Vienna House Dream Castle at Disneyland Paris

Marne-la-Vallee, France

80%
12.9 K reviews
Very good family hotel. Close to Disneyland Paris. Good for sightseeing with nearby parking areas.
Show reviews
  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Central Heating
    • Bathroom
    • Safe
    • Heating (individually regulated)
    • Wheelchair access
    • Internet Access
    • Shower
    • King-size Bed
    • Hairdryer
    • Direct dial telephone
    • Air conditioning (individually regulated)
    • Minibar
    • Bathtub
    • Tea/coffee maker
    • Fridge
    • Carpeting
    • Satellite/cable TV
    • Air conditioning (centrally regulated)
  • Facility
    • Elevators
    • Restaurant(s) with air conditioning
    • Laundry Service
    • Playground
    • Hotel Room Safe
    • Restaurant(s) with non-smoking area
    • Shops
    • 24-hour check-in
    • Currency Exchange
    • Newspaper stand
    • WLAN access
    • Game room
    • Bar(s)
    • Room Service
    • Restaurant(s) with high-chairs
    • Air conditioning
    • Conference Room
    • Public Internet Access
    • Coatroom
  • Food
    • Evening Buffet
    • à la carte Lunch
    • Breakfast Served
    • Breakfast Buffet
    • Half Board
    • Full Board
    Activities
    • Children's Pool
    • Jacuzzi
    • Indoor Pool
    • Number of Pools
    • Tanning Studio/Solarium
    • Massage
    • Heated Pool(s)
    • Steam bath
    • Sauna
    • Beach Umbrellas
    • Golf
    • Pool bar
    • Children's Entertainment
    • Billiards/Snooker
40 Avenue de la Fosse des Pressoirs 77703 Marne-la-Vallée

Location

This pleasant city hotel is just a 10-minute walk from a stop for the complimentary shuttle bus service to the Disneyland park, which lies 4 km away. Paris is some 35 km away and Paris Charles de Gaulle and Orly airports are approximately 45 km and 50 km from the hotel respectively.

Facilities

The holiday village was built in 2004. Travellers are welcomed at the complex, which has a total of 400 rooms. At the complex, guests are welcomed at the reception area with 24-hour reception and a 24-hour check-in/check-out service. The individual storeys can easily be reached via the lift or stairs. Amenities include a cloakroom, a baggage storage service, a safe and a currency exchange service. Wireless internet access is available to travellers in the public areas. The accommodation offers a number of facilities for guests with disabilities. Various gastronomic options are available, including a restaurant, a dining area, a breakfast room and a bar. Shopping facilities are also available. The grounds of the holiday village feature a playground and an attractive garden. Additional features at the complex include a newspaper stand and a playroom. Those arriving in their own vehicles can leave them in the car park of the complex. Available services and facilities include room service and a laundry service. In addition, a shuttle service is offered.

Rooms

Each of the rooms is appointed with air conditioning, central heating and a bathroom. The carpeted rooms feature a double bed or a king-size bed. Cots and extra beds are available. There is also a safe. A fridge, a mini fridge and a tea/coffee station ensure a comfortable stay. Internet access, a telephone, a TV and WiFi add to the comfort of the holiday. Rooms suitable for wheelchair access are bookable. The bathrooms are fitted with a shower and a bathtub. A hairdryer is also available. Bathrooms with wheelchair access can also be booked. The accommodation offers family rooms and non-smoking rooms.

Sports/Entertainment

The holiday village features various options for cooling off on hot days, including a pool, a children's pool and an indoor pool. Parasols are available to guests. The hot tub is the perfect place to relax. The poolside bar serves a selection of refreshing drinks. Those wishing to enjoy sports whilst on holiday can enjoy golf on-site. Sport and leisure facilities at the complex include a gym and billiards. The complex offers various wellness options, including a spa, a sauna, a steam bath and massage treatments, or for a fee, a beauty salon and a solarium. An entertainment programme is offered for children.

Meals

Catering options available at the accommodation include bed and breakfast, half board and full board. Breakfast, lunch and dinner are available.

Payment

The following credit cards are accepted at the holiday village: American Express, VISA, Diners Club, JCB and MasterCard.

Ratings

  • Location
    92%
    "Great location"

    Location was superb. Excellent shuttle service to Disneyland. Perfect hotel and location.

    "Great location." "Reasonably central, close to sightseeing and shopping." "Great accessibility by car with affordable parking." "Close to public transport and the train." "Restaurants & bars in the area are ok."

    Details
  • Service
    77%
    "Fantastic service"

    Staff are absolutely amazing and friendly. Manager who was very thoughtful and helpful. All the bartenders did a wonderful job.

    "Service is generally friendly, although bar service is poor." "Staff is professional enough, with okay reception, housekeeping, and waitstaff." "Good shuttle service." "Room service could have been improved." "Management should be more attentive." "Recreation staff is nice." "Booking process should be better organized." "Concierge service is average." "Hotel security can be an issue." "Childcare is fair."

    Details
  • Breakfast
    74%
    "Tasty breakfast"

    Breakfast each morning was delicious. Baguettes from breakfast were delicious. Fantastic customer service especially at breakfast.

    "Reasonably priced, tasty breakfasts."

    Details
  • Cleanliness
    68%
    "Quite clean"

    Everything was spotless and well maintained. Carpet in room sticky. Stains on the carpeting.

    "Good cleanliness in rooms, but so-so in the building." "Clean hotel facilities." "Dirty in the dining and pool areas." "Wellness & sports facilities could use better cleaning."

    Details
  • Room
    66%
    "Room is all right"

    Iron was broken and dangerous. Fridge was broken. Pillows are horrible.

    "Excellent beds, and fantastic views from the balcony." "Spacious and tidy rooms." "Poorly-maintained, old rooms, poor furniture, and small bathrooms." "Guests complained about kitchenettes, minibars, TV's, and A/C." "Shower can be a problem."

    Details
  • Value for money
    61%
    "Fairly good value for money"

    Free phone charging. Meals that are extremely overpriced. Buffet restaurant overpriced.

    "Fairly good value for money." "Food and beverages are pricey." "Acceptable breakfast prices." "Free internet."

    Details
  • Food
    46%
    "Food could be better"

    Evening buffet was virtually inedible. Food was terrible. Miserable staff at breakfast and dinner.

    "Complaints about dining experience with subpar desserts & fruits." "Menu is okay but dining area could use better cleaning." "Food is pricey and snacks are subpar." "Side dishes and vegetables are not well rated." "Pork dishes are not good." "Pizza is not the best." "Pasta is ok." "Bad poultry dishes." "No good fish & seafood."

    Details
  • WiFi
    33%
    "Complaints about WiFi"

    Unreliable Wifi. Were charged for wifi. Wifi: horrible.

    "Wifi quality could be improved." "Free internet."

    Details