The Queen Mary

Long Beach, USA

79%
7.5 K reviews
Good romantic hotel. Close to Starbucks. Fantastic service. Great location.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Radio
    • Central Heating
    • Bathroom
    • Heating (individually regulated)
    • Internet Access
    • Shower
    • King-size Bed
    • Hairdryer
    • Direct dial telephone
    • Air conditioning (individually regulated)
    • Bathtub
    • Lounge
    • Fridge
    • Carpeting
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
  • Facility
    • Elevators
    • Restaurant(s) with air conditioning
    • Laundry Service
    • Hotel Room Safe
    • Restaurant(s) with non-smoking area
    • Shops
    • Hairdresser
    • Foyer
    • Café
    • 24-hour check-in
    • Currency Exchange
    • WLAN access
    • Game room
    • Bar(s)
    • Room Service
    • Air conditioning
    • Conference Room
    • Public Internet Access
    • Coatroom
  • Food
    • Breakfast Served
    • Set menu lunch
    • Set menu dinner
    Activities
    • Sun terrace
    • Massage
1126 Queens Highway Long Beach California 90802

Location

This legendary ocean liner is now a unique hotel, centrally located in Long Beach Harbor.

Facilities

The hotel was built in 1936. Guests are welcomed at the accommodation, which has a total of 348 rooms. In the air-conditioned establishment, travellers are welcomed at the reception area with 24-hour reception and a 24-hour check-in/check-out service. The upper floors of the hotel can be accessed by lift. Amenities include a cloakroom, a safe and a currency exchange service. Internet access in public areas allows guests to stay in touch whilst on holiday. Among the culinary options available at the accommodation are a restaurant, a dining area, a café and a bar. Various shops are available, including a souvenir shop. Those arriving in their own vehicles can leave them in the car park of the establishment for a fee. Additional services include room service, a laundry service and a hairdresser. In addition, a shuttle service is offered.

Rooms

Each of the rooms is appointed with air conditioning, central heating and a bathroom. The carpeted rooms feature a double bed or a king-size bed. Guests will also find a fridge included as standard. An ironing set is also available for travellers' convenience. Little extras, including internet access, a telephone, a TV, a radio, an alarm clock and WiFi, contribute to a great stay. The bathrooms are fitted with a shower and a bathtub. A hairdryer is also available. The hotel offers non-smoking rooms.

Sports/Entertainment

The accommodation offers attractions including sport and entertainment opportunities. Leisure options at the establishment include a gym and a spa, or for a fee, massage treatments.

Meals

Guests can choose from a range of snacks and meals including breakfast, lunch or dinner.

Payment

The following credit cards are accepted at the hotel: American Express, VISA, Diners Club and MasterCard.

Ratings

  • Location
    74%
    "Great location"

    Excellent environment. Night life amazing. Resturants amazing.

    "Good location, close to public transport." "Awesome sightseeing, but far from downtown." "Not great access by car, with poorly rated parking." "Great nearby restaurants, bars, and shopping right by beach." "Parking should be cheaper."

    Details
  • Service
    73%
    "Fantastic service"

    Hosts enjoyable. Fantastic family fun. Staff was amazing.

    "Tour guide was fantastic and service is welcoming." "Decent reception but complaints about management." "Good shuttle service." "Room service is average." "Recreation staff is ok." "Housekeeping can be a problem." "Hotel security can be an issue." "Valet service is ok." "Booking process should be better organized."

    Details
  • Vibe
    66%
    "Decent vibe"

    Decorated Christmas trees. Modern gym. Not a 5 star luxury hotel.

    "OK vibe and a friendly atmosphere." "Hotel could use some updating." "Stylish hotel." "Entrance area is not particularly attractive." "Luxurious Hotel." "Nice for romantic trips."

    Details
  • Breakfast
    66%
    "Breakfast is average"

    Gorgeous Sunday Brunch. Included omelet station. No complimentary breakfast.

    "Breakfast is decent but expensive."

    Details
  • Comfort
    50%
    "Comfortable"

    Walls are paper-thin. Stained sheets. Mattress was very uncomfortable.

    "Room size and comfort are OK, but beds are great." "Small bathrooms, noisy rooms, and deficient A/C."

    Details
  • Room
    44%
    "Room needs to be improved"

    Wallpaper was peeling off. Worst night sleep. First room was filthy.

    "Outdated rooms with complaints about minibars, A/C, and cleanliness." "Average sized rooms with great views and comfortable beds." "Rooms lacking maintenance, with poor quality kitchenettes, furniture and TV's." "Small rooms and poorly cleaned bathrooms." "Shower can be a problem."

    Details
  • Cleanliness
    43%
    "Could use a good cleaning"

    Dirty everything. Floor was dirty. First room was filthy.

    "Bathrooms and rooms are untidy." "Hotel facilities could use a good clean."

    Details
  • Value for money
    42%
    "Value for money could be better"

    You have to pay for Wi-Fi. Paid for luxury king. Paying for valet.

    "Value for money could be better." "Pricey breakfast and dining." "Internet is affordable." "Beverages could be cheaper."

    Details
  • WiFi
    36%
    "Complaints about WiFi"

    You have to pay for Wi-Fi. Had to pay for wifi. Wifi didn't work.

    "Wifi quality could be improved." "Internet is affordable."

    Details
  • Pool
    15%
    "Pool should be renewed"

    Haunted pool. There's no pool. There is no pool.

    "Pool should be renewed."