The Row NYC hotel

New York City - Manhattan, USA

70%
18.2 K reviews
Fair for traveling with friends. Close to Penn. Good for sightseeing with access to public transportation.
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  • Wi-Fi
  • Garage & Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Radio
    • Central Heating
    • Bathroom
    • Safe
    • Heating (individually regulated)
    • Internet Access
    • Shower
    • King-size Bed
    • Hairdryer
    • Direct dial telephone
    • Air conditioning (individually regulated)
    • Bathtub
    • Carpeting
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
  • Facility
    • Elevators
    • Laundry Service
    • Hotel Room Safe
    • Café
    • Theater
    • 24-hour check-in
    • Currency Exchange
    • Newspaper stand
    • WLAN access
    • Bar(s)
    • Room Service
    • Air conditioning
    • Conference Room
    • Public Internet Access
    • Coatroom
700 8th Avenue New York New York 10036

Location

This well-known hotel benefits from an excellent location at the heart of the Broadway theatre district. Plenty of shopping and leisure attractions can be found directly outside the hotel door, and within a few minutes, guests are able to reach Times Square and further sightseeing attractions in Manhattan. Restaurants and bars, as well as public transport connections, can be found just a few paces away.

Facilities

The hotel was built in 1920. Guests are welcomed at the accommodation, which has a total of 12 rooms. Individual storeys are accessible via the lift or stairs. Amenities include a cloakroom, a safe and a currency exchange service. Wireless internet access in public areas allows travellers to stay connected. Among the culinary options available at the establishment are a restaurant, a café and a bar. Guests can buy souvenirs at the gift shop. Additional facilities at the hotel include a newspaper stand. Travellers arriving by car can leave their vehicles in the garage or in the car park (for a fee). Available services and facilities include room service and a laundry service.

Rooms

Each of the rooms is appointed with air conditioning, central heating and a bathroom. The carpeted rooms feature a double bed or a king-size bed. A safe and a desk are also available. An ironing set is also available for guests' convenience. Little extras, including internet access, a telephone, a TV, a radio and WiFi (for a fee), contribute to a great stay. A shower and a bathtub can be found in the bathrooms. A hairdryer is also available. Special family rooms are available for families with children.

Sports/Entertainment

The accommodation offers a gym (for a fee) to travellers.

Payment

The following credit cards are accepted at the establishment: American Express, VISA, Diners Club and MasterCard.

Ratings

  • Location
    95%
    "Great location"

    Location was superb. Location of this hotel is fantastic. Location of the hotel is amazing.

    "Great location." "Near city centre with great sightseeing and nearby restaurants." "Near public transport, airport, and train station." "Accessible by car, but parking is costly."

    Details
  • Vibe
    61%
    "Decent vibe"

    Fantastic decor. Stylish reception area. Modern hotel rooms.

    "OK vibe and a friendly atmosphere." "Entrance area is not particularly attractive." "Relatively modern hotel." "Stylish hotel." "Luxurious Hotel." "Good for traveling with friends." "Good for business people."

    Details
  • WiFi
    56%
    "Regular internet service"

    Included internet. Terrible Wifi connection. Included WIFI.

    "WiFi is good value." "Wifi quality could be improved."

    Details
  • Value for money
    55%
    "Fairly good value for money"

    Charged us resort fee. Charged us twice for breakfast. Free wifi and phone.

    "Fairly good value for money." "Free internet." "Acceptable breakfast prices." "Food and beverages are pricey."

    Details
  • Service
    52%
    "Service is adequate"

    Excellent breakfast service. Maintenance team excellent. Excellent maid service.

    "Unprofessional staff with mediocre management." "Service friendliness is ok, but reception and housekeeping were substandard." "Concierge service is average." "Booking process should be better organized." "Hotel security is ok." "Room service could have been improved." "Bar service is acceptable." "Recreation staff is ok." "Great valet service." "Good restaurant service." "Shuttle service can be an issue."

    Details
  • Amenities
    47%
    "Amenities are not the best"

    Older worn out property. Hallways were dirty. Floor was dirty.

    "Poorly reviewed buildings and an uninspiring entrance area." "Elevator in need of updating." "Beautiful architecture." "New facilities, including great outdoor sports." "Adequate meeting & event facilities." "Handicap accessible facilities are all right."

    Details
  • Breakfast
    44%
    "Breakfast can be improved"

    No continental breakfast. There was no breakfest. There is no brekfast.

    "Breakfast is reasonably priced, but not exceptional."

    Details
  • Cleanliness
    41%
    "Could use a good cleaning"

    Dirty towels etc. Hallways were dirty. Carpet was dirty.

    "Bathrooms and rooms are untidy." "Hotel facilities could use a good clean."

    Details
  • Room
    37%
    "Room needs to be improved"

    Horrible water pressure. Dirty towels etc. Disgusting smell in the room.

    "Rooms are unclean and small, with subpar A/C and minibars." "Small rooms and poorly cleaned bathrooms." "Great beds and relatively new rooms." "Rooms lacking maintenance, with poor quality kitchenettes, furniture and TV's." "Shower can be a problem."

    Details
  • Comfort
    30%
    "More comfort would be nice"

    Ac/heat broken. Horrible for sleeping. Dirty pillows.

    "Small rooms with comfort and noise issues." "Lovely beds, but substandard room maintenance with poor A/C."

    Details