
    • Pool bar
T2-4 Jalan Persisiran Bunga Raya The Shore @ Melaka River 75300 Melaka Tengah

Facilities

Travellers' stays are enhanced by the range of services and amenities at this hotel. A restaurant is among the facilities.

Rooms

The establishment features rooms with air conditioning and a bathroom. A balcony is included as standard in most rooms, offering additional space for relaxation. A safe and a minibar are also available. The advantages of the rooms include a tea/coffee station. An ironing set is also available for guests' convenience. A telephone is included as standard. The bathroom offers convenient facilities including a shower. A hairdryer is also available.

Sports/Entertainment

A dip in the swimming pool is great for getting into the holiday spirit. The poolside bar serves a selection of refreshing drinks.

Meals

Breakfast can be booked.

Ratings

  • Wellness Area
    85%
    "Great wellness & sports facilities"

    Clean Gym. Good massage. Free sauna.

    "Awesome wellness and fitness areas." "Sauna is ok."

    Details
  • Pool
    85%
    "Great pool"

    Superb swimming pool. Gorgeous infinity pool. Swimming pools amazing.

    "Great pool."

  • Bar and Beverages
    85%
    "Bar is awesome"

    Super nice rooftop bar. Great roof bar. Recommend sky bar.

    "Bar is awesome."

  • Location
    81%
    "Great location"

    Location is superb. Close to sightseeing areas. Great shopping mall.

    "Great location." "Great nearby restaurants, bars, and shopping right by beach." "Accessible by car, but parking is a hassle." "Medium distance to city centre." "Affordable parking."

    Details
  • Value for money
    70%
    "Best value for money"

    Free sauna. Great value for money. Included breakfast.

    "Best value for money." "Pricey breakfast and dining." "Free internet."

    Details
  • Room
    49%
    "Room needs to be improved"

    Toilet bowl was dirty. Bed sheet was dirty. Dirty bed sheets.

    "Rooms need more cleaning and maintenance, with poorly rated minibars." "Large, new rooms, and great views." "Small rooms and poorly cleaned bathrooms." "Beds and balcony are alright." "Substandard furniture, A/C, TV's and kitchenettes." "Shower can be a problem."

    Details
  • Breakfast
    44%
    "Breakfast can be improved"

    No Hotel Breakfast. There was no breakfast. No breakfast provided.

    "Some complaints about quality and price of breakfast."

    Details
  • Service
    39%
    "Service could be improved"

    Lift service is horrible. Horrible check in process. Unhelpful staff.

    "Guests complain about reception and service professionalism." "Management seems lacking, with badly rated housekeeping, but friendly service." "Room service could have been improved." "Hotel security can be an issue." "Booking process should be better organized." "Recreation staff is nice." "Great concierge service." "Service at the pool/beach should be improved."

    Details
  • Amenities
    36%
    "Amenities are not the best"

    Dust on the floor. Lift was horrible. Smelly lobby.

    "Poorly reviewed buildings and an uninspiring entrance area." "Elevator in need of updating." "Nice grounds with great facilities for kids." "Updated facilities with a great terrace." "Good meeting & event facilities."

    Details
  • Cleanliness
    34%
    "Could use a good cleaning"

    Smelly lobby. Toilet bowl was dirty. Bed sheet was dirty.

    "Rooms, bathrooms and dining area all need more cleaning." "Moderately clean hotel facilities."

    Details
  • WiFi
    20%
    "Complaints about WiFi"

    Wi-Fi not working. No signal in the bedroom. Poor internet connection.

    "Wifi quality could be improved." "Free internet."

    Details