Swissotel Makkah

Mecca, Saudi Arabia

81%
16.5 K reviews
Very good hotel. Good for sightseeing with nearby parking areas.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Tea/coffee maker
    • Bathroom
    • Safe
    • Air conditioning (centrally regulated)
    • Internet Access
    • Shower
    • Fridge
  • Facility
    • Conference Room
    • WLAN access
    • Bar(s)
    • Public Internet Access
    • Room Service
  • Food
    • Breakfast Buffet
    • Breakfast Served
Ajyad Street King Abdul Aziz Endowment Makkah 21955

Facilities

The hotel comprises a total of 1487 rooms. A restaurant, a dining area, room service, a conference room and a business centre are available to guests of the accommodation.

Rooms

Each of the rooms is appointed with air conditioning. There is also a safe. A fridge, a mini fridge and a tea/coffee station ensure a comfortable stay. The establishment offers family rooms and non-smoking rooms.

Meals

Breakfast can be booked.

Ratings

  • Breakfast
    81%
    "Tasty breakfast"

    Excellent Buffet breakfast. Wonderful morning breakfast. Breakfast was delicious.

    "Great and affordable breakfast."

    Details
  • Location
    71%
    "Great location"

    Mall on your doorstep. Location is amazing. Loved the hotel and location.

    "Great location." "Excellent sightseeing, restaurants and bars nearby." "Not great access by car, with poorly rated parking." "Affordable parking."

    Details
  • Service
    70%
    "Fantastic service"

    Absolutely brilliant well organised excellent staff. Office staff rude. My driver was refused entry.

    "General service, restaurant service and reception are decent." "Excellent service and housekeepers, but less well reviewed management." "Booking process is sufficient." "Hotel security can be an issue." "Concierge service is average."

    Details
  • Room
    47%
    "Room needs to be improved"

    Broken remote control. Washroom was very dated and dirty. Sheets are dirty.

    "Room need better maintenance, and minibars are not great." "Small rooms and poorly cleaned bathrooms." "Inadequate A/C and TVs in small rooms." "Lovely views and decent beds." "Shower can be a problem."

    Details
  • Amenities
    38%
    "Amenities are not the best"

    There was no business center. Lots of hair on the floor. Carpets looked old.

    "Meeting & event facilities should be improved." "Poorly reviewed buildings and an uninspiring entrance area." "Elevator in need of updating." "Beautiful architecture." "Good handicap accessible facilities."

    Details
  • Value for money
    35%
    "Value for money could be better"

    Any WiFi in the room as guests had to pay. Poor value for money. Paying for WiFi.

    "Value for money could be better." "Relatively high internet cost." "Fair breakfast prices."

    Details
  • WiFi
    21%
    "Complaints about WiFi"

    Internet was disconnected. Wifi not free. Paying for WiFi.

    "Wifi quality could be improved." "Relatively high internet cost."

    Details
  • Beach
    0%
    "Beach is not so nice"

    "Beach is not so nice." "No good beach sports."

    Details