The Row NYC hotel

New York City - Manhattan, USA

70%
17.9 K reviews
Fair for traveling with friends. Close to Hudson River. Good for sightseeing with access to public transportation.
Show reviews
  • Wi-Fi
  • Garage & Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Radio
    • Central Heating
    • Bathroom
    • Safe
    • Heating (individually regulated)
    • Internet Access
    • Shower
    • King-size Bed
    • Hairdryer
    • Direct dial telephone
    • Air conditioning (individually regulated)
    • Bathtub
    • Carpeting
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
  • Facility
    • Elevators
    • Laundry Service
    • Hotel Room Safe
    • Café
    • Theater
    • 24-hour check-in
    • Currency Exchange
    • Newspaper stand
    • WLAN access
    • Bar(s)
    • Room Service
    • Air conditioning
    • Conference Room
    • Public Internet Access
    • Coatroom
700 8th Avenue New York New York 10036

Location

This well-known hotel benefits from an excellent location at the heart of the Broadway theatre district. Plenty of shopping and leisure attractions can be found directly outside the hotel door, and within a few minutes, guests are able to reach Times Square and further sightseeing attractions in Manhattan. Restaurants and bars, as well as public transport connections, can be found just a few paces away.

Facilities

The hotel was built in 1920. Guests are welcomed at the accommodation, which has a total of 12 rooms. Individual storeys are accessible via the lift or stairs. Amenities include a cloakroom, a safe and a currency exchange service. Wireless internet access in public areas allows travellers to stay connected. Among the culinary options available at the establishment are a restaurant, a café and a bar. Guests can buy souvenirs at the gift shop. Additional facilities at the hotel include a newspaper stand. Travellers arriving by car can leave their vehicles in the garage or in the car park (for a fee). Available services and facilities include room service and a laundry service.

Rooms

Each of the rooms is appointed with air conditioning, central heating and a bathroom. The carpeted rooms feature a double bed or a king-size bed. A safe and a desk are also available. An ironing set is also available for guests' convenience. Little extras, including internet access, a telephone, a TV, a radio and WiFi (for a fee), contribute to a great stay. A shower and a bathtub can be found in the bathrooms. A hairdryer is also available. Special family rooms are available for families with children.

Sports/Entertainment

The accommodation offers a gym (for a fee) to travellers.

Payment

The following credit cards are accepted at the establishment: American Express, VISA, Diners Club and MasterCard.

Ratings

  • Location
    95%
    "Great location"

    Location was superb. Location of this hotel is fantastic. Location of the Hotel is amazing.

    "Great location." "Central location with great sightseeing, dining out and shopping." "Near public transport, airport, and train station." "Accessible by car, but parking is costly."

    Details
  • Wellness Area
    82%
    "Great wellness & sports facilities"

    Free gym use. Free gym. Workout center right in.

    "Awesome wellness and fitness areas."

    Details
  • WiFi
    62%
    "Regular internet service"

    Free WiFi and phone. Was charged for wifi and phone. Wifi worked well.

    "WiFi is good value."

    Details
  • Vibe
    61%
    "Decent vibe"

    Fantastic reception area. Lobby was very modern. Modern flair.

    "OK vibe and a friendly atmosphere." "Entrance area is not particularly attractive." "Relatively modern hotel." "Stylish hotel." "Luxurious Hotel." "Good for traveling with friends." "Good for business people."

    Details
  • Service
    56%
    "Service is adequate"

    Fantastic customer service. Maintenance team excellent. Excellent maid service.

    "Relatively friendly and professional service." "Guests complained about the staff at reception and housekeeping." "Concierge service is average." "Decent waitstaff and management." "Great hotel security." "Booking process should be better organized." "Good bar service." "Recreation staff is ok." "Great valet service." "Shuttle service can be an issue."

    Details
  • Breakfast
    56%
    "Breakfast is average"

    Free continental breakfast. Plain bagel. Charged us twice for breakfast.

    "Decent and moderately priced breakfast."

    Details
  • Amenities
    51%
    "Ordinary amenities"

    Vacuumed floors. Stylish reception area. Scruffy hallways.

    "Poor quality lobby with mediocre facilities." "Elevator is ok." "Beautiful architecture." "Great hotel grounds and outdoor sports facilities." "Adequate meeting & event facilities." "Handicap accessible facilities are all right."

    Details
  • Cleanliness
    42%
    "Could use a good cleaning"

    Hallways were dirty. Carpet was dirty. Dirty bathroom floor.

    "Rooms, bathrooms and dining area all need more cleaning." "Hotel facilities could use a good clean."

    Details
  • Room
    41%
    "Room needs to be improved"

    Horrible water pressure. Carpet was dirty. Disgusting smell in the room.

    "Small, insufficiently clean, old rooms and poor minibars." "Small rooms and poorly cleaned bathrooms." "Excellent beds and great views." "Badly maintained rooms with poor air conditioning, televisions, and furniture." "Shower can be a problem." "Kitchenette is acceptable."

    Details
  • Comfort
    30%
    "More comfort would be nice"

    Ac/heat broken. Horrible for sleeping. Dirty sheets.

    "Small rooms with comfort and noise issues." "Lovely beds, but substandard room maintenance with poor A/C."

    Details