Tunnel Mountain Resort Banff

Banff, Canada

79%
1.9 K reviews
Good Hotel. Close to the city center with easily acessible parking.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Radio
    • Central Heating
    • Bathroom
    • Safe
    • Heating (individually regulated)
    • Wheelchair access
    • Internet Access
    • Shower
    • King-size Bed
    • Hairdryer
    • Kitchenette
    • Bathtub
    • Microwave
    • Tea/coffee maker
    • Lounge
    • Fridge
    • Carpeting
    • Oven
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
    • Balcony/Terrace
    • Washing Machine
  • Facility
    • Laundry Facilities
    • Elevators
    • Laundry Service
    • Playground
    • Hotel Room Safe
    • 24-hour check-in
    • Currency Exchange
    • Newspaper stand
    • WLAN access
    • Small supermarket
    • Public Internet Access
    • Bicycle Hire
502 Tunnel Mountain Road P.O. Box 1137 Banff Alberta T1L 1B1
0 ft to downtown

Location

This resort is located just a 5-minute drive from downtown Banff, on Tunnel Mountain in a quiet, tranquil setting with great mountain views and a little removed from the busier Banff Avenue. Guests will find restaurants, bars, nightspots and shops all just a 15-minute walk from the hotel. Calgary International Airport is the nearest airport and is a 90-minute drive away.

Facilities

The apartment hotel comprises a total of 95 rooms. At the hotel, travellers are welcomed at the reception area with 24-hour reception and a 24-hour check-in/check-out service. Most storeys are accessible by lift. Services and facilities at the hotel include a safe, a currency exchange service, a newspaper stand, a laundry service and a coin-operated laundry. Wireless internet access is available to guests in the public areas. Travellers can buy daily essentials at the supermarket. Children can have a great time playing in the playground. Those arriving in their own vehicles can leave them in the car park of the accommodation. A bicycle hire service gives guests the opportunity to explore the surrounding area independently.

Rooms

Each of the rooms is appointed with air conditioning, central heating, a kitchen and a bathroom. The standard amenities of most rooms include a balcony. The carpeted rooms feature a double bed or a king-size bed. There is also a safe. For self-catering guests, there is a well-equipped kitchenette with a fridge, a mini fridge, a cooker, a microwave and a tea/coffee station. Furthermore, there are a washing machine and an ironing set. Little extras, including internet access, a TV and a radio, contribute to a great stay. Rooms suitable for wheelchair access are bookable. The bathrooms have a shower and a bathtub. A hairdryer is also available. The apartment hotel offers non-smoking rooms.

Sports/Entertainment

The hotel features various options for cooling off on hot days, including a pool, a children's pool and an indoor pool. The terrace is a great place to while away the time. The hot tub is the perfect place to relax. Leisure options at the accommodation include a sauna and steam bath, or for a fee, canoeing.

Payment

All major credit cards, including American Express, VISA, Diners Club, JCB and MasterCard, are accepted for payment.

Ratings

  • Service
    87%
    "Fantastic service"

    Staff was friendly and helpful. Staff was amazing. Amazing Front Desk.

    "Friendly service with great reception but subpar housekeeping." "Good shuttle service."

    Details
  • Location
    83%
    "Great location"

    Peaceful environment. Excellent transport links. Amazing scenery.

    "Good location, close to public transport." "Reasonably central, close to sightseeing and shopping." "Easy car access but inadequate parking." "Restaurants & bars in the area are ok."

    Details
  • Room
    60%
    "Room is all right"

    Spa bath fabulous. Old worn out couch. Hair dryer broke down.

    "Average, somewhat old looking rooms with standard TV's and poor A/C." "Large rooms with great balconies and views." "Guests complain about cleanliness, maintenance, and furnishing." "Bathrooms are large but with substandard cleaning." "Kitchenettes and minibars are as expected." "Great shower."

    Details
  • Wellness Area
    58%
    "Sufficient wellness & sports facilities"

    Private spa. Spa area included. New whirlpool tub.

    "Sufficient wellness & sports facilities." "Sauna is ok." "Good fitness area." "Wellness & sports facilities could use better cleaning."

    Details
  • Food
    46%
    "Food could be better"

    There was no frying pan. Chipped Crockery. Dirty dishes.

    "Dining experience could be nicer."

    Details
  • WiFi
    44%
    "Complaints about WiFi"

    No internet coverage. Internet doesn't work. No wifi signal.

    "Wifi quality could be improved."

    Details
  • Breakfast
    44%
    "Breakfast can be improved"

    No complimentary breakfast. No breakfast provided. No breakfast.

    "Breakfast can be improved."

  • Cleanliness
    36%
    "Could use a good cleaning"

    Stained carpet. Dirty towels. Floors were dirty.

    "Bathrooms and rooms are untidy." "Hotel facilities could use a good clean." "Wellness & sports facilities could use better cleaning."

    Details
  • Vibe
    34%
    "Vibe is not too good"

    Aging facility. Lights in the hallway did not work. Outdated facilities.

    "Atmosphere not particularly friendly, giving poor vibes." "Hotel could use some updating." "Hotel is relatively stylish." "Luxurious Hotel."

    Details