Tunnel Mountain Resort Banff

Banff, Canada

1.9 K reviews
Good Hotel. Close to the city center with easily acessible parking.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Radio
    • Central Heating
    • Bathroom
    • Safe
    • Heating (individually regulated)
    • Wheelchair access
    • Internet Access
    • Shower
    • King-size Bed
    • Hairdryer
    • Kitchenette
    • Bathtub
    • Microwave
    • Tea/coffee maker
    • Lounge
    • Fridge
    • Carpeting
    • Oven
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
    • Balcony/Terrace
    • Washing Machine
  • Facility
    • Laundry Facilities
    • Elevators
    • Laundry Service
    • Playground
    • Hotel Room Safe
    • 24-hour check-in
    • Currency Exchange
    • Newspaper stand
    • WLAN access
    • Small supermarket
    • Public Internet Access
    • Bicycle Hire
502 Tunnel Mountain Road P.O. Box 1137 Banff Alberta T1L 1B1
0 ft to downtown


This resort is located just a 5-minute drive from downtown Banff, on Tunnel Mountain in a quiet, tranquil setting with great mountain views and a little removed from the busier Banff Avenue. Guests will find restaurants, bars, nightspots and shops all just a 15-minute walk from the hotel. Calgary International Airport is the nearest airport and is a 90-minute drive away.


The apartment hotel comprises a total of 95 rooms. At the hotel, travellers are welcomed at the reception area with 24-hour reception and a 24-hour check-in/check-out service. Most storeys are accessible by lift. Services and facilities at the hotel include a safe, a currency exchange service, a newspaper stand, a laundry service and a coin-operated laundry. Wireless internet access is available to guests in the public areas. Travellers can buy daily essentials at the supermarket. Children can have a great time playing in the playground. Those arriving in their own vehicles can leave them in the car park of the accommodation. A bicycle hire service gives guests the opportunity to explore the surrounding area independently.


Each of the rooms is appointed with air conditioning, central heating, a kitchen and a bathroom. The standard amenities of most rooms include a balcony. The carpeted rooms feature a double bed or a king-size bed. There is also a safe. For self-catering guests, there is a well-equipped kitchenette with a fridge, a mini fridge, a cooker, a microwave and a tea/coffee station. Furthermore, there are a washing machine and an ironing set. Little extras, including internet access, a TV and a radio, contribute to a great stay. Rooms suitable for wheelchair access are bookable. The bathrooms have a shower and a bathtub. A hairdryer is also available. The apartment hotel offers non-smoking rooms.


The hotel features various options for cooling off on hot days, including a pool, a children's pool and an indoor pool. The terrace is a great place to while away the time. The hot tub is the perfect place to relax. Leisure options at the accommodation include a sauna and steam bath, or for a fee, canoeing.


All major credit cards, including American Express, VISA, Diners Club, JCB and MasterCard, are accepted for payment.


  • Service
    "Fantastic service"

    Staff was friendly and helpful. Staff were amazing. Amazing front desk.

    "Friendly service, especially good laundry service." "Professional service and great reception, but poor housekeeping." "Good shuttle service."

  • Location
    "Great location"

    Fantastic scenery. Peaceful environment. Excellent transport links.

    "Good location, close to public transport." "Medium distance to city centre." "Parking is rare." "Restaurants & bars in the area are ok."

  • Room
    "Room is all right"

    Old worn out couch. Hair dryer broke down. Broken coffee maker.

    "Kitchenettes and rooms, generally, are OK, although could use some maintenance." "Large rooms with beautiful balconies and charming views." "Complaints about age, cleanliness, and furnishing of the rooms." "Mediocre beds and TVs." "Mediocre sized, poorly cleaned bathrooms." "Great shower."

  • Wellness Area
    "Sufficient wellness & sports facilities"

    Private spa. Spa area included. Steam room didn't work.

    "Average wellness and fitness area." "Sauna is ok." "Wellness & sports facilities could use better cleaning."

  • WiFi
    "Regular internet service"

    No Internet coverage. Internet SUCKS. No WiFi signal.

    "Average wifi quality."

  • Food
    "Food could be better"

    No cafe. Chipped Crockery. Dirty dishes.

    "Dining experience could be nicer."

  • Breakfast
    "Breakfast can be improved"

    No complimentary breakfast. No breakfast provided. No breakfast.

    "Breakfast can be improved."

  • Cleanliness
    "Could use a good cleaning"

    Bathtub smelled funny. Stained carpet. Dirty towels.

    "Bathrooms and rooms are untidy." "Hotel facilities could use a good clean." "Wellness & sports facilities could use better cleaning."

  • Vibe
    "Vibe is not too good"

    Bedding was old. Lights in the hallway did not work. Outdated facilities.

    "Atmosphere not particularly friendly, giving poor vibes." "Hotel could use some updating." "Hotel is relatively stylish." "Entrance area is not particularly attractive." "Luxurious Hotel."