ibis Birmingham Airport - NEC (new ibis rooms)

Bickenhill, United Kingdom

7.8 K reviews
Very good airport hotel. Close to Birmingham Airport. Close to parking areas and the airport. Fantastic service.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Central Heating
    • Radio
    • Bathroom
    • Wheelchair access
    • Internet Access
    • Shower
    • King-size Bed
    • Direct dial telephone
    • Tea/coffee maker
    • Lounge
    • Air conditioning (centrally regulated)
  • Facility
    • Elevators
    • Café
    • WLAN access
    • Bar(s)
    • Air conditioning
    • Public Internet Access
  • Food
    • à la carte Lunch
    • Breakfast Served
    • Breakfast Buffet
    • Set menu lunch
    • Continental Breakfast
    • Special Offers
Ambassador Road Bickenhill Solihull Birmingham B26 3AW


The hotel is located at Birmingham International Airport, only 250 m away from the terminals, minutes away from the NEC (National Exhibition Centre) and LG Arena and Birmingham International train station. Guests can reach Birmingham’s city centre in around 20 minutes by car.


The hotel was built in 2008. The accommodation comprises a total of 162 rooms. Individual storeys are accessible via the lift or stairs. Services and facilities at the hotel include a restaurant, a dining area, a café, a bar and a business centre. Wireless internet access in public areas allows guests to stay connected. Those arriving in their own vehicles can leave them in the car park of the establishment. In addition, a shuttle service is offered.


Each of the rooms is appointed with air conditioning, central heating and a bathroom. The rooms have a double bed or a king-size bed. There is also a desk. Guests will also find a tea/coffee station included as standard. Internet access, a telephone, a TV, a radio and WiFi ensure optimal comfort. Rooms suitable for wheelchair access are bookable. Amenities in the bathrooms include a shower. Bathrooms with wheelchair access can also be booked. The hotel offers family rooms and non-smoking rooms.


Bed and breakfast is bookable. Guests can choose to book options such as breakfast or lunch. In addition, special catering options and snacks are available.


The following credit cards are accepted at the accommodation: American Express, VISA, Diners Club and MasterCard.


  • Cleanliness

    Bedroom spacious and spotless. Rooms are properly clean and comfortable. Room was immaculately clean and tidy.

    "Clean in the restaurants and guest rooms." "Clean hotel facilities." "Bathroom needs cleaning."

  • Location
    "Great location"

    Position was supurb. Location to car park and airport superb. Excellent breakfast and car park.

    "Generally well-located with OK shopping options." "Near public transport, airport, and train station." "Not great access by car, with poorly rated parking." "Parking should be cheaper."

  • Service
    "Fantastic service"

    Restaurant staff were faultless. Welcome was faultless. Staff were delightful and very helpful.

    "Efficient, friendly service with a nice reception." "Poorly managed with subpar restaurant service." "Booking process should be better organized." "Average bar service and housekeeping." "Shuttle service is ok." "Room service could have been improved." "Great hotel security."

  • WiFi
    "Good internet service"

    Email address was correct. Wifi was excellent. Well decorated, free WiFi.

    "Fast and cheap WiFi." "Average wifi quality."

  • Room
    "Great room"

    Desk was a gem. Rooms are properly clean and comfortable. Room was impeccable.

    "Tidy, modern rooms, with great beds, but needing better maintenance." "Mediocre sized, poorly cleaned bathrooms." "Great shower." "Decent views and room sizes." "Substandard furniture, A/C, minibar and TV's."

  • Breakfast
    "Tasty breakfast"

    Excellent breakfast choice. Excellent breakfast and car park. Poor experience at breakfast.

    "Breakfast is decent but expensive."

  • Value for money
    "Fairly good value for money"

    Excellent fairly priced meal. Overpriced car park. Ludicrous price.

    "Fairly good value for money." "Pricey breakfast and dining." "Free internet." "Beverages could be cheaper."