The Manhattan at Times Square

New York City - Manhattan, USA

68%
11.1 K reviews
Fair for traveling with friends. Close to Starbucks. Good for sightseeing with access to public transportation. Room needs to be improved. Vibe is not too good.
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  • Wi-Fi
  • Garage & Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Radio
    • Central Heating
    • Bathroom
    • Safe
    • Heating (individually regulated)
    • Internet Access
    • Shower
    • King-size Bed
    • Hairdryer
    • Direct dial telephone
    • Air conditioning (individually regulated)
    • Minibar
    • Bathtub
    • Tea/coffee maker
    • Carpeting
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
  • Facility
    • Elevators
    • Laundry Service
    • Hotel Room Safe
    • Restaurant(s) with non-smoking area
    • Theater
    • 24-hour check-in
    • Currency Exchange
    • Newspaper stand
    • WLAN access
    • Bar(s)
    • Room Service
    • Air conditioning
    • Conference Room
    • Public Internet Access
    • Coatroom
790 7th Avenue New York New York 10019

Location

Enjoying a great location at the heart of Manhattan, this luxury hotel is close to the theatre district and the Radio City Music Hall. Various shopping and entertainment opportunities lie close to the hotel, and Times Square as well as Central Park are only a few blocks away. Links to the public transport network can be found directly outside the hotel.

Facilities

This hotel was built in 1974. The air-conditioned establishment comprises a total of 658 rooms. Most of the storeys can be reached by lift. Services such as a cloakroom, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access in public areas (no extra charge) allows travellers to stay connected. Among the culinary options available at the accommodation are a restaurant, a breakfast room and a bar. Guests can buy souvenirs at the gift shop. Additional facilities at the hotel include a newspaper stand. Travellers arriving by car can leave their vehicles in the garage or in the car park. Available services and facilities include translation services, room service and a laundry service.

Rooms

Each of the rooms is appointed with air conditioning, central heating and a bathroom. The carpeted rooms feature a double bed, a queen-size bed or a king-size bed. A safe and a minibar are also available. Guests will also find a tea/coffee station included as standard. An ironing set is also available for guests' convenience. Little extras, including internet access, a telephone, a TV, a radio, an alarm clock and WiFi, contribute to a great stay. The daily newspaper is laid out for guests in the the rooms. A shower and a bathtub can be found in the bathrooms. A hairdryer is also available. The establishment offers family rooms and non-smoking rooms.

Sports/Entertainment

The accommodation features a pool and an indoor pool. A range of options are available, including a gym, a spa and a sauna.

Payment

The following credit cards are accepted at the hotel: American Express, VISA, Diners Club and MasterCard.

Ratings

  • Location
    96%
    "Great location"

    Position of the hotel is fantastic. Location of the hotel is amazing. Location was amazing.

    "Great location." "Central location with great sightseeing, dining out and shopping." "Close to public transport and the train." "Accessible by car, but parking is costly."

    Details
  • Service
    67%
    "Service is adequate"

    Excellent customer service. Staff unhelpful. Worst front desk service.

    "Somewhat professional service, okay management, but subpar housekeeping." "Friendly service, with great service at restaurant and bar, and OK reception." "Concierge service is average." "Booking process should be better organized." "Room service could have been improved." "Hotel security can be an issue." "Recreation staff is nice." "Shuttle service can be an issue."

    Details
  • WiFi
    57%
    "Regular internet service"

    Free Wi-Fi. Good WiFi connection. For free wifi.

    "WiFi is good value." "Wifi quality could be improved."

    Details
  • Value for money
    53%
    "Fairly good value for money"

    Free international phone calls. Paid for comp breakfast. Charged extra for internet access.

    "Fairly good value for money." "Free internet." "Acceptable breakfast prices." "Food is a bit overpriced."

    Details
  • Comfort
    49%
    "More comfort would be nice"

    AC was broken. Dirty bed sheets. Air conditioning broken.

    "Rooms too loud and lacking comfort, with small bathrooms and deficient A/C." "Average-sized rooms with alright beds."

    Details
  • Breakfast
    46%
    "Breakfast can be improved"

    No continental breakfast. No complimentary breakfast. No break fast.

    "Breakfast is reasonably priced, but not exceptional."

    Details
  • Food
    39%
    "Food could be better"

    No on-site restaurant. Stale muffin. Dirty dish.

    "Bad overall dining experience with a bad menu." "Great snacks and desserts." "Restaurant is poorly priced and cleaned."

    Details
  • Wellness Area
    37%
    "Wellness & sports facilities could be improved"

    Minimal gym. No spa. Tiny work out room.

    "Poorly reviewed fitness area."

    Details
  • Amenities
    34%
    "Amenities are not the best"

    Ice machine on our floor was broken. Carpets are old and dirty. Dirty hall ways.

    "Facilities in need of refurbishment." "Decent hotel grounds and entrance area." "Elevator in need of updating." "Architecture not so nice."

    Details
  • Room
    34%
    "Room needs to be improved"

    Dirty bed sheets. Rusted bath room. Carpet was disgusting.

    "Outdated, rooms with poor cleanliness and maintenance." "Small rooms and poorly cleaned bathrooms." "Mediocre beds and TVs." "Kitchenette, minibar, A/C and furniture not great quality." "Balconies are great with lovely views and room size is OK." "Shower can be a problem."

    Details
  • Cleanliness
    31%
    "Could use a good cleaning"

    Carpets are old and dirty. Dirty hall ways. Dirty bed sheets.

    "Rooms, bathrooms and dining area all need more cleaning." "Hotel facilities could use a good clean."

    Details
  • Vibe
    26%
    "Vibe is not too good"

    Carpet was old. Carpets are old and dirty. Dirty hall ways.

    "Atmosphere not particularly friendly, giving poor vibes." "Hotel could use some updating." "Entrance area is ok." "Hotel could be more stylish." "Hotel is relatively luxurious." "Good for traveling with friends." "Good for business people." "Good choice for a city trip."

    Details