Vienna House Dream Castle at Disneyland Paris

Marne-la-Vallee, France

80%
13 K reviews
Very good family hotel. Close to Disneyland Paris. Good for sightseeing with nearby parking areas. Fantastic service.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Central Heating
    • Bathroom
    • Safe
    • Heating (individually regulated)
    • Wheelchair access
    • Internet Access
    • Shower
    • King-size Bed
    • Hairdryer
    • Direct dial telephone
    • Air conditioning (individually regulated)
    • Minibar
    • Bathtub
    • Tea/coffee maker
    • Fridge
    • Carpeting
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
  • Facility
    • Elevators
    • Restaurant(s) with air conditioning
    • Laundry Service
    • Playground
    • Hotel Room Safe
    • Restaurant(s) with non-smoking area
    • Shops
    • 24-hour check-in
    • Currency Exchange
    • Newspaper stand
    • WLAN access
    • Game room
    • Bar(s)
    • Room Service
    • Restaurant(s) with high-chairs
    • Air conditioning
    • Conference Room
    • Public Internet Access
    • Coatroom
  • Food
    • Evening Buffet
    • à la carte Lunch
    • Breakfast Served
    • Breakfast Buffet
    • Half Board
    • Full Board
    Activities
    • Children's Pool
    • Jacuzzi
    • Indoor Pool
    • Number of Pools
    • Tanning Studio/Solarium
    • Massage
    • Heated Pool(s)
    • Steam bath
    • Sauna
    • Beach Umbrellas
    • Golf
    • Pool bar
    • Children's Entertainment
    • Billiards/Snooker
40 Avenue de la Fosse des Pressoirs 77703 Marne-la-Vallée

Location

This pleasant city hotel is just a 10-minute walk from a stop for the complimentary shuttle bus service to the Disneyland park, which lies 4 km away. Paris is some 35 km away and Paris Charles de Gaulle and Orly airports are approximately 45 km and 50 km from the hotel respectively.

Facilities

The holiday village was built in 2004. Travellers are welcomed at the complex, which has a total of 400 rooms. At the complex, guests are welcomed at the reception area with 24-hour reception and a 24-hour check-in/check-out service. The individual storeys can easily be reached via the lift or stairs. Amenities include a cloakroom, a baggage storage service, a safe and a currency exchange service. Wireless internet access is available to travellers in the public areas. The accommodation offers a number of facilities for guests with disabilities. Various gastronomic options are available, including a restaurant, a dining area, a breakfast room and a bar. Shopping facilities are also available. The grounds of the holiday village feature a playground and an attractive garden. Additional features at the complex include a newspaper stand and a playroom. Those arriving in their own vehicles can leave them in the car park of the complex. Available services and facilities include room service and a laundry service. In addition, a shuttle service is offered.

Rooms

Each of the rooms is appointed with air conditioning, central heating and a bathroom. The carpeted rooms feature a double bed or a king-size bed. Cots and extra beds are available. There is also a safe. A fridge, a mini fridge and a tea/coffee station ensure a comfortable stay. Internet access, a telephone, a TV and WiFi add to the comfort of the holiday. Rooms suitable for wheelchair access are bookable. The bathrooms are fitted with a shower and a bathtub. A hairdryer is also available. Bathrooms with wheelchair access can also be booked. The accommodation offers family rooms and non-smoking rooms.

Sports/Entertainment

The holiday village features various options for cooling off on hot days, including a pool, a children's pool and an indoor pool. Parasols are available to guests. The hot tub is the perfect place to relax. The poolside bar serves a selection of refreshing drinks. Those wishing to enjoy sports whilst on holiday can enjoy golf on-site. Sport and leisure facilities at the complex include a gym and billiards. The complex offers various wellness options, including a spa, a sauna, a steam bath and massage treatments, or for a fee, a beauty salon and a solarium. An entertainment programme is offered for children.

Meals

Catering options available at the accommodation include bed and breakfast, half board and full board. Breakfast, lunch and dinner are available.

Payment

The following credit cards are accepted at the holiday village: American Express, VISA, Diners Club, JCB and MasterCard.

Ratings

  • Location
    91%
    "Great location"

    Location was superb. Brilliant shuttle service to the Disney parks. Excellent shuttle service to Disneyland.

    "Great location." "Great sightseeing, restaurants and shopping nearby." "Great accessibility by car with affordable parking." "Close to public transport and the train." "City centre is hard to reach."

    Details
  • Service
    78%
    "Fantastic service"

    Staff are absolutely amazing and friendly. Manager who was very thoughtful and helpful. All the bartenders did a wonderful job.

    "Service is generally friendly, although bar service is poor." "Service, housekeeping and reception are all fine." "Good shuttle service." "Poorly managed with subpar restaurant service." "Room service could have been improved." "Recreation staff is nice." "Concierge service could be more helpful." "Booking process should be better organized." "Hotel security can be an issue." "Childcare can be a problem."

    Details
  • Breakfast
    74%
    "Tasty breakfast"

    Delicious continental breakfast. Breakfast each morning was delicious. Excellent breakfast options.

    "Tasty yet pricey breakfasts."

    Details
  • Cleanliness
    68%
    "Quite clean"

    Carpet in room sticky. Stains on the carpeting. Toilet on 1st floor very dirty.

    "Moderately clean hotel facilities." "Clean rooms but poorly cleaned dining area." "Bathrooms and pool area are inadequately clean." "Wellness & sports facilities could use better cleaning."

    Details
  • Room
    64%
    "Room is all right"

    Fridge was broken. Stains on the carpeting. Toilet on 1st floor very dirty.

    "Decent, spacious rooms with comfy beds and excellent views." "Mediocre sized, poorly cleaned bathrooms." "Great balconies and clean rooms." "Poorly-maintained rooms with subpar furniture and TVs." "Outdated rooms with poor kitchenettes, minibars and A/C." "Shower can be a problem."

    Details
  • Value for money
    59%
    "Fairly good value for money"

    Free phone charging. Meals that are extremely overpriced. Evening dinner poor value.

    "Fairly good value for money." "Pricey breakfast and dining." "Beverages could be cheaper."

    Details
  • Food
    44%
    "Food could be better"

    Evening buffet was virtually inedible. Food was terrible. Miserable staff at breakfast and dinner.

    "Dining is not great with untidy dining area and poor menu." "Pricey food with poorly reviewed pork dishes." "Low rated side dishes and snacks." "Desserts & fruits are ok." "Untasty beef dishes & steak." "Pizza is not the best." "Tasteless vegetables." "Poor vegetarian & vegan dishes." "Fish & seafood is acceptable."

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  • WiFi
    33%
    "Complaints about WiFi"

    Wi-Fi was not working. Terrible wi fi. Bad internet.

    "Wifi quality could be improved."

    Details