Swissotel Makkah

Mecca, Saudi Arabia

80%
16.2 K reviews
Very good hotel. Good for sightseeing with nearby parking areas.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Tea/coffee maker
    • Bathroom
    • Safe
    • Internet Access
    • Shower
    • Fridge
    • Air conditioning (centrally regulated)
  • Facility
    • WLAN access
    • Bar(s)
    • Room Service
    • Conference Room
    • Public Internet Access
  • Food
    • Breakfast Buffet
    • Breakfast Served
Ajyad Street King Abdul Aziz Endowment Makkah 21955

Facilities

The hotel comprises a total of 1487 rooms. A restaurant, a dining area, room service, a conference room and a business centre are available to guests of the accommodation.

Rooms

Each of the rooms is appointed with air conditioning. There is also a safe. A fridge, a mini fridge and a tea/coffee station ensure a comfortable stay. The establishment offers family rooms and non-smoking rooms.

Meals

Breakfast can be booked.

Ratings

  • Breakfast
    81%
    "Tasty breakfast"

    Excellent buffet breakfast. Wonderful morning breakfast. Spacious breakfast place.

    "Great and affordable breakfast."

    Details
  • Location
    72%
    "Great location"

    Mall on your doorstep. Great property location. Location is amazing.

    "Great location." "Good shopping and sightseeing." "Accessible by car, but parking is a hassle." "Affordable parking." "Restaurants & bars in the area are ok."

    Details
  • Service
    66%
    "Service is adequate"

    Office staff RUDE. Rude staff. Staff in reception unhelpful.

    "Friendly restaurant and housekeeping service, but not that professional." "Poor reception but decent management." "Room service could have been improved." "Booking process is sufficient." "Hotel security can be an issue."

    Details
  • Room
    47%
    "Room needs to be improved"

    Bed side lamp was not working. Old carpet. Broken remote control.

    "Old, poorly maintained, small rooms, but nice beds." "Small rooms and poorly cleaned bathrooms." "Great views, but low quality air conditioning, televisions, and furnishing." "Shower can be a problem."

    Details
  • Comfort
    38%
    "More comfort would be nice"

    Ac thermostat doesn't work. Toilet is small. Bed side lamp was not working.

    "Problems with room size, comfort, and A/C." "Average beds."

    Details
  • Value for money
    34%
    "Value for money could be better"

    Internet not free. You have to pay for everything. Paid for room.

    "Value for money could be better." "Relatively high internet cost." "Food is a bit overpriced." "Fair breakfast prices."

    Details
  • WiFi
    27%
    "Complaints about WiFi"

    Internet not free. Poor Wi-Fi connection. Paying for wifi.

    "Wifi quality could be improved." "Relatively high internet cost."

    Details
  • Beach
    0%
    "Beach is not so nice"

    "Beach is not so nice." "No good beach sports."

    Details