The Manhattan at Times Square

New York City - Manhattan, USA

69%
10.9 K reviews
Fair for traveling with friends. Close to Starbucks. Good for sightseeing with access to public transportation.
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  • Wi-Fi
  • Garage & Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Radio
    • Central Heating
    • Bathroom
    • Safe
    • Heating (individually regulated)
    • Internet Access
    • Shower
    • King-size Bed
    • Hairdryer
    • Direct dial telephone
    • Air conditioning (individually regulated)
    • Minibar
    • Bathtub
    • Tea/coffee maker
    • Carpeting
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
  • Facility
    • Elevators
    • Laundry Service
    • Hotel Room Safe
    • Restaurant(s) with non-smoking area
    • 24-hour check-in
    • Currency Exchange
    • Newspaper stand
    • WLAN access
    • Bar(s)
    • Room Service
    • Air conditioning
    • Conference Room
    • Public Internet Access
    • Coatroom
790 7th Avenue New York New York 10019

Location

Enjoying a great location at the heart of Manhattan, this luxury hotel is close to the theatre district and the Radio City Music Hall. Various shopping and entertainment opportunities lie close to the hotel, and Times Square as well as Central Park are only a few blocks away. Links to the public transport network can be found directly outside the hotel.

Facilities

This hotel was built in 1974. The air-conditioned establishment comprises a total of 658 rooms. Most of the storeys can be reached by lift. Services such as a cloakroom, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access in public areas (no extra charge) allows travellers to stay connected. Among the culinary options available at the accommodation are a restaurant, a breakfast room and a bar. Guests can buy souvenirs at the gift shop. Additional facilities at the hotel include a newspaper stand. Travellers arriving by car can leave their vehicles in the garage or in the car park. Available services and facilities include translation services, room service and a laundry service.

Rooms

Each of the rooms is appointed with air conditioning, central heating and a bathroom. The carpeted rooms feature a double bed, a queen-size bed or a king-size bed. A safe and a minibar are also available. Guests will also find a tea/coffee station included as standard. An ironing set is also available for guests' convenience. Little extras, including internet access, a telephone, a TV, a radio, an alarm clock and WiFi, contribute to a great stay. The daily newspaper is laid out for guests in the the rooms. A shower and a bathtub can be found in the bathrooms. A hairdryer is also available. The establishment offers family rooms and non-smoking rooms.

Sports/Entertainment

The accommodation features a pool and an indoor pool. A range of options are available, including a gym, a spa and a sauna.

Payment

The following credit cards are accepted at the hotel: American Express, VISA, Diners Club and MasterCard.

Ratings

  • Location
    97%
    "Great location"

    Position of the hotel is fantastic. Location of the Hotel is amazing. Location is amazing.

    "Great location." "Central location with great sightseeing, dining out and shopping." "Close to public transport and the train." "Pricey, inconvenient parking." "Reasonably accessible by car."

    Details
  • Service
    69%
    "Service is adequate"

    Excellent room cleaning staff. Surly front desk staff. Rude staff.

    "Friendly, decently professional service, and so-so bar service." "Decent management, reception, and restaurant service." "Housekeeping can be a problem." "Concierge service is average." "Booking process should be better organized." "Hotel security can be an issue." "Good shuttle service." "Recreation staff is nice."

    Details
  • Food
    59%
    "Food is all right"

    Ruined dinner. Mustard stained. Dirty dish.

    "Guests complain about the dining, with a poor menu and high prices." "Poor ratings for cleanliness and side dishes in restaurant." "Good snacks."

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  • WiFi
    59%
    "Regular internet service"

    Internet service never worked. Charged extra for Internet access. Awesome Internet.

    "Average wifi quality." "Free internet."

    Details
  • Bar and Beverages
    53%
    "Standard bar"

    Beer hidden. Topped bar. Good bar.

    "Bar is alright with good drinks." "Bar service is acceptable."

    Details
  • Breakfast
    52%
    "Breakfast is average"

    Fluffy eggs. Had to pay for breakfast. Paid for comp breakfast.

    "Decent and moderately priced breakfast."

    Details
  • Comfort
    51%
    "Comfortable"

    Aircon brilliant. Dirty bed sheets. Great night sleep.

    "Mediocre comfort, room sizes and beds." "Small bathrooms, noisy rooms, and deficient A/C."

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  • Wellness Area
    40%
    "Wellness & sports facilities could be improved"

    Gym was small. Tiny work out room. Gym equipment spoilt.

    "Poorly reviewed fitness area."

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  • Amenities
    36%
    "Amenities are not the best"

    Ice machine on our floor was broken. Dirty hall ways. Carpets are old and dirty.

    "Generally old facilities, although conference area was good." "Nice hotel grounds and entrance area is alright." "Elevator in need of updating." "Architecture not so nice."

    Details
  • Room
    36%
    "Room needs to be improved"

    Dirty bed sheets. Rusted bath room. Carpet was disgusting.

    "Outdated, rooms with poor cleanliness and maintenance." "Excellent views from decently sized rooms with okay beds." "Small rooms and poorly cleaned bathrooms." "Kitchenette, minibar, A/C and furniture not great quality." "Shower can be a problem." "Standard TV's and decent balconies."

    Details
  • Cleanliness
    31%
    "Could use a good cleaning"

    Dirty hall ways. Carpets are old and dirty. This place is a dump.

    "Rooms, bathrooms and dining area all need more cleaning." "Hotel facilities could use a good clean."

    Details
  • Vibe
    25%
    "Vibe is not too good"

    Carpet was old. Dirty hall ways. Carpets are old and dirty.

    "Atmosphere not particularly friendly, giving poor vibes." "Hotel could use some updating." "Entrance area is ok." "Hotel could be more stylish." "Hotel is relatively luxurious." "Good for traveling with friends." "Good for business people." "Good choice for a city trip."

    Details