ibis Liverpool Centre Albert Dock

Liverpool, United Kingdom

81%
9.5 K reviews
Very good family hotel. Close to Albert Dock. Located near shopping areas with easy access to parking.
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  • Wi-Fi
  • Parking
  • Restaurant
  • 24h Service
  • TV
  • Fitness
  • Room
    • Double Bed
    • Tea/coffee maker
    • Bathroom
    • Air conditioning (centrally regulated)
    • Internet Access
    • Shower
  • Facility
    • WLAN access
    • Bar(s)
    • Public Internet Access
27 Wapping Liverpool Merseyside L1 8LY

Facilities

Travellers can enjoy a pleasant stay in one of the 192 rooms. Services and facilities at the hotel include a baggage storage service, a restaurant, a dining area and a bar. Wireless internet access is available to guests in the public areas. There is also a garden. Those arriving in their own vehicles can leave them in the car park of the hotel.

Rooms

The establishment features rooms with air conditioning and a bathroom. A double bed ensures a good night's sleep. All rooms offer a tea/coffee station, internet access and WiFi. Amenities in the bathrooms include a shower. The accommodation offers family rooms and non-smoking rooms.

Sports/Entertainment

Entertainment facilities include a nightclub.

Ratings

  • Location
    94%
    "Great location"

    Car park was brilliant and so good. Location is phenomenal. Location of the hotel was superb.

    "Good location, close to public transport." "Near downtown with great sightseeing and shopping." "Decent, but pricey, parking." "Good accessibility by car."

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  • Service
    83%
    "Fantastic service"

    Manager was superb and refunded. Clean, functional, wonderful staff. Fabulous greeting from the reception.

    "Reception is decent, with overall friendly and professional service." "Old, neglected rooms with uncomfortable beds, yet lovely views." "Smooth booking process." "Hotel security is ok." "Room service could have been improved." "Recreation staff is nice."

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  • WiFi
    74%
    "Good internet service"

    Including wi fi. Free Wi Fi. Wifi worked perfect.

    "Fast and cheap WiFi." "Average wifi quality."

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  • Value for money
    64%
    "Fairly good value for money"

    Manager was superb and refunded. Two nights it was a waste of money. Staff very unhelpful and overpriced.

    "Fairly good value for money." "Pricey breakfast and dining." "Free internet." "Beverages could be cheaper."

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  • Room
    59%
    "Room is all right"

    Chairs were quite dirty. Toilet roll was filthy. Telephone was filthy dirty.

    "Rooms are clean and relatively new, with great beds and views." "Bathrooms clean enough and adequately sized." "Small, badly maintained rooms with poor minibars." "Great shower." "Complaints about furnishing, kitchenettes, and A/C."

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  • Breakfast
    51%
    "Breakfast is average"

    Breakfast excellent. Fantastic breakfast and menus. Excellent breakfast and service.

    "Breakfast is decent but expensive."

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  • Food
    43%
    "Food could be better"

    Bacon was horrible. Empty dirty dishes. One of the worst meals.

    "Poor dining experience overall; decent menu, but restaurant is expensive." "Complaints about restaurant cleanliness, sides, and desserts." "Pork dishes are not good." "Tasteless vegetables." "Snacks are ok." "Untasty beef dishes & steak." "Poor vegetarian & vegan dishes."

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